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4.1 out of 5

"The biggest issue we had is anytime you wanted to do anything, they made you put a mask on. Outside swimming in the pool, swim up to the pool bar, put ... " More

By a verified traveler on Thu 10 Mar 2022

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Hotel Description

4.5-star beachfront aparthotel near Cruise Ship Terminal

Beachfront retreat

Your stay at this South Hotel Zone aparthotel places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Hotel Zone Beach and Playa Las Glorias are also within half a mile (1 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive aparthotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 327 apartments also offer free WiFi and furnished balconies. Other amenities include iPod docks, 24-hour room service, and plasma TVs with satellite channels.

Junior Suite Ocean View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$601* Per night/room Dec 8 - Dec 9

Jr. Suite Swimout 2 double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Club Jr. Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Jr. Suite Swim Out, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite Swimout 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deal of the Day

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Dreams Vallarta Bay Resort & Spa - All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dreams Vallarta Bay Resort & Spa - All Inclusive

Everyone (15) Couples (1) Family (11)
4 out of 5
The biggest issue we had is anytime you wanted to do anything, they made you put a mask on. Outside swimming in the pool, swim up to the pool bar, put a mask on to order! In the Gym working out, put a mask on. Everything else was great, wouldn’t go back until restrictions are lifted.

Posted by , from Kennewick on Mar 10, 2022

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Comment from Hotel Management

Mar 11, 2022 by Brian Suárez / Front desk manager

We appreciate your most recent visit and your feedback, is very important for us to improve our services. We hope to be your host soon.

3 out of 5

Posted by on Feb 7, 2022

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3 out of 5
Food was so bad

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jan 4, 2022 by Brian Suárez / Front Office Manager

Deepest apologies for this incident you have experienced in our resort. This is not the service that represent us. We take your comments for improve our services immediately. Hope you give us the opportunity to be your host again.

4 out of 5
Beautiful swimmable beach and beautiful pools. The food was good. The Asian restaurant was my favorite! The view was great. The only negative was that the people that got room service, the dishes were left in front of the doors in the hallway for days. It was also in a great location, not too far from town.

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 12, 2021 by Brian Suárez / Front Office Manager

We appreciate your most recent visit and your feedback, we hope to be your host in the near future.

5 out of 5
All of it.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 25, 2021 by Brian Suárez / Front Office Manager.

We aprecciate your comments and recent visit, thank you for staying with us.

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 10, 2021 by Brian Suárez / Front Office Manager.

thanks for staying with us

2 out of 5
Ok

Posted by on May 20, 2021

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Comment from Hotel Management

May 24, 2021 by Brian Suárez / Front Office Manager.

We appreciate your comments, they are very important to us, thank you for your visit

5 out of 5
The staff were excellent, whether it was in any of the restaurants, at the bar or at the front desk. Great location and the amenities were great. Food was very good and it was only 15 minute walk to downtown. Lots of activities for both adults and kids.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 6, 2021 by Brian Suárez / Front office manager

thanks for satying with us! we aprecciate your feedback

5 out of 5
This place is AMAZING! We upgraded to the preferred club and it was worth every penny. We have stayed at several resorts in puerto Vallarta and this by far has the best service. It was also our friends first time in Mexico and staying here made it an unforgettable experience.

Posted by , from Oakdale, CA on Dec 28, 2020

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4 out of 5
The hotel was very nice, food excellent, staff courteous, and the beach was just okay. We had fun on the city tour and other excursions.

Posted by , from Dallas, TX on Aug 4, 2020

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About the Dreams Vallarta Bay Resort & Spa - All Inclusive

Location David Alfaro Siqueiros No.164-A lote B, Puerto Vallarta, 48333

All-inclusive Details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Tennis lessons
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Rowing/canoeing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Dreams Vallarta Bay Resort & Spa - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Vallarta Bay Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco aparthotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta aparthotel.

  • 327 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Vallarta Bay Resort & Spa - All Inclusive offers 327 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Jetted tub
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Carnival - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Castaways - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Capers - This poolside bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tamarindo - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Himitsu - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle on site
  • Playground on site
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Dreams Vallarta Bay Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.