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"The hotel has everything included which is awesome perfect. All foods,beverage,alcoholic beverage all included. Maid cleans n restocks room everyday. ... " More

By a verified traveler on Wed 25 Jul 2018

Hotel Description

3.5-star beach property near Arena Gorda Beach

In Punta Cana

You'll find Arena Gorda Beach and Hard Rock Golf Club at Cana Bay within 3 miles (5 km) of this Punta Cana property. Iberostar Golf Course and Cortecito Beach are also within 6 miles (10 km).

All-inclusive

This smoke-free property features free water park access, a casino, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.

IPod docks, WiFi

Offering conveniences like refrigerators and coffee/tea makers, the 798 guestrooms also have WiFi and free minibar items. IPod docks, LCD TVs, and room service are also available.

Double Room - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170* Per night/room Jan 19 - Jan 20

Double Room - 4 Adults

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Sea View - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Rooms - 3 Adults

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room Oceanfront - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Occidental Caribe - All Inclusive ratings based on 140 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Occidental Caribe - All Inclusive

Everyone (59) Couples (10) Family (16)
4 out of 5
The views were spectacular; the room suited my needs, however would have liked shampoo included in bathroom. It was hard since there was no pharmacy onsite.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 16, 2020 by Alvaro Fontenla

Dear Customer We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us. You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Alvaro Fontenla

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

3 out of 5
This property needs to be remodeled, the bathrooms of the rooms were not cleaned nor up to date, after asking multiple days to get a better room the only response I got was that they were full and couldn’t switch me. We got a total of like 6 6 rooms and all of the rooms were the same. For the price I payed Was expecting a room with better quality. The food from the buffet was also bad and you had to wait in a long line to get the better things that they were cooking. The food from the restaurants were better but you had to make a reservation for those. The only positive thing I’ve experienced was the beach. It has a beautiful, big beach. They are very clean around the property, because you don’t see cups all over the floor or dirty ness. I just wish they would carry that service to the rooms.

Posted by , from Tampa on Jan 8, 2020

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Comment from Hotel Management

Jan 9, 2020 by Alvaro Fontenla

Dear Customer We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us. You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

4 out of 5
Staff was friendly and very accommodating. The rooms need updating, but clean. Hotel charges $45 per week for WIFI (per device, no sharing) and you are allowed only one beach towel (per person, per day). The beach and pool areas are excellent. We were a party of 11 people and were able to make reservations in the restaurants without any issue. Would definitely go again.

Posted by , from Gardner, MA on Dec 29, 2019

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Comment from Hotel Management

Jan 3, 2020 by Alvaro Fontenla

Dear Customer We always find it pleasant to know that our guests have returned home with great memories of their stay and we are very grateful for the time and effort they have dedicated to sharing their personal experience at the Occidental Caribe hotel with us. Thank you for your compliments to our team, they work very hard every day to make sure our customers feel well cared for at all times. We will convey your comments and we are sure that you will be delighted to know that your efforts have been appreciated. In Occidental Caribe we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us, you can Be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon. Director Occidental Caribe

5 out of 5
4th visit! We arrived on December 19th and were greeted and treated like royalty! All of the staff here go so far above and beyond to make our vacation feel like home but a lot more relaxing and incredibly fun! The Animacion team work from morning til night seemingly tireless just to make sure our whole family is smiling and laughing. Jairol, mr. Russo, Jonathon, Raisina, and their supervisors Julio and Roberto are wonderful people whom we will not forget! The food in the Hacienda and Tokyo was very good as well as the Alcazar buffet. Everything has been plentiful and clean! Much appreciation goes to Olben De la Cruz, Freudy Marte, and Juan Moronta for filling each drink with a huge smile and a “salute” . I hope the changes made will be reversed so everyone can once again enjoy a cold drink without a lot of hassle. I look forward to returning to the Occidental Caribe soon

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 3, 2020 by Alvaro Fontenla

Dear Customer First of all, we would like to thank you for choosing our hotel and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read it. We appreciate your kind words about our animation team. They work tirelessly every day to entertain our guests during their stay with us, we make sure to convey their compliments and we are sure they will be delighted to know that their efforts have been appreciated. We are also proud to know that he was able to enjoy the result of our bar team's effort to satisfy the wishes of our guests, offering them the most delicious drinks and I pledge to congratulate all of them on their behalf for the contribution to their well-being during their Stay at our hotel. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

4 out of 5

Posted by on Dec 20, 2019

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Comment from Hotel Management

Dec 21, 2019 by Alvaro Fontenla

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

2 out of 5
Loved the pools, beach and Tokyo restaurant. Didn’t like the service, food and cleanliness.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 18, 2019 by Marcos Castillo

Dear Customer Thank you very much for the courtesy of your time to rate Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe

4 out of 5
To many locals visiting the inn there where very rowdy, one day pass is not good . We were left without food in the morning .. because the Dominican citizen would fill they plate .. & leave tourist with no food . They where not refilling the food for the other guess that paid full price ..

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by Marcos Castillo

Dear Customer We sincerely appreciate the time you spent sharing your opinion after your visit to our hotel. The opinions of our customers are of the utmost importance to ensure compliance with our service standards at all times. Please accept our sincerest apologies for the incidents you experienced during your stay. Once again, we really appreciate the time you spent informing us about the inconveniences you experienced during your stay, and we sincerely hope that you give us a new opportunity to show you our true level of hospitality and interest in serving you properly in the future. Director Occidental Caribe

5 out of 5
The people were respectful and polite. The food was excellent. The place was clean. The rooms was spacious with a beautiful view. I will go back next year.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Marcos Castillo

Dear Guest Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Director Occidental Caribe

5 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Marcos Castillo

Dear Guest Thanks for the Review. Director Occidental Caribe

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes not included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Tennis lessons included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Occidental Caribe - All Inclusive, you'll find a complimentary water park, a marina, and 2 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. Free self parking is available. This 3.5-star Punta Cana property is smoke free.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (28.2 km / 17.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Segway rental/tour nearby
  • Fitness classes on site
  • Basketball on site
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Skydiving nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to During Spring Break, check-in could be at the Theatre.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to During Spring Break, check-in could be at the Theatre.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Barcelo
  • All Inclusive Barcelo Punta Cana
  • All Inclusive Punta Cana Barcelo
  • Barcelo All Inclusive
  • Barcelo All Inclusive Punta Cana
  • Barcelo Punta Cana
  • Occidental Caribe All Inclusive All-inclusive property
  • Punta Cana All Inclusive Barcelo
  • Punta Cana Barcelo
  • Punta Cana Barcelo All Inclusive
  • Barcelo Dominican Punta Cana
  • Barcelo Premium Punta Cana
  • Barcelo Punta Cana Hotel Punta Cana
  • Barcelo Punta Cana Resort
  • Breezes Punta Cana
  • Occintal Caribe Inclusive inc
  • Barceló Punta Cana
  • Occidental Caribe All Inclusive Punta Cana
  • Barcelo Bavaro Punta Cana
  • Bavaro Beach Resort
  • Barcelo Bavaro Beach Punta Cana
  • Bavaro Beach Hotel
  • Barceló All Inclusive
  • Occidental Caribe All Inclusive
  • Occidental Caribe Punta Cana
  • Occidental Caribe
  • Occidental Caribe - All Inclusive Punta Cana
  • Occidental Caribe - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.