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4.1 out of 5

"Nice and relaxing place. Slow time of year and they were doing updates, didn’t bother us at all. " More

By a verified traveler on Fri 17 Apr 2020

Hotel Description

4-star beachfront property near Cruise Ship Terminal

Beachside getaway

A stay at this South Hotel Zone property places you within half a mile (1 km) of Cruise Ship Terminal and 3 miles (5 km) of Bay of Banderas. Also, Malecon is within 3 miles (5 km) and Playa de los Muertos is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

The 216 guestrooms have flat-screen TVs with cable channels and offer free WiFi and free minibar items. Balconies, pillowtop beds, and iPod docks are also available.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$210* Per night/room Jul 14 - Jul 15

Suite Crown

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Crown Plus

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crown Paradise Golden Puerto Vallarta All Inclusive ratings based on 45 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crown Paradise Golden Puerto Vallarta All Inclusive

Everyone (24) Couples (12) Family (6)
5 out of 5
Nice and relaxing place. Slow time of year and they were doing updates, didn’t bother us at all.

Posted by , from Olathe, Kansas on Apr 17, 2020

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Comment from Hotel Management

Apr 28, 2020 by General Manager

Dear Aaron, Thank you very much for choosing us to spend a memorable time. We are very happy to read you had relax vacations. We are looking forward welcome you back in a near future to enjoy of a better and memorable time. Kind regards.

5 out of 5

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 17, 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We are very glad that you have taken to home memorable experiences. We are looking forward welcome you back to enjoy of another memorable stay. Kind regards.

5 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. We hope to welcome you back to your second home Crown Paradise Golden soon for another memorable stay. Kind regards.

5 out of 5
Excellent staff, great place to stay. Great views.

Posted by on Feb 26, 2020

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Comment from Hotel Management

Feb 29, 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. O the other hand, we are very happy to read that you had a memorable stay among us. We are looking forward welcome you back in a near future. Kind regards.

4 out of 5
The bar staff was excellent, Jose, Ricardo, Ivan, Antonia, Luz. Great service. The foam party was awesome too. Unsupervised smoking at the breeze bar, no smoked at the smoking area. Plastic chairs were very had to find, since one group had about 15 along with loungers too. No coffee until 7am.

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 21, 2020 by General Manager

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand we appreciate your kind compliments toward our amazing staff, it will be a pleasure share with them your kind words. We are very grateful for your kind suggestions, that we have shared with our Managers in charge of each area to take the necessary measures to improve the experience of our guests. We are looking forward welcome you back in a enar future and enjoy of a better stay. Kind regards.

5 out of 5
A lot of fun for Middle Aged people. No major complaints

Posted by , from Minnesota on Feb 17, 2020

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Comment from Hotel Management

Feb 21, 2020 by General Manager

Dear CK, Thank you very much for choosing us and, read that you had a great stay with us is very satisfactory. We are looking forward welcome you back in a near future for another memorable stay. Kind regards.

3 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 21, 2020 by General Manager

Dear Guest, Thank you very much for choosing us. We are very sorry to read through your kind assessment that we did not meet your expectations. We would welcome further details to take the measures with our Managers in charge and improve your experiences. We hope to welcome you back in a near future and enjoy of our progress. Kind regards.

5 out of 5
We always have a great time when we stay!! The new "English Pub" in the tower was super fun. Porfinio, Jose, and Ricardo make the best drinks and they are so much fun! Tip well my friends!!

Posted by , from Iowa on Dec 12, 2019

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Comment from Hotel Management

Jan 4, 2020 by General Manager

Dear Kerry, Thank you very much for your kind review. On the other hand, we are very happy to read you had a great stay among us. We are looking forward welcoming you back for another and better memorable stay. Kind regards.

2 out of 5
Loved the view of the ocean from our room except air conditioning did not work. They worked on it for three hours on our second day only to come in that afternoon to a hot room. They moved us to another room of coarse with no ocean front that we paid for. Very disappointed really wanted ocean front. Also food at buffets no very good.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Jan 4, 2020 by General Manager

Dear Guest, Thank you very much for your kind review. On the other hand, we are very sorry to read that we did not met your expectations despite of all effort of our Team. We have noted your friendly feedback to take the measures with our Managers in charge. We hope to have another chance to welcome you back and enjoy of the Paradise Experience. Kind regards.

3 out of 5
This is the 15 time that we have visited this hotel. They had a room on the first floor, the worst location in the hotel. We complained to the management and they offered us a room higher up for an additional $75 per night. We took it. The room had the worst air conditioning system. When it was on, it would blow so hard the curtains on the windows would shake. The sink in the bathroom was a disaster, broken and poorly repaired tile around the sink, and the hot water faucet would move around its housing. When my wife used the bathtub and drained it, water came out of a drain on the floor and started flooding the floor. The only thing nice about the room was the vies. Do not think we will return.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Jan 4, 2020 by General Manager

Dear Guest, Thank you very much for your kind review. On the other hand, we are very sorry to read that we did not met your expectations despite of all effort of our Team. We have noted your friendly feedback to take the measures with our Managers in charge. We hope to have another chance to welcome you back and enjoy of the Paradise Experience. Kind regards.

About the Crown Paradise Golden Puerto Vallarta All Inclusive

Location Av. de las Garzas, Puerto Vallarta, JAL 48333

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Tennis lessons
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included

Property Features

Crown Paradise Golden Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crown Paradise Golden Puerto Vallarta All Inclusive like an outdoor pool and an outdoor tennis court. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 216 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2015.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Crown Paradise Golden Puerto Vallarta All Inclusive has 7 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Tennis lessons on site
  • Beach volleyball on site

Spa Services

Acqua di Mare has 7 treatment rooms. Services include massages. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 7
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Crown Paradise
  • Crown Paradise All Inclusive
  • Crown Paradise Golden Puerto Vallarta
  • Crown Paradise Golden Puerto Vallarta All Inclusive
  • Paradise Crown
  • Puerto Vallarta Golden Crown Paradise
  • Crown Paradise Golden All Inclusive
  • Crown Paradise Golden
  • Crown Paradise Golden All Inclusive All-inclusive property
  • Crown Parase Goln Inclusive i

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.