"This resort is all-inclusive and had a great selection of foods/beverages. It is mostly buffet style so perhaps the quality isn’t 5-star, but it was g ... " More
On the beach
Your stay at this Flamingos property places you within 2 miles (3 km) of Nuevo Vallarta Beach and Playa Bucerias. Nayar Vidanta Golf is within 6 miles (10 km) and Destiladeras Beach is within 12 miles (20 km).
All-inclusive
A full-service spa, 4 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a children's pool and a playground, and families will appreciate the convenience store.
Free WiFi, flat-screen TVs
The 678 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Other amenities include minibars, coffee/tea makers, and free bottled water.
Oct 22, 2020 by Online Reputation Manager
Dear Guest, Thank you for sharing a review on Expedia. We are glad to understand that overall you had a nice time at our hotel, despite the bad experience during check in. Please accept our apology for any inconvenience caused. To end on a positive note; thank you for highlighting our service! It would be a pleasure to welcome you back again someday! All the best until then, Kind regards, Hotel Riu Vallarta Online Reputation Manager
Aug 12, 2020 by Online Reputation Manager
Dear Teresa, Thank you for taking the time to let us know about your recent visit at Hotel Riu Vallarta. Please be assured that your experience was not our usual standard and for this reason, we would like to extend our most sincere apologies for the inconvenience caused to you. Rest assured, we remain committed to any opportunities to maintain our reputation and your feedback will be shared with our management team for a follow up. Once again, thank you for your honest evaluation and we hope you may give us another opportunity to provide you with a better experience in the future. Kindest regards, Hotel Riu Vallarta Online Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Entertainment
Not included
Riu Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Vallarta All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Riu Vallarta All Inclusive. Self parking is free. A complete renovation of Riu Vallarta All Inclusive was completed in November 2019. Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Vallarta All Inclusive offers 678 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.