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Hotel Citadelle

3.0 star property
3-star hotel near Laval University

Choose dates to view prices

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Front of property
Dining
Reception
Deluxe Apartment (8 people) | Deep soaking bathtub
Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Popular LocationLaval University5 min drive
  • Popular LocationLes Galeries de la Capitale6 min drive
  • Popular LocationVidéotron Centre9 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)9 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

9/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.3/10 Good
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8/10 Very Good
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

9.1/10 Wonderful
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.7/10 Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.3/10 Good
  • Sleeps 3
  • 1 King Bed

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$78 total
includes taxes & fees
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About the neighborhood

Québec City

Les Rivières stay.Your stay at this Les Rivières hotel places you within 3 miles (5 km) of Carie Factory Amusement Center and Recreofun Amusement Centre. Laval University and Aquarium of Quebec are also within 6 miles (10 km).

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • Chez Victor - 6 min walk
  • Restaurant Tomas Tam - 10 min walk
  • Traiteur le Truffé Pâtisserie Inc - 4 min drive
  • McDonald's - 11 min walk
  • Tim Hortons - 4 min drive

About this property

Hotel Citadelle

3-star hotel near Laval University
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number 2024-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

How close is Hotel Citadelle to the airport?

Hotel Citadelle is 3.4 mi (10-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Citadelle?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Jun 13, 2024 start from $58.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Citadelle have an airport shuttle?

Airport shuttle services are not available at Hotel Citadelle.

Does Hotel Citadelle offer free breakfast?

Hotel Citadelle does not offer free breakfast.

Is there a casino at Hotel Citadelle?

No, there is no casino at this hotel.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Hotel Citadelle?

This hotel offers free self parking and extended parking.

Does Hotel Citadelle have a pool?

Hotel Citadelle does not have a pool.

Does Hotel Citadelle have a spa?

There are no spa services available at this hotel.

How close is Hotel Citadelle to downtown Québec City?

Hotel Citadelle is 5.6 mi away from Québec City.

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 847 reviews" "
Rating 8 - Good. 333 out of 847 reviews" "
Rating 6 - Okay. 165 out of 847 reviews" "
Rating 4 - Poor. 57 out of 847 reviews" "
Rating 2 - Terrible. 43 out of 847 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality/price
Aging a bit, but well maintain
Stayed 1 night in Feb 2024

10/10 Excellent

Retchel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 1 night in Feb 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jean jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 2 nights in Jan 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Huu Phuoc

Liked: Staff & service
The blankets has the smell really bad and dirty.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Shipra, Kirkland

Traveled with family and small children
It’s more a typical motel than a hotel. I was slightly disappointed when I arrived. During my stay, there were people running and banging the doors heavily around 2 am I was not impressed. The walls had leakage, the place definitely needs renovations. But I only stayed in to sleep which was all I needed.
Stayed 2 nights in Dec 2023

6/10 Okay

Leticia

Traveled with family and small children
Disliked: Staff & service
The staff weren't well prepared, they have just coffee in the morning, and no room service or kitchen.
Stayed 2 nights in Dec 2023