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"Excelent service, amazing restaurant and drinks, and at lot of fun with the excursions " More

By a verified traveler on Thu 21 Apr 2022

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Hotel Description

3.5-star beachfront property near Arena Gorda Beach

On the beach

You'll find Cana Bay Golf Club and Arena Gorda Beach within 2 miles (3 km) of this Punta Cana property. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a casino, and a full-service spa. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free self parking.

Heated floors, free WiFi

Boasting heated floors, the 798 guestrooms also offer free WiFi and free minibar items. Other amenities include iPod docks, LCD TVs, and refrigerators.

Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Jun 5 - Jun 6

Premium Suite (Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 4 Max

Occidental Caribe - All Inclusive ratings based on 60 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Occidental Caribe - All Inclusive

Everyone (14) Couples (15) Family (24)
1 out of 5
If you like resorts that don't provide wash clothes this is the resort for you! Not.only.do they not provide wash clothes, but the sheets felt like paper, and the towels are in minimal supply. The check in process took an hour, there was no welcome. The front desk, and guest service staff were very rude an, unhelpful. When we finally got to our room the AC did not work, nor did any of the electronics including the safe worked. The room.was also very musty and smelled.really bad. To top it off the bathroom ceiling keeled and we were on the top floor.and there was no rain in sight. Do we finally got a room switch, and they didn't offer a bellhop to help transfer our bags to the new room. There were no maps, or list of anything in the hotel, there was no WiFi code anywhere in the room had to call guest services three times to get the code. The layout of the hotel was too spaced out, so it was a really far walk to our room each time we wanted to go anywhere in the hotel. The pools are nice and well kept, but keep an eye out for your towel because they charge $25 for missing towels. All in all the area was beautiful, the food was bad as well, but I'll never stay at this hotel again.

Posted by , from Alexandria on May 4, 2022

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5 out of 5
Excelent service, amazing restaurant and drinks, and at lot of fun with the excursions

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by Alvaro Fontenla

Dear Aurelio, Thank you for your outstanding review. At Hotel Occidental Caribe we pride ourselves on delivering the most memorable of experiences to all of our guests, and we are so glad we achieved this during your visit. We were delighted to read that you enjoyed everything about your stay, including our newly refurbished spa facilities. Indeed we are blessed with our enviable Beach, We will make sure you kind comments regarding the exceptional service are shared with the staff We look forward to welcoming you back to Hotel Occidental Caribe sometime very soon. Kind regards, Alvaro Fontenla. Hotel Manager. Hotel Occidental Caribe

5 out of 5
Best part is the beach. It's always clean, no algae, lots and lots of palms creating the best shade with plenty of available sunbeds to use. Note that there can be waves, depending on the wind. If you like waves, you will love the beach. When you walk 10-15minutes on the left, you will get to wild beach, just good to check out since rarely anybody walks there, but it does have algae, coconut fallen and other similar stuff. Hotel has all you need if you are not a picky person. Lots of food options for each meal, and in restaurants. Drinks available at various bars thru ought the day. Cocktails are not as good as in the bar, but that is expected imo. 2 pools, one more chill, other more party like. Also we saw one more suited for children. Other amenities are cool, like rock climbing wall, trapes(yes, like in gymnastics trapes), tennis court ect. You can take a kayak for a ride for free and also little sailing boat if you know how to work it. Other stuff is paid extra like scuba diving, snorkeling and banana rides. One thing that can be done better by hotel is providing better general information where is what during check in. We went to customer help desk and had to ask for things ourselves, not much info offered by them initially, It would be a shame to miss something just because you were not informed or did not read all the review.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 15, 2022 by Alvaro Fontenla

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Occidental Caribe. Warm regards, Álvaro Fontenla General Manager Occidental Caribe

2 out of 5
The views and the environment was amazing but the hotel staff services were not very friendly. Could use more interpersonal approaches instead of trying to sell everything and bad attitudes.

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 17, 2022 by Alvaro Fontenla

Dear Customer We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We hope to welcome you again very soon. Director Occidental Caribe

2 out of 5
Very disappointed. Staff were terribly slow at all of the services including the bars. Very few were fluent in English. There was no swim up bar and a few restaurants were permanently closed. It was hard to get a clean beach towel. We loved this place and have been here multiple times but this was the worst. I believe this is due to covid and the lack if workers or skilled workers that take pride in their job. Not sure I will return.

Posted by , from Savage on Jan 25, 2022

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Comment from Hotel Management

Jan 26, 2022 by Alvaro Fontenla

Dear Customer We sincerely appreciate the time you took to share your opinion after your visit to our hotel. The opinions of our clients are of utmost importance to ensure compliance with our service standards at all times. Please accept our sincerest apologies for any inconvenience you experienced during your stay. We are very disappointed to read your comments about the service you received during your stay at our hotel, especially as your comments do not reflect the usual standard of service that we strive to ensure for our guests. However, you can be sure that your opinion will be shared with our heads of departments to inform them about it and act accordingly. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We hope to welcome you again very soon. Director Occidental Caribe

3 out of 5

Posted by on Jan 25, 2022

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1 out of 5
The place is falling apart, and smells of MOLD - very unhealthy. The first day we didn't even have any bath towels. They moved us to other rooms that were as bad as the first ones. The shower didn't work, the toilet didn't flush, and there's visible mold on the wall. The staff cannot speak a word of English, making it impossible to communicate our needs. I would NEVER recommend this resort to anyone!!!

Posted by on Jan 17, 2022

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Comment from Hotel Management

Jan 17, 2022 by Alvaro Fontenla

Dear Customer We sincerely appreciate the time you took to share your opinion after your visit to our hotel. The opinions of our customers are of utmost importance to ensure compliance with our service standards at all times. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We hope to welcome you again very soon. Director Occidental Caribe

5 out of 5
Excellent place to stay everything is aol available

Posted by on Jan 12, 2022

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Comment from Hotel Management

Jan 14, 2022 by Alvaro Fontenla

Dear Guest Thank you very much for the courtesy of your time to rate Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe

1 out of 5

Posted by on Nov 30, 2021

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Comment from Hotel Management

Nov 30, 2021 by Alvaro Fontenla

Dear Guest Thank you very much for the courtesy of your time to rate Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe

2 out of 5
Nice property, very clean. Check in took about one hour and 20 mins and we were third in line. However, they provided drinks to everyone in line which helped because it was very hot. Other than the bad check in experience the property is very nice.

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 26, 2021 by Alvaro Fontenla

Dear Customer We would like to express our appreciation for the comments you have made about your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and to ensure that all of our guests return home with fond memories of their vacation. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have taken to share your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals and snacks included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Snorkeling excursions
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Taxes not included
  • Snorkeling excursions included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • Scuba lessons included
  • Tennis lessons included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Segway rental/tour nearby
  • Basketball on site
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Skydiving nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Spa Caribe has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to During spring break, check-in may be at the theatre If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to During spring break, check-in may be at the theatre
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Barcelo
  • All Inclusive Barcelo Punta Cana
  • All Inclusive Punta Cana Barcelo
  • Barcelo All Inclusive
  • Barcelo All Inclusive Punta Cana
  • Barcelo Punta Cana
  • Occidental Caribe All Inclusive All-inclusive property
  • Punta Cana All Inclusive Barcelo
  • Punta Cana Barcelo
  • Punta Cana Barcelo All Inclusive
  • Barcelo Dominican Punta Cana
  • Barcelo Premium Punta Cana
  • Barcelo Punta Cana Hotel Punta Cana
  • Barcelo Punta Cana Resort
  • Breezes Punta Cana
  • Occintal Caribe Inclusive inc
  • Barceló Punta Cana
  • Occidental Caribe All Inclusive Punta Cana
  • Barcelo Bavaro Punta Cana
  • Bavaro Beach Resort
  • Barcelo Bavaro Beach Punta Cana
  • Bavaro Beach Hotel
  • Barceló All Inclusive
  • Occidental Caribe All Inclusive
  • Occidental Caribe Punta Cana
  • Occidental Caribe
  • Occidental Caribe - All Inclusive Punta Cana
  • Occidental Caribe - All Inclusive All-inclusive property

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.