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Hotel Description

4-star beachfront property near Cruise Ship Terminal

Beachside getaway

Your stay at this South Hotel Zone property places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Bay of Banderas are also within 6 miles (10 km).

All-inclusive

A full-service spa, 7 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, balconies

The 291 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and free local calls.

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$168* Per night/room Dec 6 - Dec 7

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana Puerto Vallarta All Inclusive & Spa ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Everyone (19) Couples (3) Family (6)
5 out of 5
all the staff were friendly, helpful and safe in regards to covid. the food was very good as well. i will go back for sure to this hotel

Posted by , from california on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by Angel Sanchez

Thank you!!

5 out of 5
Very clean and staff very friendly. Rooms needed decor with color.

Posted by , from Oxnard, CA on Jun 22, 2020

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Comment from Hotel Management

Jul 2, 2020 by Angel Sanchez

Thank you for your feedback!

1 out of 5
The service was horrible until I started tipping in 20 us bills all of a sudden I was getting great service. Just because I am Mexican-American born in US with dark skin tone color you treated me differently that is disappointing. The staff kept insisting for two days that I attend one of their speeches to get free stuff “don’t you understand No means No” another incident we went to La Chivecheria one evening and arrived 25 min before closing and the man took our order and said they were about to close so he took our order then a lady came by and asked 10 min before closing what we ordered cause the order wasn’t put in just then we see a couple arrive and they took their order right away and they got their food before us again mind you they had just told us that we couldn’t get some of the food we had ordered because they were closing but you don’t tell the white couple the same thing you told us that just got there and served them before us. Another incident at breakfast I went up to the smoothie lady and asked for a strawberry and banana shake waited a while as she got something in her eye she said next thing you know a white man came up and asked for a strawberry and banana shake and she makes the shake hands it to him and then proceeds to make mine EXCUSE ME 😤 I WILL NEVER RETURN TO THIS RESORT

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 1, 2020 by Angel Sanchez

We are very sorry to read that your holidays was not like you expected. We are going to talk with the staff and read your comment. Thank you!

3 out of 5
We had 3 rooms reserved (separate reservations). We arrived early and asked that our rooms be on the same floor. We were told to go enjoy the property & lunch and return in an hour or so and our rooms would be ready. When we returned, 2 of the rooms had been upgraded to the fiesta rewards level & the 3rd was 3 floors below. We told the clerk that this wasn’t acceptable and he said there weren’t any more rooms available on the fiesta rewards level. We asked for a manager and got a room on that level. When we arrived to the room, there was someone in it! We contacted the clerk & got another room on the same floor. We learned that we had to request maid service if we wanted it. It was not routinely done. The staff was friendly, the grounds are nice.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Angel Sanchez

I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us.

5 out of 5
Chinese restaurant service very poor we have to look for the server to bring something

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 2, 2019 by Angel Sanchez

Thank you for the feedback.

5 out of 5
I loved it. Very customer service oriented. I really felt pampered. Food was delicious.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by Angel SAnchez

Thank you!

5 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Oct 5, 2019 by Angel Sanchez

Gracias.

5 out of 5
This resort is so nice! I will start with the pros ( there are so many!) The staff is amazing, complete professionals, friendly, accommodating I can't not say enough about everyone! Especially Sergio he took care of us (all 8 of us) every day on the beach always with a smile. The breakfast buffet has something for everyone. Traditional Mexican favorites such as pozole, and homemade tortillas to Cafe de oya, and basic American faire. There is a cevearea open during the day and the ceveche is amazing! Also open during the day is a grill that everyone on the group couldn't get enough of the wings. For dinner there are 3 options. Italian, Japanese, and Mexican. They are all excellent and offer many selections. The mushroom app at the Italian place was incredible, and the chicken mole on the Mexican place was legit. Sangria every night, and champagne every morning! The drinks are good and are flowing! Our room was a 2 double and it was huge! The bathroom had a tub and shower and our balcony was spacious with a couple of chairs and table. Room service is 24 hours and there is an in room fridge and it's stocked with Waters, beer, and soda. In the evening downstairs in the lounge there was music and dancing, but it ends at 11. Now for the not so good (the list is short) we went at the beginning of September. It was humid! Beyond humid! Unbearably humid! Haha

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Angel Sanchez

Thank you so much for your review and for the opportunity you gave us to share this great time together. It was a true honor to be part of your wonderful memories We appreciate your recognition for the staff who went beyond duty and made you feel home. We hope to see you again.

5 out of 5
we like everything we are so happy,and we will be back.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by Angel Sanchez

Thank you for share. Hope to see you soon.

1 out of 5
Overall this hotel is terrible!!!!!!! Rooms are so old and not clean, staffs are not trained right. Never ever go back. Worst experience.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Angel Sanchez

Thank you for write us a review, I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us.

About the Fiesta Americana Puerto Vallarta All Inclusive & Spa

Location Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL 48333

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Not included

  • Airport transfers
  • Spa/beauty facilities and services

  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included

Property Features

Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Chulavista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The Grill - This restaurant specializes in international cuisine and serves lunch only. Open daily.

La Cevicheria - This seafood restaurant specializes in seafood and serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQIA friendly
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 15 per day (1-device limit, rates may vary)
  • Valet parking fee: MXN 77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Fiesta Puerto Vallarta
  • Americana Puerto Vallarta
  • Fiesta Americana Hotel Puerto Vallarta
  • Fiesta Americana Puerto Vallarta
  • Fiesta Puerto Vallarta
  • Puerto Vallarta Fiesta
  • Puerto Vallarta Fiesta Americana
  • Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
  • Fiesta Americana All Inclusive Hotel
  • Fiesta Americana Puerto Vallarta All Inclusive
  • Puerto Vallarta Fiesta Americana
  • Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
  • Fiesta Americana Puerto Valla
  • Fiesta Americana Puerto Vallarta Hotel
  • Fiesta Americana Puerto Vallarta
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  • Fiesta Americana Hotel All Inclusive
  • Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
  • Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
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  • Fiesta Americana Hotel
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  • Fiesta Americana All Inclusive
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  • Fiesta Americana Puerto Vallarta Spa Hotel
  • Fiesta Americana Puerto Vallarta
  • Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
  • Fiesta Americana All Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.