"This was our first stay at the Park Royal and it was very nice. Staff was super friendly and went out of their way to make sure we were having a great ... " More
A stay at this South Shore Hotel Area resort places you within half a mile (1 km) of Garza Blanca Beach and 3 miles (5 km) of Vallarta Zoo. El Eden and Playa de los Muertos are also within 6 miles (10 km).
A private beach, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Jun 25, 2022 by Guest Service
Dear Sam: Thank you for your valuable feedback regarding your recent stay at Grand Park Royal Puerto Vallarta. We would like to express our apologies for not having met your expectations in terms of comfort and service, which we considerate were out of our ordinary quality; certainly, they have been issued to the corresponding departments for their improvement. We hope that you can allow us the opportunity to restore your trust in our property. We cannot fix the past, but we surely can make your future stay a memorable experience. Please do not hesitate to visit us again. Cordially Yours, Guest Service.
Dec 12, 2021 by Guest Service
Dear Melanie: Thank you very much for choosing Grand Park Royal Puerto Vallarta to enjoy your holidays. We are very happy to know that you have a fantastic experience. and our staff service and installations made your stay a pleasant one. Thank you for your lovely recommendations. We will be glad to welcome you back and go beyond your expectations. Cordially yours, Servicio al Huésped.
Aug 24, 2020 by Guest Service
Thank you for your valuable feedback regarding your stay at Grand Park Royal Puerto Vallarta. We express our apologies for not having met your expectations in terms of comfort and service. We are interested in receiving more accurate information to taking care directly your feedback. Cordially yours, Guest Service.
Feb 11, 2020 by Guest Service
Dear Guest Sarah: Thank you for your excellent review regarding your holiday at Grand Park Royal Puerto Vallarta, we really appreciate it. We are pleased to know how much you enjoyed your stay with us. Thank you to letting us know how impressed you were with the hotel location and rooms view. This type of comments encourages us to become better each day. We look forward to welcoming you again soon. Cordially Guest Service.
Dec 31, 2019 by Guest Service
Dear Guest: Thank you for choosing to stay at Grand Park Royal Puerto Vallarta. Gladly to hear about the great experience you received on your most recent holidays. Our aim mission is to make your stay as pleasant as possible and is very proud our efforts will yield the result we want. it is amazing to know how impressed you were with the service you received by our staff; we are sharing with pleasure your review to them. We hope we can welcome you back soon. Cordially yours,
Mar 22, 2019 by Guest Service
Dear Guest: Thank you very much for your feedback, we appreciate your effort and time to share us your experience whilst staying at Grand Park Royal Luxury Resort Puerto Vallarta. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. We will be glad to welcome you back and go beyond your expectations one more time. Cordially yours, Guest Service.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Grand Park Royal Puerto Vallarta - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Grand Park Royal Puerto Vallarta - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a fitness center, a garden, and a terrace. Free self parking is available. A complete renovation of Grand Park Royal Puerto Vallarta - All Inclusive was completed in March 2019. This 4-star Puerto Vallarta resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Park Royal Puerto Vallarta - All Inclusive offers 222 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Puerto Vallarta resort provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Veranda - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Pescador - Overlooking the ocean and pool, this seafood restaurant specializes in seafood and serves lunch only. Open daily.
Frida - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Andiamo - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Cheers - Onsite sports bar. Open select days.
24-hour room service is available.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.