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4.1 out of 5

"We had a great time at the resort. Many fun activities to take part in, close shopping, walking on the beach every day. " More

By a verified traveler on Sat 13 Jan 2024

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Hotel Description

4-star beachfront property near Nuevo Vallarta Beach

On the beach

You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nayar Vidanta Golf with a stay at this Nuevo Vallarta property. Also, Paradise Plaza Shopping Center is within half a mile (1 km) and Nuevo Vallarta Beach is within 2 miles (3 km).

All-inclusive

This smoke-free property features 5 restaurants, 3 outdoor pools, and an outdoor tennis court. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$228* Per night/room Apr 7 - Apr 8

Deluxe Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Room (Level Luxury)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite (Royal Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Occidental Nuevo Vallarta - All Inclusive ratings based on 29 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Occidental Nuevo Vallarta - All Inclusive

Everyone (8) Couples (8) Family (12)
5 out of 5
Staff

Posted by on Mar 18, 2024

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Comment from Hotel Management

Mar 19, 2024 by General Management

Dear Nicolau,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best Regards,

5 out of 5
We had a great time at the resort. Many fun activities to take part in, close shopping, walking on the beach every day.

Posted by , from Topeka on Jan 13, 2024

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Comment from Hotel Management

Jan 15, 2024 by General Management

Dear Cheryl,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

4 out of 5

Posted by on Sep 6, 2023

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Comment from Hotel Management

Sep 26, 2023 by General Management

Dear Frank,We appreciate your kind comment, we are happy to know that you had a pleasant stay and that we were able to meet your expectations for a peaceful stay. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

5 out of 5
The resort was very clean, well maintained. Food opruons were good and staff was very friendly and helpful. The nightly entertainment was pretty basic. This is a smaller resort. But i would recommend to anyone. We would go back again.

Posted by on Aug 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by General Management

Dear guest,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

5 out of 5
The service was great at all areas of the hotel except for the Mariachi restaurant. The employees there, during day hours, are useless and they do not care to work, instead they go out of their way to not work and i saw how they discriminate certain people. I returned and noticed the same both times

Posted by on Jun 10, 2023

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Comment from Hotel Management

Jun 12, 2023 by Laura Ramos | General Manager

Dear Leobardo,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards.

4 out of 5

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 8, 2023 by Laura Ramos | General Manager

Dear Thomas J, thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Best regards

5 out of 5
Everything is great and the property is beautiful. Great choice

Posted by on Dec 8, 2022

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Comment from Hotel Management

Dec 8, 2022 by Laura Ramos | General Manager

Dear Lou, thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Kind regards.

4 out of 5

Posted by on Oct 20, 2022

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4 out of 5

Posted by on Jul 18, 2022

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5 out of 5
The guest activities team were fun and very personable. What we didn’t like was the Tokyo dining experience. While we were there the cooking table was not working and they didn’t let us see the show.

Posted by on Jul 7, 2022

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Comment from Hotel Management

Jul 15, 2022 by Laura Ramos | General Manager

Dear Imelda, firstly we would like to thank you for the praising review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your expectations. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Also, we want to apologize for your experience at the Tokyo restaurant, because as you mentioned, we had a problem with the table, which disabled it for a moment, we apologize for the inconvenience caused, and that you couldn't enjoy the show. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards!

About the Occidental Nuevo Vallarta - All Inclusive

Location Paseo De Los Cocoteros No 18, Nuevo Vallarta, NAY 63732

All-inclusive Details

All-inclusive room rates at Occidental Nuevo Vallarta - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis rackets
  • Kids club

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Surfing/bodyboarding included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included
  • Tennis rackets included

Property Features

Some rates at Occidental Nuevo Vallarta - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Self parking and valet parking are free. This 4-star Nuevo Vallarta property is smoke free.

  • 366 guestrooms or units
  • 7 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Le Buffet - Onsite restaurant.

Los Olivos - Onsite restaurant. Open daily.

Mariachi - Onsite restaurant. Open daily.

Royal Level Restaurant - Onsite restaurant. Open daily.

Tokyo - Onsite restaurant. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Casino nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets and service animals are not allowed at Occidental Nuevo Vallarta - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Occidental Grand Nuevo Vallarta
  • Occidental Nuevo Vallarta All inclusive
  • Occidental Nuevo Vallarta
  • Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
  • Occidental Nuevo Vallarta - All Inclusive All-inclusive property

You should know

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.