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4.8 out of 5

"Rooms are nice, staff is excellent, and food is much better than any all-inclusive I’ve ever stayed at. Spa was gorgeous and the pool and beach are ve ... " More

By a verified traveler on Tue 12 Mar 2019

Hotel Description

5-star beachfront property near Macao Beach

On the beach

With a stay at this Uvero Alto property, you'll be within 6 miles (10 km) of Macao Beach and 12 miles (20 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are also within 12 miles (20 km).

All-inclusive

A full-service spa, 7 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach scuba diving, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and playground.

Free WiFi, flat-screen TVs

The 252 guestrooms feature thoughtful touches like free minibar items and bathrobes, while sitting areas and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and balconies or patios.

Luxury Suite (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Honeymoon Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

Premium Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

Sensatori Punta Cana, Gourmet All Inclusive by Karisma ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sensatori Punta Cana, Gourmet All Inclusive by Karisma

Everyone (3) Family (1)
4 out of 5
Rooms are nice, staff is excellent, and food is much better than any all-inclusive I’ve ever stayed at. Spa was gorgeous and the pool and beach are very well maintained. My one complaint is the concierge process needs to be improved significantly. Getting dinner reservations is a pain and it seems nothing is ever available, even 2 days in advance. I was only staying for 4 nights and I wanted to make sure to try all the restaurants so I started calling the hotel from home several days before my trip to arrange reservations but was told their policy is you can only make a reservation 2 days in advance for a given restaurant and I would have to call back each day (long distance call) at 9:00 am to get the slot I wanted. For example for a Friday night reservation I had to call Wednesday morning, for Saturday night reservation I had to call again Thursday morning etc etc. Finally when I arrived, I tried to make reservations at the K/23 restaurant I was told the concierge can’t make those reservations and that K23 has its own separate reservation desk at the lobby and they’re only there from 4-5pm. So I went there at 4pm sharp on Saturday to attempt to get Monday night reservations and was told they were booked solid. You get the picture. Sensatori- if you’re listening, PLEASE just let upcoming guests make dinner reservations in advance of their trip through your mobile app. You already have the technology. Life would be so much easier and my 4 star review would have become a 5.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 17, 2019 by Sensatori team

Dear Anonymous, Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely,

5 out of 5
This trip was my first time to the Dominican Republic it was for my birthday and me and my sister really enjoyed this 5 star hotel service. The first day we were greeted with champagne and the manger Drago took excellent care of us he was there every step of the way to make sure we were taken care of. The room was immaculate room service was awesome about getting whatever we needed. They decorated the room for us on my birthday and their was champagne and suprise special cake and singing for me at dinner. Loved the sugarcane the Italian place and wok wok. Will defined be heading back there soon. The beach is beautiful and the food was awesome!

Posted by , from usa on Jun 28, 2018

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Comment from Hotel Management

Jul 3, 2018 by Sensatori team.

Dear Jameela, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Sincerely,

5 out of 5

Nice hotel and excellent staff!

The food was excellent, the beach was perfect, the hotel is 35 minutes from airport, taxi was too much! This hotel is very clean and laid back. I can't say enough about the staff. All the staff at bars were excellent, especially the Shaken Bar. Thanks Carlos, Johana, Keimely, Maicol. Oh, also can't forget Olivia, awesome voice!

Posted by , from Jacksonville, FL on Mar 1, 2018

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Comment from Hotel Management

Mar 4, 2018 by Sensatori Resort Punta Cana´s team.

Hi Kenny, thanks for the review! Thank you very much for taking the time to provide us with your honest feedback concerning your most recent stay with us. It is always great to know regarding the good time our so valued guests are having while with us. It is very great for our team to learn, how fantastic your holidays were, since this really encourage us to keep doing and providing a great service for our guests. We are already prepared to welcome you back to our beautiful resort!! Sincerely yours,

5 out of 5

First Impression

I recently stayed at the Sensatori Resort. I enjoyed my stay from the time I arrived until the time I left. Through no request of my own, my room was upgraded. The staff was extremely attentive and the rooms exceeded my expectations.

Posted by , from Little Rock on Feb 26, 2018

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Comment from Hotel Management

Mar 1, 2018 by Sensatori team.

Hi Curtis, thanks for the review! Thank you very much for taking the time to provide us with your honest feedback concerning your most recent stay with us. It is always great to know regarding the good time our so valued guests are having while with us. It is very great for our team to learn, how fantastic your holidays were, since this really encourage us to keep doing and providing a great service for our guests. We are already prepared to welcome you back to our beautiful resort!! Sincerely yours,

About the Sensatori Punta Cana, Gourmet All Inclusive by Karisma

Location Carretera Uvero Alto, Parcela No. 214, Punta Cana, La Altagarcia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Sensatori Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sensatori Punta Cana, Gourmet All Inclusive by Karisma you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, an outdoor tennis court, and a health club. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 252 guestrooms or units
  • 7 dining venues
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Sensatori Punta Cana, Gourmet All Inclusive by Karisma offers 252 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Separate bedroom
  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception daily.

Sensatori Punta Cana, Gourmet All Inclusive by Karisma has 7 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

Vassa Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0.0 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Sensatori Gourmet All Inclusive All-inclusive property
  • Sensatori Punta Cana Gourmet All Inclusive
  • Sensatori Gourmet All Inclusive
  • Sensatori Punta Cana Gourmet Hotel
  • Sensatori Gourmet Hotel
  • Sensatori Gourmet
  • Hotel Sensatori Punta Cana, Gourmet Punta Cana
  • Hotel Sensatori Punta Cana, Gourmet
  • Sensatori Punta Cana, Gourmet Punta Cana
  • Sensatori Punta Cana Gourmet
  • Sensatori Punta Cana Gourmet All Inclusive
  • Sensatori Punta Cana Gourmet
  • Sensatori Punta Cana Gourmet All Inclusive Karisma Hotel
  • Sensatori Gourmet All Inclusive Karisma Hotel
  • Sensatori Punta Cana Gourmet All Inclusive Karisma
  • Sensatori Gourmet All Inclusive Karisma
  • Hotel Sensatori Punta Cana, Gourmet All Inclusive by Karisma
  • Sensatori Punta Cana Gourmet All Inclusive
  • Sensatori Punta Cana Gourmet

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.