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4.5 out of 5

"Great place and food. Felt very welcomed and safe! " More

By a verified traveler on Mon 29 Nov 2021

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Hotel Description

4-star beachfront property near Nuevo Vallarta Beach

On the beach

Within a 10-minute walk of the property, you'll find Nuevo Vallarta Beach and Playa Bucerias. Also, Flamingos Golf Club is within 2 miles (3 km) and Nayar Vidanta Golf is within 6 miles (10 km).

All-inclusive

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the convenience store.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 445 guestrooms also offer free WiFi and balconies. Plasma TVs come with satellite channels, and other amenities include sitting areas and 24-hour room service.

Junior Suite, Partial Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$402* Per night/room Dec 31 - Jan 1

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite, Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Partial Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Sea View (E)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Palace Pacifico All Inclusive ratings based on 47 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Palace Pacifico All Inclusive

Everyone (16) Couples (11) Family (13)
5 out of 5
Great place and food. Felt very welcomed and safe!

Posted by on Nov 29, 2021

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5 out of 5
.

Posted by , from Aurora on Nov 17, 2021

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5 out of 5
Customer service was excellent, great location!

Posted by on Oct 28, 2021

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5 out of 5
Excellent hotel very clean great food and drinks and entertainment very friendly and welcoming workers

Posted by on Oct 24, 2021

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5 out of 5
It was absolutely beautiful. The staff who work the restaurants and buffet were so attentive and friendly. The inside was very old time classy fancy which was amazing.

Posted by on Oct 13, 2021

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5 out of 5
It was an amazing place would go back there again for sure

Posted by on Sep 28, 2021

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5 out of 5
This property is absolutely gorgeous. The staff was extra friendly and helpful, they made sure that we always had a drink. The food was incredible all the restaurants were excellent. The COVID testing was easy and smooth. I would recommend this property to any one. It doesn't matter if you want to lay by the pool or the beach they make sure you are taken care of.

Posted by on Aug 30, 2021

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5 out of 5
The staff was amazing. Everyone spoke English. The food was also great. I was a bit hesitant after reading some of the past reviews however this place was top notch. I would definitely recommend this place.

Posted by on Aug 29, 2021

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5 out of 5
I fell in love with my view, i had one of the best Ocean View Suites. Everyone was so friendly.

Posted by on Aug 21, 2021

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4 out of 5
Great services

Posted by on Aug 21, 2021

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About the Riu Palace Pacifico All Inclusive

Location Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY 63732

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Not included

  • Childcare
  • Spa/beauty facilities and services

  • Childcare not included
  • Spa/beauty facilities and services not included
  • Gratuities included
  • Taxes included

Property Features

Riu Palace Pacifico All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Pacifico All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at the family-friendly Riu Palace Pacifico All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Nuevo Vallarta property.

  • 1 building
  • 445 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Pacifico All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

Riu Palace Pacifico All Inclusive has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Windsurfing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Pacifico All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • Palace Pacifico
  • Palace Pacifico Riu
  • Riu Pacifico
  • Riu Pacifico Palace
  • Riu Palace Pacifico
  • Riu Palace Pacifico All Inclusive
  • Riu Palace Pacifico All Inclusive Nuevo Vallarta
  • Riu Palace Pacifico Nuevo Vallarta
  • Riu Palace Pacifico Hotel Riviera Nayarit
  • Riu Palace Pacifico All Inclusive All-inclusive property
  • Riu Pacifico Inclusive inclus
  • Riu Palace Pacifico All Inclusive Nuevo Vallarta
  • Riu Palace Pacifico All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.