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4.4 out of 5

"The beds an pillows are not very comfortable that’s the only thing I think they could improve on " More

By a verified traveler on Sat 22 Feb 2020

Hotel Description

Hotel perfectly located for exploring Rapid City

Heart of Rapid City

Within 3 miles (5 km) of this Rapid City hotel, you'll find Dakota Fields Sports Complex and Pirate's Cove Adventure Golf. Also, Rushmore Mall is within 3 miles (5 km) and Central States Fairgrounds is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include continental breakfast, free self parking, and an area shuttle.

Free WiFi, kitchens

The 97 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and sofa beds. Weekly housekeeping is available.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$38* Per night/room Mar 8 - Mar 9

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

MainStay Suites ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MainStay Suites

Everyone (9) Couples (2) Family (3)
4 out of 5
The beds an pillows are not very comfortable that’s the only thing I think they could improve on

Posted by on Feb 22, 2020

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5 out of 5
Due to the very (!) low price, I was concerned that this hotel would be a dump. It was such a relief to pull up to a beautiful, updated/new hotel in a quiet area off of the freeway (near another large hotel and some businesses, so I was more confident about the security of our vehicle in the lot). It was just as beautiful inside- very spacious rooms, clean, quiet, and comfortable. The appearance, linens, and beds would be along the lines of a Hampton...mid range and well appointed. Even the shower head appeared new (I've traveled a lot for work, and even higher end hotels often have unsanitary fixtures/they fail to clean or replace them). Our kids loved the pool. The fitness center was very small (three pieces), but their climbing machine was top of the line (burns more calories than most I've used- awesome)! It would be nice if they had a hot tub, but they do offer board games and fun options for the little ones. We did purchase some disposable plates/cutlery, so I'm not sure how well they stocked the dishes. Regardless, there was a sign that offered any additional, forgotten, or necessary items... gratis. We had a few minor issues (drain plug got stuck, missing shower curtain), but the staff was very apologetic and the problems were easily resolved. For the price, I couldn't be happier (it was worth at least double what we paid). I would highly recommend this hotel, and my family and I will definitely stop there if we're ever in the Rapid City area again.

Posted by , from Spokane on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Lydia

Wow! Thank you so much for leaving us such a great review! This means a lot to all the managers and staff at the hotel. We hope you will choose to stay with us again the next time you are in the area

4 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Lydia

Thank you so much for leaving us a review!

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by Lydia

Thank you for the review!

4 out of 5
A suggestion- put non- skid surfaces in the bathtubs or have a tub mat to prevent slips- the tub was very slippery- room 208 Dining room is too small to accommodate a full hotel- food was good but it was difficult for the staff to keep up with fresh food. ran out at times.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 12, 2019 by Lydia

Thank you for leaving us a review!

5 out of 5
Great hotel! Great location! Very friendly! Will stay again.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 27, 2019 by Lydia

Dear Valued Guest, Thank you so much for leaving such a great review!!! We are thrilled to hear you had a great stay and hope you'll stay with us again soon.

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Lydia

Dear Valued Guest, Thank you so much for taking the time to write us a review!

5 out of 5
Very clean, great breakfast, nice pool, comfy beds.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Lydia

Dear Appreciated Guest, It is guests like you who we appreciate the most! Thank you so much for leaving us such a great review. We are so happy to hear you enjoyed your stay.

5 out of 5
Food service was a bit slow, daily lack of breakfast items. Pool was on the cool side and the room should have been warmed. We had to move from the initial room due to bad odor as you walked in.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Lydia

Dear Valued Guest, Thank you for leaving us a review. These reviews are extremely valuable to us so we appreciate you taking time to write some words to us about how we are doing. I have addressed the issues you stated to the appropriate managers to prevent this happening again. Thanks again!

5 out of 5
Very clean and the staff was very pleasant. Check in was smooth and quick.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by Lydia

Dear Valued Guest, Thank you so much for leaving us such a glowing review! We are happy to hear your stay was enjoyable. We hope to see you again soon!

Property Features

MainStay Suites offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly MainStay Suites. Self parking is free. This Rapid City hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rapid City, SD (RAP-Rapid City Regional) (17.3 km / 10.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. This Rapid City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

  • MainStay Suites Hotel Rapid City
  • MainStay Suites Rapid City
  • MainStay Suites Hotel
  • MainStay Suites Rapid City
  • MainStay Suites Hotel Rapid City

You should know

  • Pool access available from 6:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.