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Be Live Collection Punta Cana - All Inclusive

4-star property
Cabeza de Toro, Punta Cana, La Altagracia 1-855-201-7819
3.1 out of 5
See all 35 travelocity Reviews

"This was my 1st time in DR. I had a great time! I arrived a bit early and had to wait for my room. No problem, i went to the buffet and had lunch. T ... " More

By a verified traveler on Sun 18 Apr 2021

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Hotel Description

4-star beachfront property near Bavaro Beach

Beachside getaway

Your stay at this Punta Cana property places you within a 10-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

All-inclusive

A full-service spa, a nightclub, and 9 outdoor pools are all featured at this all-inclusive property. Relax with sun loungers and enjoy a refreshing drink at one of the 3 beach bars. Relax with a drink at one of the 3 beach bars and enjoy free perks like free self parking and WiFi in public areas.

Deluxe.

Bed Count 1 King Bed Maximum Occupancy 4 Max
$113* Per night/room Aug 31 - Sep 1

Family Home

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Deluxe.

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Deluxe Swim Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Be Live Collection Punta Cana - All Inclusive ratings based on 35 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Be Live Collection Punta Cana - All Inclusive

Everyone (26) Couples (4) Family (5)
1 out of 5
I booked a room with a bathtub and 2 beds and they adamantly refused to give me one saying that it was Travelocity’s fault for charging me the price I paid for that room and they couldn’t give it to me for that price. My shower subsequently flooded our room multiple times and after NUMEROUS calls over the course of 3 straight days and finally a visit to the front desk they came to clear the drain but not mop the floor. Worst and rudest staff I’ve even encountered and I’m not fussy!

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 26, 2021 by The Management at Be Live Collection Punta Cana

Dear Guest, First of all, we would like to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as for the valuable time devoted to sharing your experience. We have carefully reviewed your particular observations regarding accommodation aspects. Therefore, we would like to clarify that when you book directly to the Hotel, we might make some arrangements to comply with your Booking but through any travel Agency; we cannot intervene. Nevertheless, we will share and discuss your statements to continue improving our services and facilities. If your vacation plans are Punta Cana, we will be attentive to offer you a pleasant and uneventful stay. Best Regard, The Management at Be Live Collection Punta Cana

5 out of 5
This was my 1st time in DR. I had a great time! I arrived a bit early and had to wait for my room. No problem, i went to the buffet and had lunch. The food and service was good throughout the resort. I visited the buffet many times, the Lobster House, and the Mexican restaurant. All were excellent. The bartenders were great and the drinks were yummy. Try a Banana Mama! Its a frozen concoction of deliciousness. The beach was clean, well staffed, lots of available beds and chairs, with security to keep vendors out. Okay, everything cant be perfect so here are my not-so-greats: the front desk has no idea about the requied USA Covid tests. Bypass the desk and go straight to the medical room next to the gift shop. The doctor was a bit gruff but once i won him over with kindness and sympathy he lightend up. He works 24/7 for a straight week before a week off. I'd be grumpy too! Dont ask for change anywhere but the casino. In order to go to the dinner at the non-buffer restaurants you have to gotobuffet desk and sign up for the next day's dinner. A hastle, yes, but worth it! When i booked online I had no idea about the VIP service. You will need to purchase VIP in order to use the 'adults only' side of the beach. I paid an extra $25 per day at the front desk for the VIP bracelet. WORTH EVERY DIME! This resort is NOT adults only! 2 buildings of rooms are adults only so at least kids aren't running through your hallway. You WILL have kids running around, crying, screaming

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by The Management at Be Live Collection Punta Cana

Dear Guest, On behalf of Be Live Collection Punta Cana Adults Only Team, we would like to thank you for sharing your experience. We are glad to realize through your praises that the excellent service provided by our staff has been a great encouragement to reach up to your expectations. Notwithstanding, we will share your praises to continue with the same approach. We hope to have the opportunity to host you again in a not very distant future and offer you another amazing experience. Best Regards, The Management at Be Live Collection Punta Cana

5 out of 5
Excellent for the price paid ,I will definitely recomend this place.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 1, 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Be Live Collection Punta Cana. We appreciate your kind feedback. We are proud that our food proposal, accommodation and excellent services provided by our staff have been a great encouragement to surpass all your expectations. We hope to have the opportunity to serve you again in a not very distant future. Best Regards, The Management at Be Live Collection Punta Cana

1 out of 5
We were a group of 25 people at this hotel .... very sad things were lost money and there was not a person as a manager to help us .... I do not recommend that they stay and if they do they do not leave valuables in their room, terrible .... I made a report with the local police but could not recover neither the money nor things of value that were stolen from the room...!!!!

Posted by on Sep 30, 2019

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Comment from Hotel Management

Nov 21, 2019 by The management at Be Live Collection Punta Cana

Dear Guest, On the outset, we would like to thank you for choosing Be Live Collection Punta Cana, like your preferred choice in the Caribbean for your holiday experience. Regarding your statements about lost items and due to the fact, the safety of our guests’ belongings is also one of our priorities and the hotel’s reputation is at issue when there is a mislaid item, we immediately perform an investigation to solve it. After it concludes, we reply to you according to the Local Police and the hotels’ security procedures. Nevertheless, we take advantage of this opportunity to address our most heartfelt apologies for the inconvenience you have experienced. If your vacation plans point to Punta Cana, we will be attentive to offer you a pleasant and uneventful stay. Best Regards, The management at Be Live Collection Punta Cana

5 out of 5
It was great entertainment love the food the staff was great

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by Benjamin Antigua

On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation. We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness. We hope to have the opportunity to serve you once again in the future. Best Regards, The Management at Be Live Collection Punta Cana

3 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Benjamin Antigua

On the outset, we want to thank you for choosing our premises as your preferred choice in the Caribbean, as well as by the valuable time you have dedicated to sharing how was your experience through this inquiry. We carefully reviewed your statements regarding accommodation and we truly lament that you have endured such as unfortunate experience since we do our best to avoid this inconveniences. Nevertheless, we will address it to the Manager in charge and if your vacation plans are towards Punta Cana, we hope to have the opportunity to turn things around. Best Regard, The Management at Be Live Collection Punta Cana

4 out of 5
Great property, lots of activities to do on the ground and offsite with the excursions. Staff is wonderful.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 8, 2019 by Benjamin Antigua

On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation. We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness. We hope to have the opportunity to serve you once again in the future. Best Regards, The Management at Be Live Collection Punta Cana

5 out of 5
In truth I loved the stay and eventually I plan to stay again.

Posted by on May 16, 2019

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Comment from Hotel Management

May 16, 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On behalf of Be Live Collection Punta Cana team, we would like to address you our best regards and by the valuable time dedicated to sharing your experience. We are excited to bear out that the excellent service offered by our team was an encouragement to surpass your expectations. Therefore, we will share it with them to continue with the same approach. If your vacation plans are towards Punta Cana, we will do our best to provide you another amazing experience. Best Regards, The Management at Be Live Collection Punta Cana

5 out of 5
I enjoyed the many different pools, the size of the room and the amenities provided. It was a huge room with lots of space and nice bathroom.

Posted by , from Puerto Rico on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by Benjamin Antigua

On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation. We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness. We hope to have the opportunity to serve you once again in the future. Best Regards, The Management at Be Live Collection Punta Cana

3 out of 5
staff not very friendly, hard to get any help with a problem from the staff.

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 1, 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we want to thank for choosing the Be Live Collection Punta Cana as your preferred destination in Punta Cana, as well as by the time you have dedicated to letting know your recent Experience. We regret that you have experienced some issues regarding our staff behavior upon arrival and we hope you accept our most heartfelt apologies by this unfortunate experience. Notwithstanding, we will address your statements to the manager in charge to keep on improving our service and facilities. If your future vacation plans are to Punta Cana, we will be very attentive to offer you a more pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

About the Be Live Collection Punta Cana - All Inclusive

Location Cabeza de Toro, Punta Cana, La Altagracia 23000

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between October 12 and October 15.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included
  • In-room minibar (non-alcoholic beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Be Live Collection Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Collection Punta Cana - All Inclusive offers its guests a full-service spa, 9 outdoor swimming pools, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 3 poolside bars. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the eco-friendly Be Live Collection Punta Cana - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 904 guestrooms or units
  • 3 levels
  • 14 buildings
  • 3 bars on the beach
  • 3 bars by the pool
  • 3411 sq ft of conference space
  • 317 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 9
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Be Live Collection Punta Cana - All Inclusive offers 904 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Akeru - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Orale - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Rodizzio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Mylos - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site

Spa Services

Day Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The Antigen testing fee for COVID-19 is waived for US citizens staying 3 nights or more.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Live Grand All Inclusive
  • Be Live Grand Punta Cana
  • Be Live Grand Punta Cana All Inclusive
  • Be Live Collection Punta Cana All Inclusive
  • Be Live Collection All Inclusive
  • Be Live Collection Punta Cana
  • Be Live Collection All Inclusive All-inclusive property
  • Be Live Collection Punta Cana - All Inclusive Punta Cana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.