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Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Hotel near Skyline Queenstown in Queenstown

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Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
View from room
Exterior
Standard Room, 2 Queen Beds, Balcony, Mountain View | Minibar, in-room safe, desk, laptop workspace
Restaurant
Reviews
8.8

Excellent

Explore the area

Map
93 Beach Street, Queenstown, Otago, 9300
  • Popular LocationKiwi and Birdlife Park8 min walk
  • Popular LocationSkyline Queenstown10 min walk
  • Popular LocationQueenstown Gardens13 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

7.7/10 Good
  • 356 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

9.1/10 Wonderful
  • 356 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

8.9/10 Excellent
  • 356 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

View from room

Standard Room, 2 Queen Beds, Balcony, Mountain View

9.4/10 Exceptional
  • 356 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Lake View

  • 667 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.3/10 Wonderful
  • 356 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.3/10 Wonderful
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

View from room

Standard Room, 1 King Bed, Balcony

8.9/10 Excellent
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

View from room

Standard Room, 1 King Bed, Balcony, Mountain View

  • 356 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Queenstown Lakeside
Hot Tub
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is $116
per night
$133 total
includes taxes & fees
Jun 6 - Jun 7
Novotel Queenstown Lakeside

About the neighborhood

Queenstown

Heart of Queenstown.With a stay at this Queenstown City Centre hotel, you'll be steps from SKYCITY Wharf Casino and Steamer Wharf. Creative Queenstown Arts & Crafts Market and Steamer Wharf are also within half a mile (1 km).

What's nearby

  • Skycity Queenstown Casino - 4 min walk
  • Kiwi and Birdlife Park - 8 min walk
  • Skyline Queenstown - 10 min walk
  • Queenstown Gardens - 13 min walk
  • Bob's Peak - 12 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • Fergburger - 3 min walk
  • Pub on Wharf - 1 min walk
  • Patagonia Chocolates - 3 min walk
  • Little Blackwood - 1 min walk
  • Smiths Craft Beer House - 3 min walk

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

Hotel near Skyline Queenstown in Queenstown
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi is free in public spaces. A fitness center, multilingual staff, and ski storage are also featured at the business-friendly Crowne Plaza Hotel Queenstown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Queenstown hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Queenstown, an IHG Hotel offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transportation

  • Ski shuttle nearby
  • Valet parking on site (NZD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: NZD 38 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Optional ski privileges
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 20 for children
  • Fee for wired internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

We should mention

  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

How close is Crowne Plaza Hotel Queenstown, an IHG Hotel to the airport?

Crowne Plaza Hotel Queenstown, an IHG Hotel is 5.2 mi (13-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Hotel Queenstown, an IHG Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown, an IHG Hotel on May 30, 2024 start from $128.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Hotel Queenstown, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Hotel Queenstown, an IHG Hotel.

How close is Crowne Plaza Hotel Queenstown, an IHG Hotel to the beach?

This hotel is a short 3-minute walk from Queenstown Beach and 4.7 mi (15-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Crowne Plaza Hotel Queenstown, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Hotel Queenstown, an IHG Hotel, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 20 for children.

Is there a casino at Crowne Plaza Hotel Queenstown, an IHG Hotel?

No, there is no casino at this hotel, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are nearby.

What time is check-in at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Free parking is not available at this hotel. Valet parking is available for NZD 30.00 per night.

Does Crowne Plaza Hotel Queenstown, an IHG Hotel have a pool?

Crowne Plaza Hotel Queenstown, an IHG Hotel does not have a pool.

Does Crowne Plaza Hotel Queenstown, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Hotel Queenstown, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Hotel Queenstown, an IHG Hotel to downtown Queenstown?

Crowne Plaza Hotel Queenstown, an IHG Hotel is 0.1 mi away from Queenstown.

Crowne Plaza Hotel Queenstown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Samantha

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Friendly front desk staff. Hotel dated and in need of upgrade, although saying that it is very clean. Gym very disappointing, small, smelly and very limited equipment. Buffet breakfast good if you have no dietary requirements but wouldn't waste the additional money paying for it.
Stayed 9 nights in Jan 2024

4/10 Poor

howard

Disliked: Property conditions & facilities
Rooms tired
Great location, hotel is very tired. The Receptionists are like robots. We do not feel that the room rate was warranted.
Stayed 3 nights in Feb 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Helen

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Wonderful hotel, service, location, and staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, however, you need more than 3 washers and driers given that Queenstown is a big adventure area. I had to get up at 7am to ensure i could get a washer to wash our wet and muddy clothes from milford track before we moved on. Tried 3 times the afternoon/night before and all in use each time.
Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia, Bridgeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with plenty of easy walking to dining options and shopping. Bus available right outside and most tours picked up from the hotel. Rooms nice and comfortable with all the facilities one could want. An enjoyable stay.
Stayed 8 nights in Dec 2023

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for exploring Queenstown in every single way. Walkable, safe and still quiet.

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service
This accommodation was extremely convenient was close to restaurants tour operators . Great views and surprisingly quiet. Late January trip. Would recommend.
Stayed 5 nights in Jan 2024