In entertainment district
Within 3 miles (5 km) of this hotel, you'll find Duke University and Duke University Hospital. Duke Homestead and Northgate Mall are also within 2 miles (3 km).
Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.
Apr 7, 2023 by GM
Thank you for taking the time to tell us about your experience at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience you had without getting service and person wondering around the building-We tried getting him out from the property and we were not aware that this guest will bother other guests, really sorry for this inconvenience. We do have pest service on site we will make sure to have them inspect and treat this room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Rima Patel General manager Red Roof Inn - Red Roof Inn Durham - Duke University Medical Center
Sep 18, 2022 by Manager
Hello Edwin,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.
Oct 14, 2022 by Manager
Hello Anna, We appreciate that you've taken the time to share with us regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
Jun 11, 2022 by Manager
Hello David, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
Mar 30, 2022 by Manager
Hello Amanda, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Mar 15, 2022 by Manager
Hello Ketankumar, On behalf of our entire staff, we thank you for your business and for your comments regarding our room and your insights regarding our property. We hope to see you again in the future.
Oct 21, 2021 by Manager
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Oct 5, 2021 by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Oct 1, 2021 by Manager
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and your insights regarding our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
As a guest of Red Roof Inn Durham - Duke Univ Medical Center, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. Self parking is free. This Durham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Red Roof Inn Durham - Duke Univ Medical Center offers 117 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.