"Awesome place at Villa del Palmar. Staff is super courteous and go above and beyond with all your needs! " More
Beachside getaway
You'll find Punta Sam Ferry Terminal and Punta Sam Beach within a 15-minute walk of this Punta Sam resort. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
Luxury amenities
A full-service spa, 6 restaurants, and 5 outdoor pools are all featured at this smoke-free resort. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Mar 6, 2024 by Villa del Palmar Cancun
Dear Cary,Thank you for taking the time to share your review of your recent stay with us. I am delighted youenjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back!Warm regards,Eduardo AlcaldeGeneral ManagerVilla del Palmar Cancun
Feb 21, 2024 by Villa del Palmar Cancun
Dear Kelton,I appreciate the time you took to share your experience with us.I am very sorry to learn that your recent visit didn’t go as expected.I have shared your experience with my executive team and be sure we will work on fine tuning the operations especially our restaurant reservation system.Thank you again for writing. Kind regards,Eduardo AlcaldeGeneral ManagerVilla del Palmar Cancun
Jun 13, 2023 by Villa del Palmar Cancun
Thank you for your score. Best Regards!
Jun 2, 2023 by Villa del Palmar Cancun
Thank you for your comments
All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Water activities
Entertainment
Not included
Some rates at Elite Vacation Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Elite Vacation Club you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking and valet parking are free. This 4.5-star Punta Sam resort is smoke free.
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Elite Vacation Club offers 415 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Elite Vacation Club offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.