Mountain retreat .Your stay at this Fernhill hotel places you within 2 miles (3 km) of Lake Wakatipu and Kiwi and Birdlife Park. Skyline Queenstown and Queenstown Gardens are also within 3 miles (5 km).
What's nearby
Skycity Queenstown Casino - 4 min drive
Kiwi and Birdlife Park - 4 min drive
Skyline Queenstown - 4 min drive
Queenstown Gardens - 6 min drive
Bob's Peak - 15 min drive
Getting around
Queenstown Intl. Airport (ZQN) - 17 min drive
Restaurants
Fergburger - 4 min drive
Skyline Gondola - 4 min drive
The Bavarian Queenstown - 4 min drive
Pub on Wharf - 4 min drive
Patagonia Chocolates - 4 min drive
About this property
Mercure Queenstown Resort
4-star ski hotel near Skyline Queenstown
After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers ski storage, a children's pool, and a sauna. Self parking is free.
This 4-star Queenstown hotel is smoke free.
148 guestrooms or units
2 dining venues
3272 sq ft of conference space
304 sq m of conference space
Deli
Poolside lounge chairs
Umbrellas for the pool
Ski equipment storage
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Bellhop
Elevator
No smoking on site
Bar or lounge
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Guests can surf the web using the complimentary wired Internet access.
Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available for a fee: NZD 32 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli
Things to do
Bicycle rentals
Children's pool
Gym
Outdoor pool
Private wine tours
Sauna
Ski storage
Spa tub
TV in common areas
Wine tours
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels
Food and drink
Champagne service
Coffee/tea maker
Limited room service
Mini-fridge
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for NZD 65 per night.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 100
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 32 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 65 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
We should mention
Pool access available from 7:00 AM to 10:00 PM.
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Official New Zealand Rating provided by Qualmark®
Property is also known as
Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown
Frequently asked questions
How close is Mercure Queenstown Resort to the airport?
Mercure Queenstown Resort is 6.2 mi (17-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.
How much does it cost to stay at Mercure Queenstown Resort?
As of May 23, 2024, prices found for a 1-night stay for 2 adults at Mercure Queenstown Resort on May 27, 2024 start from $98.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Queenstown Resort have an airport shuttle?
Airport shuttle services are not available at Mercure Queenstown Resort.
How close is Mercure Queenstown Resort to the beach?
This hotel is 1.3 mi (8-min drive) from Queenstown Beach and 5.7 mi (18-min drive) from Frankton Beach. Don't forget your sunscreen!
Does Mercure Queenstown Resort offer free breakfast?
Free breakfast isn’t provided at Mercure Queenstown Resort, but buffet breakfast is offered for a fee of NZD 32 per person.
Is there a casino at Mercure Queenstown Resort?
No, there is no casino at this hotel, but SKYCITY Wharf Casino (3-min drive) and Skycity Queenstown Casino (4-min drive) are nearby.
What time is check-in at Mercure Queenstown Resort?
Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.
Is there free parking at Mercure Queenstown Resort?
This hotel offers free self parking.
Does Mercure Queenstown Resort have a pool?
Mercure Queenstown Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.
Does Mercure Queenstown Resort have a restaurant?
Mercure Queenstown Resort is home to South Eatery Restaurant, which features ocean views.
Does Mercure Queenstown Resort have a spa?
There are no spa services available at this hotel.
How close is Mercure Queenstown Resort to downtown Queenstown?
Mercure Queenstown Resort is 1.1 mi away from Queenstown.
Mercure Queenstown Resort Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Mercure is a beautiful property with a nice view of the lake. We enjoyed our stay fully. We got dinner at the restaurant in the hotel that also has an amazing view. Buffet breakfast was decent. 5 star property. Plenty of parking available. It is a 5 min drive to the city centre but we didn’t mind.
Parking was inadequate, had to park on roadside every time when we return late, could be the reason for peak season,
Also ground floor general toilets were not clean, not even enough toilet papers. Not good,