On the beach
Within 3 miles (5 km) of this Punta de Mita property, you'll find Punta De Mita Beach and Destiladeras Beach. El Anclote Beach is within 3 miles (5 km) and Marina Riviera Nayarit at La Cruz is within 9 miles (15 km).
A private beach, a full-service spa, and 3 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free buffet breakfast and free self parking.
Jul 4, 2022 by Ivan Vazquez
Dear Jean, Thank you for thaking the time to share your experience in our resort We are happy to know that you had a truly amazing experience, it was a pleasure to serve you like you deserve. We wish your back soon in a near future to live the experience Palladium one more time. Warmest regards. Ivan Vazquez, Hospitality Manager.
Jul 30, 2021 by Ivan Vazquez
Dear guest, Thank you for taking the time to let us know your opinion about your recent stay in our hotel. We apologize for not exceeding your expectation during your recent stay, please contact us on the following email firstname.lastname@example.org, I would like to know more about your recent stay at Grand Palladium Vallarta Resort & Spa Warmest regards Ivan Vazquez, Hospitality Manager
May 29, 2021 by Ivan Vazquez
Apreciable huésped, Gracias por otorgarnos una buena calificación. Fue un honor haberle brindado la mas cálida de las bienvenidas, en nombre de la familia Grand Palladium le deseamos su pronto regreso a este bello paraíso, sera un placer atenderle. Saludos cordiales. Ivan Vazquez, Hospitality Manager.
May 19, 2021 by Ivan Vazquez
Dear guest, Thank you for choosing Grand Palladium Vallarta Resort & Spa to spend your hollidays. We apologize for not exceeding your expectation during your recent stay. Thakn you for your good comments for our staff, we are certainly fortunate to have passionate and dedicated staff who take joy in creating memorable moments for our guests.I will absolutely share your suggestions and comments to our respective departments. This information helps us improve our services so that we can give our guests the vacations that they deserve. I hope you and your family can visit us again in a very near future to enjoy once more of a wonderful service. Warmest Regards. Ivan Vazquez, Hospitality Manager.
Apr 10, 2021 by Ivan Vazquez
Dear guest Thank you for choosing Grand Palladium Vallarta Resort & Spa to spend your hollidays. I am pleased to know that you had a truly amazing experience in our property. We are certainly fortunate to have passionate and dedicated staff who take joy in creating memorable moments for our guests. I hope you and your family can visit us again in a very near future to enjoy once more of a wonderful service. Kind Regards, Ivan Vazquez, Hospitality Manager
Feb 18, 2020 by Marco Montoya
Dear Mis. Diana, Thank you for taking the time to tell us why our service failed to meet your expectations.. It is my goal to restore your confidence in our company by solving this points and preventing it from happening again. Also send me your email to give you a more personal service about your complain, and follow up please. Sincerely, Marco Montoya Hospitality Manager
Sep 4, 2019 by Hospitality Manager-Alan Orozco
Dear Guest, Thank you for sharing with us your comments of your experience at Grand Palladium Vallarta Resort & Spa. I lament our installations were not of your full likeness, our priorities are our guest full satisfaction. If there is anything, we can do to make this better we will make sure to do so. I hope you can give us the chance to provide you with another wonderful vacation. Kind Regards, Alan Orozco Hospitality Manager
Jul 13, 2018 by Management
Dear Cristina, Thank you for bringing this issue to our attention. The safety and satisfaction of our guests is always our top priority. We deeply regret the inconveniences experienced during your recent stay at our hotel, we are aware of the seriousness of the situations you lived and we want to convey our sincere apologies. We have been in charge of verifying what happened at the pools and restaurants to take the necessary corrections and thus be able to offer unforgettable experiences and the service that you and all our guests deserve. We are currently reinforcing quality service skills for our employees, committing ourselves to make our guests feel at home receiving exceptional attention. Again, we apologize for this serious incident and thank you for having contacted us. Please do not hesitate to contact us if you have additional information to share. Kind regards, Management
Apr 16, 2018 by Hospitality Manager- Melissa Rodriguez
Thank you so much for sharing with us your wonderful opinion about our hotel Grand Palladium Vallarta Resort & Spa. Your comment means the world to us and to see that we were able to give you the vacations that you were looking for makes us very happy. I'm glad to know that our staff members were the superstars during your stay and they helped you with everything. They are the most important part of our hotel since they are the ones that give our guests the service that they deserve. Your comment really motivates us to keep giving our guests the attention, service and vacations that they are looking for. Again, thank you and we hope that you have the chance to visit us again in a not so far future. We look forward to your next visit!!! With kind regards.
May 22, 2017 by Hospitality Manager Melisa Rodríguez
Dear Tiffany We would like to thank you for your comment and for sharing your opinion about our hotel Grand Palladium Vallarta Resort & Spa. All of our comments are really important to us since they help us see where we fall short and where we need to improve our services and installations. We are so sorry that we couldn't accomplish your expectations. We will talk with our supervisors about all the points that you mentioned in your review. Finally, we hope that you can consider coming back in a not so far future. With kind regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. This 4-star Punta de Mita property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies. These individually furnished accommodations have separate dining areas. Memory foam beds feature down comforters. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Vallarta Resort & Spa - All Inclusive has a restaurant on site.
Late night fare is available from room service (during limited hours).
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the swimming pool or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia SPA. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.