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"No open gym. No non motorized water sports as website said. " More

By a verified traveler on Fri 08 Apr 2022

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Hotel Description

All-inclusive beachfront property with 5 outdoor pools

On the beach

You'll find Playa Bucerias and Nuevo Vallarta Beach within a 15-minute walk of this Bucerias property. Los Arroyos Verdes and El Tigre Golf at Paradise Village are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean Front.

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Decameron Complex All Inclusive ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Decameron Complex All Inclusive

Everyone (12) Couples (6) Family (5)
4 out of 5
No open gym. No non motorized water sports as website said.

Posted by on Apr 8, 2022

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Comment from Hotel Management

Apr 20, 2022 by Karina Pastrán Guest Service Manager

Dear Guest. Hoping you are doing well, we want to thank for sharing your valuable opinion with us. As you know, we have been through a lot of changes since Covid started. We will continue to work on these specific areas to provide you with the services you deserve, such as the gym. Finally, We are looking forward to your next visit. Cordially

4 out of 5
Mexican flavor and lots of mexican food and a lot of Spanish speaking people/help

Posted by on Mar 31, 2022

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Comment from Hotel Management

Apr 1, 2022 by Karina Pastran Guest Service

Dear Guest Receive a cordial greeting. We are very happy to have had you with us and to have had the opportunity to be part of your vacation. It will be a pleasure for us to have you many more times and make your vacation an unforgettable experience. Best regards

1 out of 5

Posted by on Mar 10, 2022

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Comment from Hotel Management

Aug 21, 2022 by Karina Pastran. Guest Service Manager.

Gracias por haberse hospedado en Royal Decameron Complex...!Los esperamos pronto para hacer de sus vacaciones una experiencia inigualable.

3 out of 5
This my 15th trip to Decameron, Bucerias, over many years. I know servers, staff and management well. But...there has been a steep decline in overall quality, value and general amenities this trip. I can understand all the economic, labour and supply pressures that have faced owners this year. And I'm sure resort management is doing their best to keep up the status of the Royal Decameron in the market place. Expectations of a wide variety of high quality, fresh food; clean and well kept grounds ( I thanked the gardener); interesting diversions; good infrastructure ( I had a leaky A\C, shower, taps, toilet, etc.); adequate pest control ( we love the wildlife though) have been disappointed. Please fix this, or change your star-rating while you still can. There are positives though, like live dinner music, the attentive staff and better toiletries. Felices Fiestas a todos.

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 4, 2022 by Karina Pastrán

Dear Mr. Josef, We hope you are having a nice day. Thank you for taking the time to write us your valuable comments. For Decameron Hotels your opinion is very important. We will be attentive to make the corresponding changes in each area that you mention in order to improve every day. We hope you give us the opportunity to be your hosts again in a Decameron destination and make your vacation an unbeatable experience. Saludos...!

5 out of 5

Posted by on Apr 24, 2021

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Comment from Hotel Management

May 5, 2021 by Karina Pastran

Estimado huésped, Esperamos que esté teniendo un agradable día, muchas gracias por estar en contacto con nosotros y por su excelente calificación que comparte mediante esta plataforma. Nos alegra saber que disfrutó de su estancia en nuestras instalaciones. Esperamos contar con su especial visita nuevamente en un futuro cercano. Karina Pastran Servicio al Huésped

5 out of 5
Everyone is super friendly and very accommodating. Lots of food to choose from and the drinks are strong and yummy. Bed was a tad hard but orher than that, we had an amazing experience. The shows were awesome and the dance club was ricung.

Posted by , from Corvallis, OR on Mar 7, 2020

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Comment from Hotel Management

Mar 11, 2020 by Ricardo Aviña.

Dear guest. On behalf of the Royal Decameron Complex hotel, we thank you for sharing your excellent rating and feedback on this platform, we are pleased to know that your experience at the hotel was to your satisfaction. We hope to have the pleasure of serving you again on your next vacation. Best regards. Ricardo Aviña-Manager of Guest Service.

5 out of 5
This is a no frills resort. You will not be getting a variety of beer choices, tap only. You will have to get your own beer, bring your own wash cloth, bring your own beer mug or you will be making many trips with small plastic cups provided. You also have to get up and stand in line every morning to make a dinner reservations. Now, if you are ok with those missing amenities, this is the resort for you. I gave it a try instead of the usual 5 star we stay at and found this to be more pleasant. The food was good, the people were EXCELLENT. The resort is used mostly my Mexicans and Canadians. Everyone was VERY nice and friendly. The beach is AWESOME, much better than the closer to town beaches, smoother sand and easier to get into and out of the water. I WILL be returning this resort.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 6, 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We assure you that we will work on the points you have mentioned in order to offer a better service. We are glad to know that you enjoyed your vacation. We are looking forward for your next visit.

3 out of 5
the food was not very good, internet service was very bad ,for a all inclusive resort.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 12, 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We regret the inconveniences that occurred during your stay, we assure you that we will take into account each of your comments and share them with the Food and Beverage Management to verify our procedures and make the necessary changes. In regards of the Internet service, we inform you that new areas with Internet service are being managed so that all our guests can enjoy it. We hope you can give us the opportunity to serve you again in a near future. Ricardo Aviña-Guest Service Management

4 out of 5

Posted by on May 17, 2019

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Comment from Hotel Management

May 18, 2019 by Ricardo Aviña

Dear guest, Thank you very much for your rating in this platform, we are glad to know that you enjoyed your stay with us. We are looking forward for your next visit. Ricardo Aviña Guest Service Management

4 out of 5
Food not very good Staff was great Room was older but very clean Travelocity vouchers were incomplete and a total hassle

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Ricardo Aviña

Dear guest, Good morning, thanks for being in contact with us through this platform, we are glad to know that you enjoyed your stay with us; Thank you for your positive comments in regards of our staff, we will share this review so you know you are doing an excellent job. In regards to our fodd services, we guarantee that we will share this comment with the food and beverage manager to check our procedures and make changes if necessary. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

About the Royal Decameron Complex All Inclusive

Location Lazaro Cardenas 150, Bucerias, NAY 63732

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Scuba diving lessons not included
  • Surfing/bodyboarding included
  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included

Property Features

Royal Decameron Complex All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Decameron Complex All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 5 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Royal Decameron Complex All Inclusive. Free self parking is available. This 3.5-star Bucerias property is smoke free.

  • 620 guestrooms or units
  • 4 levels
  • 6 buildings
  • 5 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 7 bars or lounges
  • Built in 1990
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal Decameron Complex All Inclusive offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Royal Decameron Complex All Inclusive has 5 restaurants on site.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • All Inclusive Royal Decameron
  • Decameron All Inclusive
  • Decameron Complex
  • Royal Complex
  • Royal Decameron All Inclusive
  • Royal Decameron Complex
  • Royal Decameron Complex All Inclusive
  • Royal Decameron Complex All Inclusive Bucerias
  • Royal Decameron Complex Bucerias
  • Puerto Vallarta Royal Decameron
  • Royal De Cameron
  • Royal Decameron Complex Puerto Vallarta
  • Royal Decameron Hotel
  • Royal Decameron Mexico
  • Royal Decameron Nuevo Vallarta
  • Royal Decameron Puerto Vallarta Bucerias
  • Royal Decameron Puerto Vallarta Hotel
  • Royal Decameron Puerto Vallarta Mexico
  • Royal Decameron Vallarta
  • Royal Decameron Complex All Inclusive All-inclusive property
  • Royal cameron Complex Inclusi
  • Royal Decameron Complex All Inclusive Bucerias
  • Royal Decameron Complex All Inclusive All-inclusive property

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.