In Durham
You'll be within 3 miles (5 km) of Mechanics & Farmers Bank and 6 miles (10 km) of Duke University with a stay here. Duke University Hospital and Forest Hills Park are also within 6 miles (10 km).
Free area shuttle
Free WiFi in public areas, a picnic area, and a safe deposit box are available at this hotel. A free area shuttle is offered as well. Laundry facilities and barbecue grills are also provided.
Dec 6, 2019 by Hotel Management
We are delighted you chose Extended Stay America. It is good to know you were impressed with our well-appointed accommodations and enjoyed our grab-and-go breakfast offerings. Thank you for being our guest, and we hope to see you soon for another memorable experience! Sincerely, Hotel Management
Jun 19, 2019 by Hotel Management
We want to thank you for your stay with us and for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place, so these types of situations do not occur. Regrettably, we failed during this process, and for that, we are sorry. We can do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
May 20, 2019 by Hotel Management
Dear Angry, Thank you for bringing these concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
May 16, 2019 by Hotel Management
Thank you for choosing us. We apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Our guests deserve a clean, well maintained, and comfortable suite while staying with us. We apologize you did not have a better experience during your stay, and we are certain your next visit will be wonderful. Please give us a second chance to prove ourselves. Sincerely, Hotel Management
May 15, 2019 by Hotel Management
Thank you for taking the time to review our hotel. We are sorry for the issues you encountered during your stay and for the inconvenience it caused. Please know, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve. Sincerely, Hotel Management
May 3, 2019 by Hotel Management
Thank you for being our guest. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Jan 4, 2019 by Hotel Management
Please accept our apologies for the experience you shared in your feedback. We are disappointed to see that you felt your accommodations were not clean. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. We will discuss your feedback with our staff to ensure this does not occur in the future. Please give us another chance the next time your travels bring you back our way. Sincerely, Hotel Management
Jan 6, 2019 by Hotel Management
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Extended Stay America Select Suites Durham University offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites Durham University also features laundry facilities, complimentary use of a nearby fitness facility, and a front-desk safe. This Durham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Extended Stay America Select Suites Durham University offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Durham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is offered on request and hair dryers can be requested.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
