On the beach
Stay at this Nuevo Vallarta property and you'll be within half a mile (1 km) of Nuevo Vallarta Beach and 2 miles (3 km) of Paradise Plaza Shopping Center. El Cora Crocodile Sanctuary and Nayar Vidanta Golf are also within 3 miles (5 km).
A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, MP3 docks
The 267 soundproofed guestrooms offer free WiFi and MP3 docks. Other amenities include 24-hour room service, minibars, and LED TVs with satellite channels.
Jul 23, 2019 by Guest Service
As a team, it was our great pleasure to provide with our excellent service and restaurant options. To be considered the "most inclusive all-inclusive" truly means a lot to us, and remember, that our award-winning spa treatments also include our renowned one-hour, hydrotherapy circuit that takes your mind and spirit to a whole new level just before your massage. We hope that we could raise your expectations even more and look forward to your return for more luxury all-inclusive vacations. Thank you!
May 31, 2019 by Guest Service
Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas and also for the outstanding efforts of Alejandro. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.
May 1, 2019 by Guest Service
Muchas gracias por tomarse unos minutos para compartirnos su satisfacción con su reciente experiencia vacacional en Grand Velas. Realmente apreciamos que usted reservara con nosotros, y esperamos tener el honor de volver a hospedarle en el futuro. Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.
Jul 28, 2018 by Guest Service
It was our great pleasure to have made such a wonderful impression on you during your stay with us. Thank you for reserving with Grand Velas.
Sep 8, 2017 by Guest Services
Thank you for allowing us to make this your "Best Vacation Ever." We are truly delighted to have exposed you to a whole new level of 5 Diamond, All-Inclusive vacationing.
Jun 4, 2017 by Guest Service
Thank you for choosing Grand Velas Riviera Nayarit as the setting for your vacation. We feel very proud to have provided you a "great vacation" with the delicious food, and our great brand service that is natural to us. We look forward to hosting you on your next visit to this beautiful paradise and pamper you as you deserve. Until then, kind regards and all the best.
Jun 30, 2016 by General Manager
Thank you for the wonderful words for Juan recognizing his friendliness and professionalism that made your stay truly a great one for both you and your daughter. I am very proud of him and all of my devoted staff that go lengths to genuinely ensure our guests receive the best of care while staying with us. We hope there will be many more visits to Grand Velas in the years to come. Take care
Apr 21, 2016 by General Manager
What a delight to know that you found your "dream paradise" at Grand Velas. It is truly rewarding to read your spleandid comments of a wonderful stay. Thank you for taking the time to share such splendid insight. Certainly in your next trip to Puerto Vallarta Carlos, Marco and the rest of my team will be elated to delight you with a 5 diamond luxurious experience in our little piece of paradise. Fond greetings
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Grand Velas Riviera Nayarit - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Velas Riviera Nayarit - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Free self parking is available. This 5-star Nuevo Vallarta property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Velas Riviera Nayarit - All Inclusive offers 267 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in November 2015.
Frida - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Lucca - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Piaf - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Azul - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Sen Lin - Overlooking the ocean and garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Signature Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property offers health screenings (antigen tests for COVID-19) at no charge for guests staying 3 nights or more.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 600 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Grand Velas Riviera Nayarit - All Inclusive is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.