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"Expected to stay at a traditional quality Ramada. After check-in, was advised that the bar was closed for remodeling. Then I was directed to a very ... " More

By a verified traveler on Tue 07 Jan 2020

Hotel Description

Hotel near Rushmore Mall in Rapid City

City center stay

Within 3 miles (5 km) of this Rapid City hotel, you'll find Rushmore Mall and Central States Fairgrounds. Dinosaur Park and Storybook Island are also within 6 miles (10 km).

Renovated in 2017

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, flat-screen TVs

The individually furnished guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Mar 5 - Mar 6

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Non-Smoking)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada by Wyndham Rapid City ratings based on 8 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Rapid City

Everyone (5) Couples (1) Family (1)
3 out of 5
Expected to stay at a traditional quality Ramada. After check-in, was advised that the bar was closed for remodeling. Then I was directed to a very remote, small unattended building with about a dozen rooms. Room was nice enough but security of the parking area and rooms was questionable. Ended up walking to another nearby hotel for food and beverages.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by General Manager Ramada by Wyndham Rapid City

Dear Anonymous, Thank you for taking the time to share your comments regarding your stay at the Ramada by Wyndham Rapid City. We appreciate these comments to see where we might need to make improvements. I am not sure of the dates of your stay, however our restaurant has been open since August and the bar has been open since the end of November so there may have been some information miscommunicated if your stay was after these dates. We hope that you will consider Ramada by Wyndham for any future lodging needs while in Rapid City. When making reservations, I might suggest that you request to be located in the main building so that you might feel more secure in your surroundings. Thank you again. Hope to see you soon! With regards, Sheila Leone General Manager

1 out of 5
Put us in a room knowing the A/C made so much noise you couldn't sleep and to hot if you turned A/C unit off, but the next day they did put us in to a different room and it was nicer, but very disappointed in Ramada for putting my wife and I in the first room

Posted by , from Harrisburg, Pa. on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by Dani, Sales Manager

Hello Rick, I am truly saddened that we offered you a room that didn't meet your expectations. Please know that we are addressing every concern that we are made aware of. Thankfully, our front desk staff was able to get you into a more comfortable room.

2 out of 5
The breakfast area lacked attention and the facility needs lots of work

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 17, 2019 by Dani, Sales Manager

Thank you for taking the time to tell us about your experience at Ramada by Wyndham Rapid City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

1 out of 5
Front desk have no idea where the room was took as 25 minutes to find it ( very big place ) Bartender was very good

Posted by on Sep 10, 2018

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1 out of 5
Bad rooms, bad service. No microwave or fridge in the room. The bathroom door was broken. The trash from previous customer was as is in the room. The bedsheets had dried blood on them. Also there were lot of bugs. And this was not only in one room in two nights I changed 3 rooms and they all were in the same condition. Would never recommend to any one.

Posted by , from Dallas on Aug 8, 2018

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5 out of 5

Great Room

Pros: Location
Cons: Parking Lott
Location: Great
This is an old hotel being remodeled, the room was excellent, the one thing that I am sure they will fix is the parking lot, other than that everything was great I would highly recommend staying here it is close to the highway and convenient to shopping and restaurants. The staff was very accommodating.

Posted by on Jul 13, 2018

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4 out of 5

Near airport

Pros: Price
Location: In a big town
Quiet no complaints. Nice staff. Good coffee. Near a lot of dining options

Posted by , from Pa on Oct 21, 2017

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Comment from Hotel Management

Oct 27, 2017 by Aaron V

Thank you for the review! We at the Ramada are glad to hear you enjoyed your stay and we hope you choose us again on your next trip to the Black Hills! -Aaron V

3 out of 5

Hotel Stay

We stayed 6/17 to 6/18. Yes the hotel is under construction but the lobby is nice along with the staff that helped us a few times. Beds were super comfortable and once you go into your room you forget about the construction. Yes, I was hesitant after reading others comments but we had no issues. We had 2 rooms an 6 of us.

Posted by , from Colorado Springs on Jun 20, 2017

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About the Ramada by Wyndham Rapid City

Location 1902 N Lacrosse St, Rapid City, SD 57701

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 9060 square feet (842 square meters) and includes a conference center. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Ramada by Wyndham Rapid City. Self parking is free. A complete renovation of Ramada by Wyndham Rapid City was completed in May 2017. This Rapid City hotel is smoke free.

  • 189 guestrooms or units
  • 2 levels
  • 2 buildings
  • 9060 sq ft of conference space
  • 842 sq m of conference space
  • Built in 1964
  • Dining venue
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rapid City, SD (RAP-Rapid City Regional) (17.4 km / 10.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Rapid City offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Seasons Restaurant-Lounge - This restaurant serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 10.00 per accommodation, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No elevators
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 5.00 for adults and USD 5.00 for children (approximately)
  • Pet fee: USD 10.00 per accommodation, per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Rapid City
  • Ramada Rapid City
  • Rapid City Ramada
  • Ramada Rapid City Hotel
  • Ramada Wyndham Rapid City Hotel
  • Rapid City Ramada Hotel Rapid City
  • Ramada Wyndham Rapid City
  • Ramada by Wyndham Rapid City Hotel
  • Ramada by Wyndham Rapid City Rapid City
  • Ramada by Wyndham Rapid City Hotel Rapid City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.