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Hilton Durham near Duke University

3.5-star property
3800 Hillsborough Rd, Durham, NC 1-855-201-7819
3.7 out of 5
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See all 24 travelocity Reviews

"Spacious room. Great bed. Excellent service and staff. " More

By a verified traveler on Sat 27 Nov 2021

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Hotel Description

3.5-star hotel near Duke University

In suburbs

You'll find Duke University and Durham VA Medical Center within 3 miles (5 km) of this Durham hotel. Rhine Research Center Museum and Bennett Place are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, comfy beds

The 196 soundproofed guestrooms offer free WiFi and comfy beds. Comforts include premium bedding and down comforters, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Jan 28 - Jan 29

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Alcove Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Durham near Duke University ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Durham near Duke University

Everyone (11) Couples (6) Family (11)
4 out of 5
Spacious room. Great bed. Excellent service and staff.

Posted by on Nov 27, 2021

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Comment from Hotel Management

Dec 2, 2021 by Corey

Thank you for such a great review. We are glad that you chose our hotel for your visit. Please come back to visit our hotel for your future hotel stays.

5 out of 5
Great location. Excellent if you are visiting a student at Duke.Friendly staff, clean. Would definitely stay again.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 5, 2021 by Chris

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Property was nice and clean, staff was nice.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 7, 2021 by Chris

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 25, 2021

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5 out of 5

Posted by on Aug 10, 2021

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5 out of 5

Posted by on Aug 3, 2021

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2 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 27, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns.

2 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 27, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns.

2 out of 5
The person who checked me in when I arrived was simultaneously talking on her headset with a friend. It was astonishingly inappropriate behavior. Also, when I asked for some directions, she was unable to help identify the road the hotel was located on (which is confusing to the newcomer, since the address is on Cole Mill, although the actual road one enters on is Hillandale). Not a good ambassador for Hilton at all.

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 30, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns.

3 out of 5
Upon check in the lady at registration was very rude. She had no customer service skills at all. The hotel seemed pretty nice. Taking a shower later that night the shower overflowed into the room ( I guess drains are stopped up) Toiletries has been left by the last guest. Not what I would e expect out of a top Hilton hotel.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 16, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns.

About the Hilton Durham near Duke University

Location 3800 Hillsborough Rd, Durham, NC 27705

Property Features

Hilton Durham near Duke University offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Durham near Duke University. Free self parking is available. This 3.5-star Durham hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1987
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Durham Station (7.2 km / 4.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Durham near Duke University offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Bluestone Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.00 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • In-room microwave fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duke Hilton
  • Durham Hilton
  • Hilton Duke
  • Hilton Duke University
  • Hilton Duke University Hotel
  • Hilton Duke University Hotel Durham
  • Hilton Durham
  • Hilton Durham Duke
  • Hilton Durham Duke University
  • Durham Hilton Hotel
  • Hilton Durham Near Duke University Hotel Durham
  • Hilton Hotel Durham
  • Hilton Durham Duke University Hotel
  • Hilton Durham Duke University
  • Hilton Durham near Duke University Hotel
  • Hilton Durham near Duke University Durham
  • Hilton Durham near Duke University Hotel Durham

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.