A stay at this South Shore Hotel Area property places you steps from Playa Estaca and within a 5-minute walk of Lindomar Beach. Conchas Chinas Beach and Playa de los Muertos are also within 2 miles (3 km).
A full-service spa, 5 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Families will appreciate the children's pool and onsite laundry facilities.
Oct 14, 2022 by Daniela Quintero- Social Media Coordinator
Dear Bethlehem, We would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Hyatt Ziva Puerto Vallarta. But it is with great sadness that we learn of an overall disappointing experience falling short on your expectations, for which we cannot but offer our sincerest apologies. We take our guest's ratings and concerns very seriously, as it is the best way to improve our services, culinary offerings, and facilities. Safety are our priority to assure a pleasant stay. While we understand the way you felt about your stay, we hope that our reply to your feedback restores some semblance of trust in us.With Service from the Heart,
Oct 5, 2022 by Daniela Quintero- Social Media Coordinator
Dear Gustavo, What a pleasure to hear that you loved your stay at our resort. We appreciate your kind comments and will be happy to thank and recognize our team members for their awesome customer service. Thank you for your visit. We look forward to welcoming you back again!With Service from the Heart,
Jul 19, 2022 by Daniela Quintero- Social Media Coordinator
Dear Selina Kimberly: Thank you for your recent visit to our resort and for taking the time to share with us your score on your stay. It is disappointing to learn that you did not enjoy the all-inclusive experience that you had expected. Please know we are currently working on a short-term plan to raise the bar in terms of guest satisfaction, in addition to a project to refurbish all rooms, suites and some areas. We would love to have you back and offer you a more enjoyable and relaxing stay. With the Service From the Heart,
Jun 10, 2022 by Daniela Quintero- Social Media Coordinator
Dear Evelyn, Thank you for your kind comments and high recommendations of our resort. We are so happy that you enjoyed the food and the attentive service from our group of associates who find true pleasure in offering “service from the heart”. I will be more than happy to convey to them your praise and recognition. We would love to welcome you back many more times to our irreplaceable slice of paradise! With the Service from the Heart,
Nov 2, 2021 by Fernando Cardoso
Dear guest, Thank you for your rating! With service from the heart
Oct 8, 2021 by Fernando Cardoso
Dear; We thank you once again for your preference, know that we will be waiting for your prompt return with open arms, and please know that you have in us a family and a second home here in Puerto Vallarta! With Service from the Heart,
Sep 30, 2021 by Fernando Cardoso
Dear Brian; I appreciate you providing feedback on your stay with us. Happy to hear that overall you had a great time and enjoyed it. Thank you for your observations regarding our drink and food options, the voice of our guests is very important for us, it helps us improve in our daily operation. Thank you once again for your comments. We look forward to welcoming you back on your next vacation to Hyatt Ziva Puerto Vallarta. With Service from the Heart,
Sep 2, 2021 by Fernando Cardoso
Dear guest; Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was pleasurable. With service from the heart
Aug 19, 2021 by Fernando Cardoso
Dear Guest, Thank you for your rating ! With service from the heart
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Hyatt Ziva Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a spa tub, and a fitness center. Self parking is free. This 4.5-star Puerto Vallarta property is smoke free.
Available in all rooms: Free WiFi
Free self parking
Hyatt Ziva Puerto Vallarta - All Inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to noon.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.