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Hilton Durham near Duke University

3.5-star property
3800 Hillsborough Rd, Durham, NC 1-855-201-7819

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3.4 out of 5
See all 23 Travelocity Reviews

"Staff was friendly and accommodating. Will stay again. " More

By a verified traveler on Wed 02 Sep 2020

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Hotel Description

3.5-star hotel near Duke University

In suburbs

You'll find Duke University and Duke University Hospital within 3 miles (5 km) of this Durham hotel. Rhine Research Center Museum and Bennett Place are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

The 196 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include MP3 docks, refrigerators, and LCD TVs with digital channels.

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen Alcove Room Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 KING PURE RM NONSMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Durham near Duke University ratings based on 23 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Durham near Duke University

Everyone (9) Couples (5) Family (7)
4 out of 5
Staff was friendly and accommodating. Will stay again.

Posted by on Sep 2, 2020

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Comment from Hotel Management

Sep 3, 2020 by Chris

Thank you for staying at the Hilton Durham near Duke University!

2 out of 5
My room had been smoked in. In fact the guests leave the back door open on first floor by wedging the curtain in the door. They smoke right outside so the hallway reeks of cigarette smoke. I called before booking and was told breakfast was included. Then upon trying to get breakfast it was not included. My daughter had an appointment at Duke university eye center and breakfast was something that was important. Then I tried to appeal to some sense of guilt and asked for the breakfast to be comped since the room was smoked in and they refused. Will not be returning.

Posted by , from Seneca SC on Jul 8, 2020

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Comment from Hotel Management

Jul 12, 2020 by Chris

Thank you for staying at the Hilton Durham!

5 out of 5

Posted by on Jun 26, 2020

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Comment from Hotel Management

Jul 2, 2020 by Chris

Thank you for staying at the Hilton Durham!

4 out of 5
The location was great and the facility was clean. The rooms need to be updated with more electrical outlets and USB ports. There were only three electrical outlets available and they were on lamps. There were no USB ports for computers, watches, etc.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Jun 12, 2020 by Chris

Thank you for staying at the Hilton Durham!

4 out of 5
It was close to university hospital Had a restaurant with in the property

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 11, 2019 by Chris

Thank you for your review!

5 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 11, 2019 by Chris

Thank you for your review!

4 out of 5
We had to call for coffee cups and soap. Had no coffee cream...sent my husband to breakfast place for some.

Posted by on Aug 12, 2019

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5 out of 5
Very friendly and nice staff. Would recommend and will stay again.

Posted by on Jul 31, 2019

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5 out of 5

Posted by on Jul 27, 2019

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1 out of 5
Had bugs in our bed. Guy at desk was great. Told me we would get a full refund.

Posted by on Jul 12, 2019

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About the Hilton Durham near Duke University

Location 3800 Hillsborough Rd, Durham, NC 27705

Property Features

Hilton Durham near Duke University offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Durham near Duke University. An area shuttle within 5 mi, a shopping center shuttle, and a train station pick-up service are free. Free self parking is available. This 3.5-star Durham hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh - Durham Intl. Airport (RDU) (29.6 km / 18.4 mi)
  • Train station: Durham Station (7.2 km / 4.5 mi)
  • Property shuttles: Free area shuttle within 5 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Durham near Duke University offers 196 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Bluestone Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.00 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • In-room microwave fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duke Hilton
  • Durham Hilton
  • Hilton Duke
  • Hilton Duke University
  • Hilton Duke University Hotel
  • Hilton Duke University Hotel Durham
  • Hilton Durham
  • Hilton Durham Duke
  • Hilton Durham Duke University
  • Durham Hilton Hotel
  • Hilton Durham Near Duke University Hotel Durham
  • Hilton Hotel Durham
  • Hilton Durham Duke University Hotel
  • Hilton Durham Duke University
  • Hilton Durham near Duke University Hotel
  • Hilton Durham near Duke University Durham
  • Hilton Durham near Duke University Hotel Durham

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.