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SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

3-star property
920 Slater Rd, Durham, NC 1-855-201-7819
4.5 out of 5
Wonderful!
See all 26 travelocity Reviews

"The property was located in a quiet area with lots of beautiful trees. It was very calming. " More

By a verified traveler on Mon 03 Oct 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Durham hotel

Near the airport

You'll find Research Triangle Park and Lenovo within 3 miles (5 km) of this hotel. Duke Primary Care Brier Creek and Duke Medicine are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Studio, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$108* Per night/room Feb 10 - Feb 11

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

Everyone (12) Couples (3) Family (13)
2 out of 5
The hotel was close to airport and interstate but was impressed not to hear much noise. Room was nasty and shampoo and body wash was not refilled by house keeping

Posted by , from Burlington on Jan 1, 2023

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Comment from Hotel Management

Jan 18, 2023 by GM

I apologize for the housekeepers not cleaning the room to Marriott standards. I'm sorry. I'll take care of the situation.

5 out of 5
The property was located in a quiet area with lots of beautiful trees. It was very calming.

Posted by , from TEMECULA on Oct 3, 2022

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Comment from Hotel Management

Oct 3, 2022 by GM

5 out of 5!!!Thank you Susan and nice comments about the hotel "The property was located in a quiet area with lots of beautiful trees. It was very calming"

1 out of 5
Very bad experience both elevators out of out!!!!!!!!!!!! not acceptable. breakfast area not acceptable!!

Posted by on Sep 30, 2022

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Comment from Hotel Management

Sep 30, 2022 by GM

T Richard - thank you for completing the survey. Unfortunately, one of the elevator is out of service to due the equipment supply chain shortages that's occuring throughout the country. One nonfunctioning elevator will be repair this week. Working elevator stopped working for brief time and now working again. Marriott International implemented new breakfast offerin in 2022 in the beginning of the year. In October, new revisions are occurring with the breakfast adding back more protein items and other items to create more satisfaction. Have wonderful life!

4 out of 5
The room had some wear and tear - caulking coming apart on the sink in the bathroom, wall paper was peeling near the sink and in the bathroom. The wall paper had more yellowing in certain spots so it made it like ok dirty. I took a bath and could see mold under the soap dish.

Posted by , from TEMECULA on Sep 19, 2022

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Comment from Hotel Management

Sep 19, 2022 by GM

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. I truly appreciate your feedback as it will help our management team continue to improve and strive towards providing great service every stay. Your comments have been shared with our leadership team members so we can look for further opportunity and to address the specific feedback you provided. I'll inform maintenance about all the issues you stated.

5 out of 5
Great service

Posted by on Apr 6, 2022

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Comment from Hotel Management

Apr 6, 2022 by GM

Fantastic Review! 5 out of 5!!! Ms. Sanders thank you!

5 out of 5
Beautiful and convenient location

Posted by on Jan 20, 2022

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Comment from Hotel Management

Jan 22, 2022 by GM

"5 out of 5" Beautiful and convenient location!!!! Thank you April

5 out of 5
Friendly check in staff

Posted by on May 1, 2021

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Comment from Hotel Management

May 3, 2021 by GM

"5 out of 5" Friendly check in staff!!! Excellent Survey

5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

"5 out of 5" STARS Wonderful review to share with future guests.

5 out of 5
The property was not only clean, staff courteous, and the value excellent - it was also located close to the airport without any plane noise. This is the right place to stay when you are looking for somewhere in the area, or if you have an early flight out and don't want to deal with traffic.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 30, 2021 by GM

WOW "The property was not only clean, staff courteous, and the value excellent - it was also located close to the airport without any plane noise. This is the right place to stay when you are looking for somewhere in the area, or if you have an early flight out and don't want to deal with traffic." thank you AWESOME review

5 out of 5
I liked how friendly the staff was and helpful. The rooms were nice the whole place was nice.

Posted by , from Abingdon,VA on Jan 23, 2021

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Comment from Hotel Management

Jan 24, 2021 by GM

WOW "5 out of 5" WOW "I liked how friendly the staff was and helpful. The rooms were nice the whole place was nice." RoDah you're the BEST!!!

About the SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

Location 920 Slater Rd, Durham, NC 27703

Property Features

SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 288 square feet (27 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park. Self parking is free. This 3-star Durham hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • 288 sq ft of conference space
  • 27 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 37-inch LED televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • SpringHill Suites Marriott Durham Research Triangle Park
  • SpringHill Suites Marriott Triangle Hotel Durham Research Park
  • SpringHill Suites Marriott Durham Research Triangle Park Hotel
  • SpringHill Suites Marriott Triangle Park Hotel
  • SpringHill Suites Marriott Airport/Research Triangle Park Hotel
  • SpringHill Suites Marriott Airport/Research Triangle Park
  • SpringHill Suites by Marriott Durham Research Triangle Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.