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"Beautiful and relaxing girls trip. Friendly staff. We stayed preferred Pampered all weekend " More

By a verified traveler on Tue 16 Nov 2021

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Hotel Description

4-star beachfront resort near Bavaro Beach

Beachside getaway

Within a 5-minute walk of the resort, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

All-inclusive

This all-inclusive resort features a full-service spa, a nightclub, and 5 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Deluxe Tropical View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$213* Per night/room Jun 29 - Jun 30

Preferred Club Honeymoon Suite Tropical view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Premium Ocean view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Deluxe Tropical View Double Bed

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Club Honeymoon Suite Ocean view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deal of the Day

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dreams Palm Beach Punta Cana - All Inclusive ratings based on 15 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dreams Palm Beach Punta Cana - All Inclusive

Everyone (10) Couples (1) Family (4)
5 out of 5
Beautiful and relaxing girls trip. Friendly staff. We stayed preferred Pampered all weekend

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by Social Media Coordinator

Thank you for your feedback.

3 out of 5
Seaweed all over the beach and the ocean water is brown

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 15, 2021 by Social Media Coordinator

Thank you for your feedback.

1 out of 5

Posted by on Sep 6, 2021

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5 out of 5
Everything was wonderful at the hotel. Yes, it's a little dated, but the staff, cleanliness and atmosphere is excellent. The grounds were gorgeous and pools immaculate. We stayed on the preferred side and the food and service was great! The only real complaint I have is with mother nature and the amount of seaweed which made the beach basically unusable. They had people cleaning the seaweed non-stop and it just kept accumulating, so I can't knock the resort for that. I would absolutely stay with this resort chain again, but probably not on this side of the island because I have a feeling all the resorts along this side (mostly Atlantic/east side) are dealing with the same seaweed, that although is a seasonal occurrence, it unfortunately seems to be getting longer and longer and probably isn't going away anytime soon. (It was crazy to see the massive patches of seaweed on the water surface from the plane at 30k feet in the air, from the time we started over the ocean to the time we landed!)

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 23, 2021 by Social Media Coordinator

Thank you for your feedback. We will be addressing your concerns.

1 out of 5
Dreams Palm Beach Punta Cana was the worst resort I've stayed in. My husband and I were on our honeymoon and it was the worst vacation I've ever had. The "preferred" upgrade is a joke. It's pretty much

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by Social Media Coordinator

Thank you for your feedback.

1 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

May 31, 2021 by Social Media Coordinator

Dear valued guest, Thank you for sharing us your feedback. We are sorry to see we did not exceed your expectations. Regards.

5 out of 5
The customer service was exceptional. All the personnel very attentive and ready to make sure we enjoyed our stay.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by Social Media Coordinator

Dear Valued Guest, Thank you for sharing us your review. Regards.

5 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by Social Media Coordinator

Dear Valued Guest, Thank you for your review. Regards.

3 out of 5
Liked the entertainment team. They were excellent. Did not like the service, food, or the room.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by Social Media Coordinator

Dear Guest, Thank you for your feedback, we are very disappointed to read we count meet your expectations. Regards.

5 out of 5
Staff is very warm and friendly. Went to celebrate a birthday. Staff provided cake and sang happy birthday in spanish. rooms clean and quiet. Food is excellent- only ate at the buffet. Great entertainment with music and dancing.

Posted by , from NYC on Dec 23, 2018

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Comment from Hotel Management

Dec 26, 2018 by Social Media Coordinator

Dear Denise, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Dominican Republic. Regards.

About the Dreams Palm Beach Punta Cana - All Inclusive

Location Cabeza De Toro, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Entertainment

  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Tennis lessons
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Dreams Palm Beach Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Palm Beach Punta Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Punta Cana resort.

  • 500 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 7 bars or lounges
  • 7800 sq ft of conference space
  • 725 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Dreams Palm Beach Punta Cana - All Inclusive offers 500 accommodations with DVD players and safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Punta Cana resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • LCD television
  • Cable channels
  • DVD player
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Bordeaux (Adults Only) - This restaurant specializes in French cuisine.

El Patio(Casual Elegance) - This restaurant specializes in Mexican cuisine. Open daily.

Himitsu (Casual Elegance) - This restaurant specializes in Asian cuisine. Open daily.

Sea Side Grill (Casual) - This restaurant specializes in American cuisine. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Sailing nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants a la carte.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. On-site PCR COVID-19 testing is available for a USD 80 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Reservations are required for onsite COVID-19 testing
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams Palm
  • Dreams Palm Beach Punta Cana Luxury
  • Dreams Palm Beach Punta Cana Luxury All Inclusive
  • Dreams Palm Luxury
  • Dreams Palm Luxury All Inclusive
  • Palm Dreams
  • Dreams Palm Luxury All Inclusive All-inclusive property
  • Dreams Palm All Inclusive
  • Dreams Palm Beach Punta Cana
  • Dreams Palm Beach Punta Cana Luxury

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
  • Rainforest Alliance Sustainable Tourism Certification
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.