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4.2 out of 5

"This hotel had the cleanest rooms and floors of any I have ever stayed in! The 1st room that I felt comfortable walking around in my bare feet in! Tw ... " More

By a verified traveler on Fri 21 Aug 2020

Hotel Description

4-star Tuscan hotel near University of North Carolina

Heart of Chapel Hill

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Franklin Street and within 2 miles (3 km) of University of North Carolina. Ackland Art Museum and The Artscenter are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.

Free Internet, iPod docks

The 67 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. In addition to comforts like Egyptian cotton sheets and down comforters, amenities include refrigerators and LCD TVs. Housekeeping is available on request.

Standard Room, 1 King Bed (Graduate King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room Jun 27 - Jun 28

Deluxe Room, 1 King Bed, Balcony (Graduate King Balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Graduate Junior King Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds (Graduate Queen Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Graduate Queen Queen - Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony (Graduate Queen Queen Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Graduate Chapel Hill ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Graduate Chapel Hill

Everyone (7) Couples (1)
3 out of 5

Posted by on Aug 28, 2020

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Comment from Hotel Management

Aug 29, 2020 by Sanga Poonia - Guest Service Manager

Greetings! Thank you so much for choosing the stay at the Graduate Hotel Chapel Hill. We h9ope you have a wonderful day, and that we will have the opportunity to welcome you back in the very near future. My Best, Sanga Poonia

4 out of 5
This hotel had the cleanest rooms and floors of any I have ever stayed in! The 1st room that I felt comfortable walking around in my bare feet in! Two downsides though; one reason I booked this was for the on-site restaurant. After we arrived and checked in we learned that the restaurant was closed due to Covid. Also, we were hit with a $22 parking fee to park at the hotel. Had we known about these two things we would have canceled our reservation and stayed elsewhere. Other than that, the room was very accommodating, clean, bright and comfortable.

Posted by , from Franklin NC on Aug 21, 2020

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Comment from Hotel Management

Sep 11, 2020 by Guest Service Manager

Greetings! Thank you so much for giving us the opportunity to take care of you. We are a newly renovated hotel at the heart of Chapel Hill on Franklin Street. With that said, parking is very limited on Franklin Street, due to which we are having to charge guests for overnight parking. Please do not hesitate to reach out to us directly as we routinely run special promotions, one of which includes the parking fee in the room rate. We do our very best to accommodate our guests.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by LB

Thank you for visiting us, we hope you will give us another opportunity to serve you when you are back in the area.

5 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 22, 2019 by LB

Thank you for staying with us; we hope to see you again when your are back in Chapel Hill. Best, -Louise.

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 25, 2019 by Wes Rowe - GM

Thank you!

5 out of 5

Posted by on Jan 22, 2019

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1 out of 5
I booked through travelocity and the hotel staff said they could not find it. I showed them the email confirmation and they still said they could not honor it. They gave me a lesser room, charged me full rate and I was charged by both the hotel and travelocity.

Posted by on Sep 26, 2018

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3 out of 5

They do renos in the summer and slack off a bit

We were really excited to stay at the Franklin because of its reputation of being very luxurious and nice- however during the summer months, which I guess is their off season, it was less than luxurious....hotel parking lot was closed, ok, I get it. Then the very front entrance, revolving door down for repairs, then once inside, 1 of the 2 elevators down. The hotel room was spacious for 2 people. Looked as though the sheets were not changed between customers as when I pulled down the comforter, the sheets were all in disarray, like they just smoothed out the comforter on top. Last ugh was hairs found in the shower (NOT OURS) Gross.

Posted by , from Charlotte, NC on Jul 17, 2017

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5 out of 5

Good location and feature

Mid size hotel with clean and decent room, and quiet atmosphere. Full service breakfast was included in the room rate.

Posted by , from Chapel Hill, NC on Oct 3, 2013

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5 out of 5

Great place to stay

Had a wonderful time staying right on Franklin street in a great hotel. Staff was marvelous and great breakfast was included in the price. Parking was free. Would definitely stay there again! 

Posted by , from Lancaster, PA on May 28, 2013

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2457 square feet (228 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Graduate Chapel Hill. Parking is available for a fee. A complete renovation of Graduate Chapel Hill was completed in January 2015. This Tuscan-style Chapel Hill hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • 2457 sq ft of conference space
  • 228 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (28.5 km / 17.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Graduate Chapel Hill offers 67 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Trophy Room - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Chapel Hill
  • Franklin Hotel
  • Franklin Hotel Chapel Hill
  • Hotel Franklin
  • Franklin Hotel Chapel Hill Curio Collection Hilton
  • Franklin Hotel Curio Collection Hilton
  • Franklin Chapel Hill Curio Collection Hilton
  • Franklin Curio Collection Hilton
  • Graduate Chapel Hill Hotel
  • The Franklin Hotel Chapel Hill
  • Graduate Chapel Hill Chapel Hill
  • Graduate Chapel Hill Hotel Chapel Hill

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.