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"I like how looks the place is beautiful… some personal in the restaurant having bad actitud even we always give to them good tip the food was ok I was ... " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

4-star all-inclusive property near Arena Gorda Beach

Close to the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 2 miles (3 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and 5 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 poolside bars and enjoy perks like free valet parking.

Free WiFi, flat-screen TVs

Along with free WiFi, the 273 guestrooms offer minibars and flat-screen TVs. Other amenities include room service, premium bedding, and free bottled water.

Luxury Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$200* Per night/room Jun 22 - Jun 23

Luxury Room Diamond Club

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Jacuzzi Junior Suite Diamond Club

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royalton Splash Punta Cana Resort & Spa - All Inclusive ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royalton Splash Punta Cana Resort & Spa - All Inclusive

Everyone (4) Family (8)
3 out of 5
I like how looks the place is beautiful… some personal in the restaurant having bad actitud even we always give to them good tip the food was ok I was surprised they don’t have a fresh juice so I was sad… some personal that I went for COVID test were very nice to us … thank you for that … we were a group of 18 people

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 6, 2021 by ROYALTON SPLASH TEAM

Dear guest, We extend our sincere apologies for the impression that you have of our restaurant staff. We continuously train our staff, and we have already shared your review with our managers. They will implement necessary improvements to continue giving the best possible service to our guests. On the other hand, our staff knows that the practice of tipping is not an obligation, and they should not request tips in exchange of service. Your comments have been shared with the departments in charge for reinforcement. We apologize for any inconvenience you may have had during your stay at the hotel. We have taken all your comments and have sent them to the general department for a solution as soon as possible to your next visit. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Sincerely,

3 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 21, 2021 by ROYALTON SPLASH TEAM

Dear guest, We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise, Sincerely,

1 out of 5

Posted by on Jan 6, 2021

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Comment from Hotel Management

Jan 8, 2021 by ROYALTON SPLASH TEAM

Dear guest, We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise, Sincerely,

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Lady Martinez/Gerente Relaciones Publicas

Muchas gracias por sus comentarios! Esperamos recibirle pronto una vez mas! Saludos

5 out of 5
Friendly and accommodating staff Good food Splash park ++ Only negative: rooms were too cold and we could not adjust thermostat.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by Lady Martinez/Guest Service Manager

Dear Guest; Thank you much for sharing your feedback with the Expedia community! we hope to have you back in our beautiful property. Kind regards,

5 out of 5
We've been here for the seventh times. My wife and I liked this place from the get go. Everything is fantastic. Nice and clean facilities, kind and friendly personnel. It is like a second home for us. Thanks to all.

Posted by , from Fairfax, VA on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Lady Martinez/Guest Service Manager

Dear Ibrahim/Yasemin Thank you so much for your contact we are so happy to had you here with us. Was a pleasure for us to have you here . Hope to see you back soon

5 out of 5
The best!! 100% recommended. The staff are really good specially Margarita from the buffet/restaurant. She is very nice!

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 24, 2019 by GM Team.

Dear Guest, We would like to thank you for taking the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday. We work hard to treat our guest’s will! We’ll make sure that Margarita gets the recognition she deserve. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Cordially,

4 out of 5
The food, the water games, the anmenities, and the attention

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by GM Team.

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate that you really enjoy our Water Park. We love to know that you had a fantastic time, and that we could exceed your expectations, especially with our service. Cordially,

4 out of 5
Excellent experience with my family, service, food, beverages everything was good. Bartender Fuego, vibeteam Victor excellent in fact customer service was pretty good. Recommended

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by Community Management

Dear guest, receive a warm regard from Grand Memories Splash Punta Cana. Thanks for stay with us. We work hard to make our guests happy and your comments are very important for us. Thank you for highlighting your excellent experience in our property, service, food, beverages and that everything was good. We are very pleased that we were able to exceed your expectations. Our staffs are our biggest asset as they are very professional and really hardworking people always striving to create amazing experiences for our very valued guests; it really makes us proud you mentioned our staff names we are going to make sure and share your positive comments with them. Give us the opportunity to welcome you back to our hotel and we assure you that you will enjoy superior services and facilities on your next visit.

5 out of 5
employee service, and show in social plaza and teather ciscus show. pool in the hotel and nature contac

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 3, 2019 by Community Management

Dear Guest, receive a warm regard from Grand Memories Splash Punta Cana. Thanks for stay with us. We would like to thank you for taking the time to write such a kind review about your stay. We work hard to make our guests happy and your comments are very important for us. Thank you for highlighting that you like the employees service, the show in social plaza, the circus show at the theater, pool in the hotel and nature contact. Give us the opportunity to welcome you back to our hotel and we assure you that you will enjoy superior services and facilities on your next visit.

About the Royalton Splash Punta Cana Resort & Spa - All Inclusive

Location Carr. Playa Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Buffet-style meals included
  • A la carte dining included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • All meals included
  • Minibar (all beverages included)
  • Scuba lessons included
  • Tennis lessons included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Royalton Splash Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton Splash Punta Cana Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a children's pool, and a health club are also featured at the business-friendly Royalton Splash Punta Cana Resort & Spa - All Inclusive. Free valet parking is available. This 4-star Punta Cana property is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (27.8 km / 17.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Royalton Splash Punta Cana Resort & Spa - All Inclusive offers 273 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Selections Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Mexicana Cantina - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

UNDER THE SEA - This restaurant specializes in international cuisine and serves dinner only. Open daily.

BELLA CUCINA - This fine-dining restaurant specializes in Italian cuisine. Open daily.

GRAZIE TRATTORIA - This family restaurant specializes in Italian cuisine and serves lunch only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Ecotours nearby
  • Sailing on site
  • Segway rental/tour nearby
  • Cave exploring/spelunking nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Bowling alley on site
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages on beach
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Royalton Splash Punta Cana Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 20 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 20 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Assured Vacations Protocol (Blue Diamond Resorts)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Hotel Names

  • Memories Punta Cana Splash
  • Memories Splash
  • Memories Splash All Inclusive
  • Memories Splash Punta Cana
  • Memories Splash Punta Cana All Inclusive
  • Punta Cana Memories
  • Punta Cana Memories Splash
  • Punta Cana Splash
  • Punta Cana Splash Memories
  • Splash Memories Punta Cana
  • Memories Splash Punta Cana All Inclusive Punta Cana
  • Memories Splash Punta Cana Punta Cana
  • Grand Memories Splash All Inclusive All-inclusive property
  • Grand Memories Splash Punta Cana All Inclusive
  • Memories Splash Punta Cana In
  • Royalton Splash Punta Cana All Inclusive
  • Grand Memories Splash Punta Cana All Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.