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HomeTowne Studios by Red Roof Raleigh - Durham

2-star property
5008 Nc Street 55, Durham, NC 1-855-201-7819

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2.1 out of 5
See all 14 Travelocity Reviews

"Friendly staff. Room didnt look like it had been thouroughly cleaned in a while. But it wasnt terrible. " More

By a verified traveler on Tue 25 Feb 2020

Points Of Interest

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Hotel Description

Motel near Research Triangle Park in Durham

In Durham

Within 3 miles (5 km) of this Durham motel, you'll find Research Triangle Park and Herndon Hills Farm. Streets at Southpoint Mall and North Carolina Central University are also within 6 miles (10 km).

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Free WiFi, kitchenettes

The 129 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as TVs with cable channels. Other amenities include free WiFi, phones, and desks. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HomeTowne Studios by Red Roof Raleigh - Durham ratings based on 14 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for HomeTowne Studios by Red Roof Raleigh - Durham

Everyone (6) Business (1) Family (6)
4 out of 5
Friendly staff. Room didnt look like it had been thouroughly cleaned in a while. But it wasnt terrible.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Jackie

Thank you for taking the time to share your experience with us. I am glad you had a good customer service experience! We will definitely take a look into your room and ensure it gets a good scrubbing.

2 out of 5
I didn’t like the fact I had to change rooms cause of missing toilet seat and the other room had no heat also the property didn’t have hot water.. no amenities in either room

Posted by on Nov 24, 2019

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2 out of 5
I could not even check in because there was no one they're at the front desk and they could not find anyone to come to the front desk to check me in after 2 hours of waiting terrible

Posted by , from Raleigh on Nov 17, 2019

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1 out of 5
No towels in the room. Dorty bedding. No tv remote batteries. No cups no ice bucket

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 19, 2019 by Kay Johnson - GM

I am so disappointed to hear this. We apologize for this. Pleas reach out and return to our hotel so I can follow up and make things right.

2 out of 5
It was a long term residence hotel and was filthy. Note to self dont go with the cheapest option

Posted by on Apr 1, 2019

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1 out of 5

Did Not Stay (Worst Travelocity Trip To Date)

When I arrived to check-in I was denied a room (for lack of an I. D. which was missing/stolen) despite having paid in full through Travelocity. The desk clerk issued me a letter of cancellation and stated that my non-refundable payment would be refunded. I missed the event for which I'd made the reservation and-- seven months later--still no refund.

Posted by on Jun 11, 2017

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1 out of 5

do not go here

Pros: Leaving!!!
Cons: everything
Location: not to much nice mall nearby
This hotel is a dive kids are playing basketball on the balcony for starters the room has no iron no ironing board the heat did not work the bathroom was not cleaned i know because someones old soap was in the shower no plastic wrapped cups to drink from no nothing exposed wiring hanging out the ceiling the dresser drawer was hanging off the hinge rug had stains and gum and no toilet tissue. I am writing the company also take this hotel off of travelocity. this hotel is for contractors and people who have no where to live not for someone vacationing i had to stay because i couldnt get my money back. I even took pictures so no one could say i made this up.

Posted by on Dec 29, 2016

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2 out of 5

Unless you're broke it's not worth it

This place was inexpensive and it showed. I showed up and was given a key to a room that had someone already sleeping in it. Then my room had no hangers in it so I had to go back to the desk and ask for them. All the irons were out so I couldn't iron my clothes. In the morning I got locked in the bathroom because the handle was broken off. If I had not brought my phone in to be able to call the front desk I don't know what I would have done. Decent location for the price but hardly worth it if you're gonna get locked in a bathroom.

Posted by , from M on Nov 17, 2016

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1 out of 5

HORRIBLE!!!

Location: Not a good area of town, I left. Please do not stay here.
I didn't even stay. There were vagabonds walking around with no shirts and liquor bottles inside of paper bags. The front desk was nice but the room was horrible. Dirty, smelly, pealing furniture, no covers on the electric outlets, mildew, mold, stained carpet and the area was sketchy.

Posted by , from CT on Oct 5, 2016

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1 out of 5

Never stay here

The staff was good and well intentioned. However, the room was dirty, - no pillows in the room - no sheets. The counters were dirty and the room smelled of old cigarette smoke. I checked out and went to another hotel. I can stay in bad rooms - however - this was the unacceptable.

Posted by , from Colorado Springs CO on Sep 28, 2016

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About the HomeTowne Studios by Red Roof Raleigh - Durham

Location 5008 Nc Street 55, Durham, NC 27709

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of HomeTowne Studios by Red Roof Raleigh - Durham, you'll find laundry facilities and an elevator. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Durham motel.

  • 129 guestrooms or units
  • 3 levels
  • Built in 1998
  • Self-service laundry
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh - Durham Intl. Airport (RDU) (15.4 km / 9.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTowne Studios by Red Roof Raleigh - Durham offers 129 accommodations. Cable television is provided. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchenette
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 10:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Saturday: 10:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For any deposits paid in cash or check refund will be mailed within 14 days of departure, pending satisfacotry room inspection.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of Red Roof - RediClean guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossland Economy Triangle Park
  • Crossland Economy Triangle
  • Crossland Economy Triangle Hotel
  • Crossland Economy Triangle Hotel Durham Studios Research Park
  • HomeTowne Studios Raleigh Durham Motel
  • HomeTowne Studios Raleigh Motel
  • HomeTowne Studios Raleigh Durham
  • HomeTowne Studios Raleigh
  • Crossland Economy Studios Durham Research Triangle Park
  • Crossland Economy Studios Durham
  • HomeTowne Studios Raleigh Durham
  • HomeTowne Studios Raleigh Durham by Red Roof
  • HomeTowne Studios by Red Roof Raleigh - Durham Motel
  • HomeTowne Studios by Red Roof Raleigh - Durham Durham
  • HomeTowne Studios by Red Roof Raleigh - Durham Motel Durham
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.