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4.6 out of 5

"Cleanliness was top shelf. Water pressure was lacking. " More

By a verified traveler on Sun 06 Jun 2021

Hotel Description

4.5-star luxury hotel near Ackland Art Museum

City center retreat

Within a 5-minute walk of the hotel, you'll find Ackland Art Museum and Memorial Hall. Franklin Street and University of North Carolina are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Guests will appreciate perks like free WiFi and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 185 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Pillowtop beds, iPod docks, and premium bedding are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$189* Per night/room Jun 27 - Jun 28

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Carolina Inn, a Destination by Hyatt Hotel ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Carolina Inn, a Destination by Hyatt Hotel

Everyone (9) Couples (2) Family (6)
4 out of 5
Cleanliness was top shelf. Water pressure was lacking.

Posted by on Jun 6, 2021

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5 out of 5

Posted by on Jun 5, 2021

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5 out of 5
If you are coming to the University it is the prime place to stay central to everything. The Inn staff are extremely helpful and delivers the best customer service.

Posted by on Apr 3, 2021

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4 out of 5
We've stayed twice and it's aesthetically pleasing, friendly and comfortable. The location is perfect for visiting our UNC student.

Posted by , from New Albany OH on Aug 23, 2020

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4 out of 5

Posted by on Aug 23, 2020

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5 out of 5
Beautiful southern hotel! I would highly recommend.

Posted by , from Massachusetts on Jul 22, 2020

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5 out of 5

Posted by on Dec 29, 2019

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5 out of 5
Beautiful Inn, excellent staff. Can’t wait to visit again!

Posted by on Dec 8, 2019

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5 out of 5
Beautiful and staff was very helpful Would highly recommend!

Posted by on Jul 17, 2019

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5 out of 5
Felt like we were guests in an old southern mansion and I guess truth be told, that's the effect the Carolina Inn wished to achieve.

Posted by on Apr 9, 2019

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Comment from Hotel Management

May 21, 2019 by Aditi

Thank you for staying with us. We hope to see you again soon.

About the The Carolina Inn, a Destination by Hyatt Hotel

Location 211 Pittsboro Street, Chapel Hill, NC 27516

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury The Carolina Inn, a Destination by Hyatt Hotel. A free area shuttle within 5 mi is available. Parking is available for a fee. This 4.5-star Chapel Hill hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 3 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1924
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (27.7 km / 17.2 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Carolina Inn, a Destination by Hyatt Hotel offers 185 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Carolina Crossroads - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 18 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carolina Destination Hotels Resorts
  • Carolina Inn Destination Hotels & Resorts
  • Carolina Resorts
  • Inn Destination Hotels & Resorts
  • Carolina Inn Destination Hotels Resorts
  • Inn Destination Hotels Resorts
  • Carolina Inn Destination Hotel
  • Inn Destination Hotel
  • The Carolina Inn Destination Hotels Resorts
  • Carolina Inn
  • The Carolina Inn, a Destination by Hyatt Hotel Hotel
  • The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
  • The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.