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"Nice area, lots of shopping. " More

By a verified traveler on Sun 10 Dec 2023

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Hotel Description

Hotel near Duke University in Durham

In entertainment district

You'll find Duke Homestead and Northgate Mall within 2 miles (3 km) of this hotel. Ninth Street and Vietnam Veterans Living Memorial are also within 2 miles (3 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Mar 25 - Mar 26

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Durham - Duke Univ Medical Center ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Durham - Duke Univ Medical Center

Everyone (11) Couples (4) Family (8)
5 out of 5
Nice area, lots of shopping.

Posted by , from West Chester on Dec 10, 2023

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Comment from Hotel Management

Dec 12, 2023 by Manager

Hello RICHARD,Thank you for sharing your feedback regarding our hotel's location. We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

4 out of 5

Posted by on Dec 2, 2023

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Comment from Hotel Management

Dec 7, 2023 by Manager

Hello Jared,We're glad you had a positive experience during your stay with us! If you have any specific feedback or additional comments, we encourage you to reach out to our hotel directly so we can address any concerns. We value your input and hope to welcome you back in the future.

5 out of 5

Posted by on Oct 30, 2023

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Comment from Hotel Management

Nov 21, 2023 by Manager

Hello Teon,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

1 out of 5
The fact we had a roach in our room and no room service for the next day and then had a person running around the property on some type of drugs

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 7, 2023 by GM

Thank you for taking the time to tell us about your experience at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience you had without getting service and person wondering around the building-We tried getting him out from the property and we were not aware that this guest will bother other guests, really sorry for this inconvenience. We do have pest service on site we will make sure to have them inspect and treat this room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Rima Patel General manager Red Roof Inn - Red Roof Inn Durham - Duke University Medical Center

3 out of 5
The location was very convenient and connected well to shopping and to the Duke campus. The price was very good. The Wifi connection in the room was very weak and was not password-secured. The room was reasonably clean but I saw a couple of roaches.

Posted by , from ATLANTA on Sep 17, 2022

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Comment from Hotel Management

Sep 18, 2022 by Manager

Hello Edwin,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2 out of 5
..

Posted by on Sep 12, 2022

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Comment from Hotel Management

Oct 14, 2022 by Manager

Hello Anna, We appreciate that you've taken the time to share with us regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5
Staff was fantastic. Several broken fixtures — toilet seat, sink. But it was fine for a quick overnight.

Posted by , from Encino on May 28, 2022

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Comment from Hotel Management

Jun 11, 2022 by Manager

Hello David, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

5 out of 5
Decent for the price.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 30, 2022 by Manager

Hello Amanda, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3 out of 5
Old property. Some room lights are not working and door works in a funny way.

Posted by on Mar 11, 2022

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Comment from Hotel Management

Mar 15, 2022 by Manager

Hello Ketankumar, On behalf of our entire staff, we thank you for your business and for your comments regarding our room and your insights regarding our property. We hope to see you again in the future.

5 out of 5
I liked that the room smelled so clean. Parking was monitored. Shower clean. Everything was great.

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 21, 2021 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

About the Red Roof Inn Durham - Duke University Medical Center

Location 1915 N Pointe Drive, Durham, NC 27705

Property Features

As a guest of Red Roof Inn Durham - Duke Univ Medical Center, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. Self parking is free. This Durham hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Durham Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Durham - Duke Univ Medical Center offers 117 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Duke University
  • Red Roof Inn Duke University Hotel
  • Red Roof Inn Duke University Hotel Durham
  • Red Roof Inn Durham
  • Red Roof Inn Durham Duke University
  • Red Roof Inn Durham Duke University Medical Hotel Durham
  • Red Roof Inn Durham Duke University Motel
  • Red Roof Inn Duke University Motel
  • Red Roof Inn Durham Duke Univ Medical Center
  • Red Roof Inn Durham Duke University Medical Center
  • Red Roof Inn Durham - Duke Univ Medical Center Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.