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4.2 out of 5

"We had a wonderful trip in all ways.The resort is gorgeous, large and beautifully landscaped. The food was excellent and generous and the staff was ve ... " More

By a verified traveler on Mon 08 May 2017

Hotel Description

3-star beachfront property near Playa Bucerias

On the beach

At this Bucerias property, you'll be within half a mile (1 km) of Playa Bucerias and 3 miles (5 km) of Nuevo Vallarta Beach. Flamingos Golf Club and El Cora Crocodile Sanctuary are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Cable TV

The 620 guestrooms offer TVs with cable channels, along with balconies or patios and ceiling fans. Hair dryers and showers are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Decameron Complex All Inclusive ratings based on 141 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Decameron Complex All Inclusive

Everyone (10) Couples (2) Family (3)
5 out of 5
This is a no frills resort. You will not be getting a variety of beer choices, tap only. You will have to get your own beer, bring your own wash cloth, bring your own beer mug or you will be making many trips with small plastic cups provided. You also have to get up and stand in line every morning to make a dinner reservations. Now, if you are ok with those missing amenities, this is the resort for you. I gave it a try instead of the usual 5 star we stay at and found this to be more pleasant. The food was good, the people were EXCELLENT. The resort is used mostly my Mexicans and Canadians. Everyone was VERY nice and friendly. The beach is AWESOME, much better than the closer to town beaches, smoother sand and easier to get into and out of the water. I WILL be returning this resort.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 6, 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We assure you that we will work on the points you have mentioned in order to offer a better service. We are glad to know that you enjoyed your vacation. We are looking forward for your next visit.

3 out of 5
the food was not very good, internet service was very bad ,for a all inclusive resort.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 12, 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We regret the inconveniences that occurred during your stay, we assure you that we will take into account each of your comments and share them with the Food and Beverage Management to verify our procedures and make the necessary changes. In regards of the Internet service, we inform you that new areas with Internet service are being managed so that all our guests can enjoy it. We hope you can give us the opportunity to serve you again in a near future. Ricardo Aviña-Guest Service Management

4 out of 5

Posted by on May 17, 2019

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Comment from Hotel Management

May 18, 2019 by Ricardo Aviña

Dear guest, Thank you very much for your rating in this platform, we are glad to know that you enjoyed your stay with us. We are looking forward for your next visit. Ricardo Aviña Guest Service Management

4 out of 5
Food not very good Staff was great Room was older but very clean Travelocity vouchers were incomplete and a total hassle

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Ricardo Aviña

Dear guest, Good morning, thanks for being in contact with us through this platform, we are glad to know that you enjoyed your stay with us; Thank you for your positive comments in regards of our staff, we will share this review so you know you are doing an excellent job. In regards to our fodd services, we guarantee that we will share this comment with the food and beverage manager to check our procedures and make changes if necessary. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

4 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by Ricardo Aviña

Dear guest, Good morning, we hope you are well. Thank you for your rating through this platform. We are looking forward for your next visit. Ricardo Aviña Guest Service Management

3 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 1, 2019 by Ricardo Aviña

Dear guest, Thank you very much for being in contact with us, according to your rating we would like to know a little more about your experience at Royal Decameron. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

3 out of 5
The actual location and property were beautiful, the room however was not very nice. It was quite basic, there was no mini fridge, iron or any extras to speak of whatsoever. But the worst part was the bed. It was so hard that I woke up a dozen times a night tossing and turning. The staff was friendly and helpful with all of our questions.

Posted by on Mar 6, 2019

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Comment from Hotel Management

Mar 6, 2019 by Ricardo Aviña

Dear guest Thank you so much for your valuable and positive comments in regards of our staff and location, we apologize for the inconveniences that you had during your stay. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

3 out of 5
The grounds were beautiful but the room left a lot to be desired. The bed was terrible, so hard that we woke up soar and backs hurting. The service was good but there was noise all night from outside our room, didn’t make for peaceful nights. Overall I would say our stay at the hotel was below average.

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 30, 2019 by Ricardo Aviña

Dear guest, Thank you for being in contact with us, we are glad to know that you enjoyed our gardens in our facilities, thank you for your contribution on this matter in regards of our beds, we will share this review with our Housekeeping department in order to check our procedures and make changes in necessary. We hope you can give us the opportunity to serve you again in a nearfuture. Ricardo Aviña Guest Service Management

5 out of 5

Super beautiful resort complex, great experience

Pros: The grounds and landscaping, as well as the wide-open walkable beach.
Location: We were mostly interested in relaxing in the resort but we did go to nearby Bucerias and shop.
We had a wonderful trip in all ways.The resort is gorgeous, large and beautifully landscaped. The food was excellent and generous and the staff was very friendly and accommodating. We loved the beach and the waves! Our room was clean and comfortable. We stayed in Block 6 which was perfect for us because it has the adults-only quiet pool.

Posted by , from Wisconsin on May 8, 2017

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5 out of 5

11 year return

Pros: every thing
Cons: block 5 rooms should be for adults only
Location: good location and shopping near by
we have been going to the royal Decameron for 11 years and we are looking forward to next year the staff is great and will go out of there way to help you

Posted by , from oregon on Nov 13, 2015

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About the Royal Decameron Complex All Inclusive

Location Lazaro Cardenas 150, Bucerias, NAY 63732

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Surfing/boogie boarding included
  • Taxes included
  • All meals served buffet-style
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included

Property Features

Royal Decameron Complex All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Decameron Complex All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 5 poolside bars, and 7 bars/lounges. Public spaces have free WiFi. A children's pool, a nightclub, and spa services are also featured at the family-friendly Royal Decameron Complex All Inclusive. Free self parking is available. This 3-star Bucerias property is smoke free.

  • 620 guestrooms or units
  • 4 levels
  • 6 buildings
  • 5 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 7 bars or lounges
  • Built in 1990
  • Nightclub
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (17.2 km / 10.7 mi)
  • Parking: Free self parking

Room Amenities

Royal Decameron Complex All Inclusive offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Royal Decameron Complex All Inclusive has 5 restaurants on site.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Sailing on site
  • Basketball on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: MXN 49.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Royal Decameron
  • Decameron All Inclusive
  • Decameron Complex
  • Royal Complex
  • Royal Decameron All Inclusive
  • Royal Decameron Complex
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  • Royal Decameron Complex Bucerias
  • Puerto Vallarta Royal Decameron
  • Royal De Cameron
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  • Royal Decameron Hotel
  • Royal Decameron Mexico
  • Royal Decameron Nuevo Vallarta
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  • Royal Decameron Puerto Vallarta Mexico
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  • Royal cameron Complex Inclusi
  • Royal Decameron Complex All Inclusive Bucerias
  • Royal Decameron Complex All Inclusive All-inclusive property
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.