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4.8 out of 5

"Thought staff were were wonderful, very nice and willing to go the extra mile to provide service. " More

By a verified traveler on Sun 18 Sep 2022

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Hotel Description

5-star beachfront property with 5 outdoor pools

Beachside getaway

With a stay at this Uvero Alto property, you'll be within 6 miles (10 km) of Macao Beach and 20 miles (32 km) of Bavaro Beach. Juanillo Beach is 30.4 mi (49 km) away.

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free valet parking.

Premium Room, Garden View (2 Double)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$327* Per night/room Oct 6 - Oct 7

Premium Room, Garden View (1 King - Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Pool View (1 King - Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Garden View (2 Double - Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room, Pool View (2 Double - Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Viento Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only

Everyone (2) Couples (13) Family (2)
4 out of 5
Thought staff were were wonderful, very nice and willing to go the extra mile to provide service.

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 18, 2022 by Guest Service Manager

Thank you for choosing Live Aqua Punta Cana as destination for your most recent vacations.We are very glad that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to have you with us one more time on a near future. Best regards,

5 out of 5
The treated us like royalty! All the good was delicious and the place was so relaxing.

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 24, 2022 by Guest Service Manager

I'm very thankful for your response about our Live Aqua Beach Resort hotel. We are proud to know that your stay with us was pleasurable and you received the attention you deserve. Our guests are at the centre of everything we do and we will work tirelessly towards ensuring that we meet and exceed your expectations in your next stay with us. We thank you so much for your confidence, we look forward to being at your service now and in the future. Best regards

5 out of 5
The Property is very beautiful and looks better in person. The staff go out of the way to accommodate your needs. The only thing I would like to see is watersports stuff like a boogie board, kayak or snorkeling gear for the beach..

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 18, 2022 by Guest Service Manager

I'm very thankful for your response about our hotel. We are proud to know that your stay with us was pleasurable and you received the attention you deserve. Best regards

4 out of 5

Posted by on May 25, 2022

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5 out of 5
Beautiful property, very clean and well kept. Someone is always working to keep things clean!

Posted by on May 15, 2022

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Comment from Hotel Management

May 25, 2022 by Live Aqua Beach Resort Punta Cana

Comments like yours motivate us to continue providing the best quality every day. We will pass on your amazing comments to our staff, they will be very happy to know that your stay was wonderful. We wish to welcome you back to Live Aqua Punta Cana, we send you a warm greeting from your new home in the Dominican Republic.

5 out of 5
El mejor hotel al cual eh ido de muchos y el servicio excelente de primera

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 18, 2022 by Live Aqua Beach Resort Punta Cana

Hola, Reinaldo Muchas gracias por sus comentarios positivos sobre el excelente servicio brindado por nuestro personal, siempre será un verdadero placer hacer de sus vacaciones una experiencia inolvidable. Comentarios como el suyo nos motivan a seguir brindando la mejor calidad todos los días. Deseamos darle la bienvenida nuevamente a Live Aqua Punta Cana, le enviamos un cordial saludo desde su nuevo hogar en República Dominicana.

4 out of 5
Our main purpose of this trip was to celebrate my husband birthday and our anniversary. Here’s my breakdown of the pros and cons. Pros: property cleanliness, the hotel style, pool areas, beach area, rooms are nice and big, jetted tub in the balcony, food was amazing and generous portions at all restaurants. Property has spa, and shop. Staff is friendly and some of them go above and beyond to make you feel special, valued and comfortable. Kudos to: Francisco (entertainment team) , Gloria (waitress) and Daniel (server). TThe entertainment team has daily activities and nighttime show at the theater or the outdoor Cons: beware of some hotel staff trying to offer you a “breakfast tour” of the fuego/viento rooms. This is just a tactic to get you into a selling meeting to offer you a timeshare “vacation club” membership. When we arrived we were offered this without knowing the exact purpose. This absolutely changed the vibe of our trip and we feel pressured to buy something that based on online reviews it’s a total scam. We had high expectations for this property and they need to improve their check in process. Staff seemed lost of how to received a guest. Also at the pool area with the bar they need to make sure guests are attended at all times (we ordered drinks on 4 different times) and ended up going to the bar ourselves to get the drinks. Also the hotel staff allowed a guest to blast music on his personal portable speaker and that distributed the whole relaxing vibe.

Posted by on Mar 15, 2022

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Comment from Hotel Management

Mar 22, 2022 by Live Aqua Beach Punta Cana

dear guest, Receive a warm greeting form Live Aqua Punta Cana. On behalf of the entire Live Aqua Punta Cana team, we want to thank you for taking the time to share your comments about your experience during your stay with us. We sincerely appreciate the positive comments that drive us every day to provide our best service to our guests, instead comments with areas of opportunity to improve are very grateful since they help us to see our points of improvement to implement them and thus be able to provide the best quality of service in the customer service market, we are sorry that you have had to go through this type of situation and we assure you that your comments will be shared with our department heads to implement better procedures and improve every day. once again we appreciate the time you took to fill out our survey and we appreciate every comment you provide, we wish you a wonderful return home. Best regards.

5 out of 5
This up and coming resort is so beautiful. It is easy to get around and understand. Service is amazing. The pool so close to the beach gives you the perfect breeze and feel of being somewhere tropical. The consistency of drinks from bar to bar will need work, but if you want them to, they will remake your drink a 100 times. Staff is so helpful.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by Live Aqua Punta Cana

Dear guest, Receive a warm greeting form Live Aqua Punta Cana, On behalf of the entire Live Aqua Punta Cana team, we want to thank you for taking the time to share your comments about your experience during your stay with us. We are delighted to hear how you were captivated by our services and facilities. We really appreciate the fact that you have highlighted the important areas in which we have excelled. Rest assured that your wonderful compliments were shared with the team and this will surely motivate us to continue to provide a memorable stay for our valued guests. Once again, thank you for your comments and we hope to welcome you soon so that we can offer you our hospitality again. Best regards.

5 out of 5
The property was gorgeous! It was absolutely perfect

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Live Aqua Punta Cana

Dear guest, Receive a warm greeting form Live Aqua Punta Cana, we are super excited to welcome you at our gorgeous resort. On behalf of the entire Live Aqua Punta Cana team, we want to thank you for taking the time to share your comments about your experience during your stay with us. We are delighted to hear how you were captivated by our services and facilities. We really appreciate the fact that you have highlighted the important areas in which we have excelled. Rest assured that your wonderful compliments were shared with the team and this will surely motivate us to continue to provide a memorable stay for our valued guests. Once again, thank you for your comments and we hope to welcome you soon so that we can offer you our hospitality again. Best regards.

5 out of 5
This resort was one of the best resorts I’ve been to in Punta Cana in a long time (and I go to punta Cana every year) We even stayed an extra night, the staff was super friendly and super attentive. The daytime and nighttime entertainment could use some help. But the food, the staff, The rooms, and the facilities, and the pool were a 10 out of 10. Enough space to be private and/ or social if you like. The staff does not bother you at all for anything, it is truly an all adults resort unlike other all adults resorts, that I’ve been to in Punta Cana (where I’ve seen kids from neighboring resorts to sneak into the property) The Manager Damar was amazing, he accommodated us in any way he could and made our stay amazing. Karlenny, Umberto, and baby black were amazing as well. They made us feel super comfortable and were super attentive to anything we needed. The overall experience was great. You won’t regret staying here.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 8, 2021 by Live Aqua Punta Cana

Dear guest, Receive a warm greeting form Live Aqua Punta Cana, we are super excited to welcome you at our gorgeous resort. On behalf of the entire Live Aqua Punta Cana team, we want to thank you for taking the time to share your comments about your experience during your stay with us. We are delighted to hear how you were captivated by our services and facilities. We really appreciate the fact that you have highlighted the important areas in which we have excelled, our customer services and food. Rest assured that your wonderful compliments were shared with the team and this will surely motivate us to continue to provide a memorable stay for our valued guests. Once again, thank you for your comments and we hope to welcome you soon so that we can offer you our hospitality again. Best regards.

About the Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only

Location Uvero Alto, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness center, a steam room, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 347 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only offers 347 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Fan
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Liberi - This buffet restaurant specializes in international cuisine and serves breakfast only.

Miraflores - This beachfront seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Sospiro - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Chez Rose - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

ATL - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Live Aqua Beach Resort Punta Cana - All Inclusive - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Infiniti Punta Cana Hotel
  • Hotel Infiniti Punta Cana Punta Cana
  • Punta Cana Infiniti Punta Cana Hotel
  • Hotel Infiniti Punta Cana
  • Infiniti Punta Cana Punta Cana
  • Infiniti Hotel
  • Infiniti
  • Infiniti Punta Cana
  • Live Aqua Beach Resort Punta Cana
  • Live Aqua Beach Resort Punta Cana All Inclusive Adults Only

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.