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"Had a wonderful stay at the hotel Le Concorde before boarding the Princess cruise. The hotel staff was very friendly and provided excellent service.
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By a verified traveler on Thu 02 Nov 2017
Hotel Description
3-star hotel near Quebec City Town Hall
Heart of Quebec
Within a 10-minute walk of this Centre-Ville hotel, you'll find Battlefields Park and Parliament Building. Also, Quebec City Convention Center is within half a mile (1 km) and Quebec City Town Hall is within 2 miles (3 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the health club, bar/lounge, and limo/town car service.
Free WiFi, comfy beds
The 406 guestrooms feature comforts like pillowtop beds and Frette Italian sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and free local calls.
Hôtel Le Concorde Québec ratings based on 39 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hôtel Le Concorde Québec
Everyone (15)Couples (1)
5 out of 5
I loved the pool and the two hot tubs. Both restaurants on the property were reasonably priced and amazing!
Posted by T, from USA on Dec 5, 2019
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Comment from Hotel Management
Dec 7, 2019
by Valérie
Thank you very much for your comments. We are very happy to know that you enjoyed your stay with us. Best regards,
3 out of 5
Great location, excellent staff.
The rooms are very outdated and old, we got upgraded to a suite (very spacious room with a very nice view) but the room is in need of a lots of love, wish they invest in renovations, the hotel has the potential and they have an incredible staff.
Posted by a verified traveler on Aug 24, 2019
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Comment from Hotel Management
Aug 24, 2019
by Rachel J.
Thanks for your feedback, we appreciate your comments. We're sorry that your stay wasn't what you expected for. We'll work on the issues. Do not hesitate to contact the front desk at any time
2 out of 5
The hotel needs to close and do a major renovation. Room was a dump, mattress was soft, most likely very old. Crusty stains on the sofa, paint chips all over on the desk, no clock on the nightstand, 2 extension cords to connect to the outlet that did not work, desk lamp not working properly, soap in the bathroom the size of a candy ... And those “wood” floors! Really tacky. Overall experience was not good considering past stays there were good experiences.
Service was extremely slow at Ciel restaurant ( more than 1 hour to get first course after we ordered)
Posted by a verified traveler on Jun 22, 2019
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Comment from Hotel Management
Jun 25, 2019
by Charlotte
We sincerly apologize that your stay wasn't as good as you expected. We will address this commentaries directly to the designated department. Best regards,
4 out of 5
Suite was odd- both beds in one room so no privacy. Bathroom within bedroom also no privacy. Needed more coffee cups and glasses for group 4- room only had two.
Posted by a verified traveler on Jan 21, 2019
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Comment from Hotel Management
Jan 26, 2019
by R. Jean
Thanks for your comments, we appreciate your feedback.
5 out of 5
An outstanding value for the price with unbeatable views!
Posted by FNicholas, from Washington, us on Jan 13, 2019
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Comment from Hotel Management
Jan 18, 2019
by R. Jean
Thanks for your feedback.
5 out of 5
Nice hotel close to town and park
Pros:Excellent service, location and Ciel revolving restaurant.
Location:Walking distance to part and town.
Had a wonderful stay at the hotel Le Concorde before boarding the Princess cruise. The hotel staff was very friendly and provided excellent service. We enjoyed the fantastic view of Quebec city while having our delicious lunch at the revolving Ciel restaurant on the top floor.
Posted by a verified traveler on Nov 2, 2017
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Comment from Hotel Management
Nov 11, 2017
by CLEVESQUE
Bonjour,
We would like to thank you for your rating and comments about the hotel. We are extremely happy to see that your stay was up to your expectations. We hope to see you soon again!
2 out of 5
Convenient, but disappointing
Pros:Convenience to the Old City and on-site parking
Cons:The parking elevator, AC/heating units in the room, fitness center equipment and appearance, and an overall general cleaning/upgrading to the facility
Location:Very close walking to the Old City, lots of restaurants, parks, downtown, etc.
This hotel was very close to the Old City with on site parking and had good reviews, so we decided to stay there. The staff was great and very friendly, but the overall amenities and lodging were disappointing. The first thing we noticed was on the elevator from the parking garage to the lobby - there was an odd smell and the floor was dirty. We were upgraded to a room overlooking the Old City (which was nice), but the room was a little outdated, not very clean and the AC/heating unit was old and very dirty (so dirty that we didn't turn it on even though the room was chilly). The room was decent and the beds comfortable, but there were a lot of signs of aging (AC unit, dust under the beds, rust/mildew in the bathrooms on the edges of the floor and tub, etc.). I also tried to use the fitness center, but there were only 4 weights of dumbbells and a few machines with rust on the metal equipment since it was in the same area as the pool. It didn't make the fitness area appealing and reflected on the overall view of the hotel. We got a great rate and it was a very convenient location, but I would not stay there again.
Posted by Adam, from South Carolina on Oct 27, 2017
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Comment from Hotel Management
Nov 11, 2017
by CLEVESQUE
Bonjour Adam,
Thank you for all your comments. We are sincerely sorry that your stay was not up to your expectations. Be sure that a follow up will be made with the concerned department about the situations you described. Once again thank you!
2 out of 5
Needs a lot more remodeling
We picked this hotel since description said 'newly remodeled'. That was only partially true. The floor was a newer replacement with wood laminate. The bed looked nice but was uncomfortable. The rest of the furniture was mismatched, like it came from a hotel yard sale. Everything seemed dirty, but we soon realized it was stained but probably clean. We had to keep the curtains open the entire trip, since the few lamps in the room did not provide any light. Also bought souvenir flashlights to supplement. Overall it was clean enough but we would never stay there again.
Posted by disappointed, from Hbg PA on Jul 6, 2017
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4 out of 5
Check out the view!
Pros:We were on the 14th floor and the view was amazing! The rooms were also a nice size.
Cons:The bathroom shower tiles showed a little mold, the lighting in the bathroom was too dim.
Location: Walkable to Old Quebec, which has the most amazing unique shops and wonderful places to eat, unique creperies,the citedal and the beautiful promenade
This hotel was a little dated but nice. The location is fantastic, right on the beginning of
what we called "restaurant row" where there is outdoor seating and events going on.
It is walkable to all of old Quebec.
Posted by Sheila, from Exton Pa on Jul 1, 2017
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5 out of 5
Great location and better pricing than others.
Location:Very close of Old Quebec and across the street from the Plains of Abraham. Close to Parliament.
We had a very nice room with a great view. The staff was very cordial and accommodating since we speak little French. It is only a 10 minutes walk to the walled portion of the city. We had a very good experience. The rooftop restaurant was too much for us but the cafe in the lobby was great.
Posted by vjlj, from Greensburg, PA on Oct 10, 2016
As a guest of Hôtel Le Concorde Québec, you'll find 2 spa tubs, an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 23250 square feet (2160 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Le Concorde Québec. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Quebec hotel is smoke free.
Train station: Quebec Palace Station (2.8 km / 1.8 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hôtel Le Concorde Québec offers 406 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
LCD television
Cable channels
Refrigerator
Coffee maker
Frette Italian linens
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Le Ciel - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
JaJa La Pizz - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nearby Activities
2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sledding nearby
Snowboarding nearby
Snow tubing nearby
Ski lessons available nearby
Snowmobiling nearby
Ski equipment rental shops nearby
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Spa Services
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 5 AM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.
Debit cards not accepted
Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
Self parking fee: CAD 25 per night
Valet parking fee: CAD 28 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hôtel Le Concorde
Hôtel Le Concorde Québec
Hotel Le Concorde Quebec Quebec City
Le Concorde
Le Concorde Québec
Loews Quebec City
Quebec City Loews
Hôtel Concorde Québec
Hôtel Concorde
Concorde Québec
Hôtel Le Concorde Québec Hotel
Hôtel Le Concorde Québec Quebec
Hôtel Le Concorde Québec Hotel Quebec
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
