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"decent hotel, average 2 star. staff kind and helpful. clean comfortable bed " More

By a verified traveler on Tue 29 Jan 2019

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Hotel Description

Raleigh hotel in Southeast Raleigh area

Southeast Raleigh stay

Your stay at this Southeast Raleigh hotel places you within 3 miles (5 km) of Hedingham Golf Club and Marsh Creek Park. WakeMed Raleigh Campus and Andrew Center are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and laundry service. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Apr 14 - Apr 15

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Raleigh Walnut Creek ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Raleigh Walnut Creek

Everyone (7)
4 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 20, 2023 by Sales Director

Dear Beth, Excellent! Thank you so much for taking the time to review - we are thrilled by your feedback and to know that we were able to make your trip a success! We look forward to seeing you again! Thank you!

1 out of 5

Posted by on Sep 24, 2021

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3 out of 5
decent hotel, average 2 star. staff kind and helpful. clean comfortable bed

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 30, 2019 by Sales Director

Dear Valued Guest, It’s never easy to hear that we are “fair” as our goal is to consistently not only meet but exceed guest expectations. We appreciate the input you provided us after your stay and we are mindful to take your feedback to shore up any deficiencies you encountered. We look forward to exceeding your expectations on your next stay.

5 out of 5
clean roomy rooms with great staff close to areas of interest

Posted by on Oct 7, 2017

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Comment from Hotel Management

Oct 10, 2017 by Shawn-Maurice

Dear Valued Guest, Thank you so much! We are delighted by your feedback and to know that you have come away with such a positive impression with our property and staff! We hope you'll come back soon!

3 out of 5

ok hotel, nice room, ...sketch area.

Pros: The room was very nice.
Cons: Updated lobby, kitchen area and a new elevator.
The hotel room itself was perfectly fine. The women at the desk when we got there and that evening were very nice and helpful. The man through the overnight hours, however, was not necessarily rude but did not seem like he was paying attention to anything at all and was not the least bit friendly. The area definitely seemed on the less desireable side. My daughter got injured at an event in the area and we went to the emergency room up the street and before you walk in you already are going through a metal detector.

Posted by on Apr 20, 2016

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Comment from Hotel Management

Sep 8, 2016 by Sales Director

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. Sincerely, Shawn-Maurice Parker Sales Director

3 out of 5

Decent basic hotel.

Room was spacious and clean and the staff were friendly. I arrived early and asked if I could check in early since I drove all night. Initially the clerk told me I would have to pay $25.00 to check in early even though the room had not been used the previous night, but he changed his mind when I told him I would come back later and he let me check in. In the world of pillow top beds and nice full pillows, that is not what you get here. I had a king sized bed but it was just a very basic mattress with a quilted mattress cover. Not uncomfortable, but not something I looked forward to either. For 20 bucks more I could have stayed at the Hilton. The pillows were small square pillows, again, not uncomfortable but if I stayed there again, I would bring my own. Breakfast was very basic. The hot portion was eggs, sausage or bacon depending on the day, and potatoes. Since it was in a steamer the potatoes are soggy and I left them alone. The rest was cold cereal, bread/bagels, juice, etc. Not bad but again, nothing to look forward to. If you are looking for a clean basic stay, I would recommend it. If you want to feel pampered or really in comfort, then keep looking. Not worth the cost/night to me.

Posted by on Jan 21, 2016

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Comment from Hotel Management

Sep 8, 2016 by Sales Director

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. Sincerely, Shawn-Maurice Parker Sales Director

5 out of 5

Nice hotel with a convenient location

Pros: Basically everything
Cons: Add Greek yogurt to the breakfast menu
Location: The entire Raleigh area was very convenient, since it is near I-440
The rooms were clean, well appointed and quiet. I especially liked that they provided tea bags along with the coffee. The morning breakfast was typical, a basic selection of pastries and such. One way to improve it would be to add Greek yogurt, either as an addition or replacement for the regular yogurt. The staff was very friendly and accommodating, making for a really pleasant stay.

Posted by , from Richmond VA on Aug 21, 2015

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Comment from Hotel Management

Dec 1, 2016 by Sales Director

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5

Hotel is a little wore

Pros: Free breakfast, Free Internet
Cons: Noisy
I've stayed at this hotel twice and even though this trip was better, I will not go back. On weekends this is a party place and very noise. My bed linens were wore with holes. During the week this hotel may be fine, but unless you party< I would avoid Fri-Sat.

Posted by , from Athens, GA, USA on Dec 18, 2012

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4 out of 5

Great hotel stay after concert

Pros: Free breakfast, close to pavilion
Cons: no shuttle service to concerts
Inexpensive cab away from time Warner cable pavilion. Nice bed

Posted by , from Morehead city, nc on Sep 27, 2011

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About the Comfort Suites Raleigh Walnut Creek

Location 1309 Corporation Pkwy, Raleigh, NC 27610

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Raleigh Walnut Creek. Self parking is free. This Raleigh hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Raleigh Walnut Creek offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desk chairs. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:30 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Pavilion
  • Comfort Suites Pavilion Hotel
  • Comfort Suites Pavilion Hotel Raleigh
  • Comfort Suites Pavilion Raleigh
  • Comfort Suites Pavilion Raleigh Hotel
  • Comfort Suites Raleigh Knightdale
  • Comfort Suites Raleigh Walnut Creek Hotel
  • Comfort Suites Raleigh Walnut Creek Raleigh
  • Comfort Suites Raleigh Walnut Creek Hotel Raleigh

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.