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Serena Inn & Suites - Rapid City

2.5 star property
Hotel near Watiki Water Park in Rapid City

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Serena Inn & Suites - Rapid City

Photo gallery for Serena Inn & Suites - Rapid City

Lobby
Traditional Single Room | Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Serena Inn & Suites - Rapid City

Reviews
6.4

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2124 N Lacrosse St, Rapid City, SD, 57701
  • Popular LocationRushmore Mall6 min walk
  • Popular LocationWatiki Water Park4 min drive
  • Popular LocationThe Monument Civic Center5 min drive
  • AirportRapid City, SD (RAP-Rapid City Regional)19 min drive

Room options

View all photos for Traditional Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Single Room

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Single Room

Traditional Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Executive Studio Suite

  • Sleeps 2
  • 1 Queen Bed

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$118 total
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About the neighborhood

Rapid City

In Rapid City .Within a 15-minute walk of the hotel, you'll find Rushmore Mall and Pirate's Cove Adventure Golf. Journey Museum & Learning Center and Central States Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Rushmore Mall - 6 min walk
  • Watiki Water Park - 4 min drive
  • Central States Fairgrounds - 5 min drive
  • The Monument Civic Center - 5 min drive
  • Main Street Square - 5 min drive

Getting around

  • Rapid City Regional Airport (RAP) - 18 min drive

Restaurants

  • Starbucks - 3 min drive
  • Rushmore Mall Food Court - 15 min walk
  • Fuji Japanese Steakhouse & Sushi Bar - 3 min drive
  • Texas Roadhouse - 11 min walk
  • Culver's - 3 min drive

About this property

Serena Inn & Suites - Rapid City

Hotel near Watiki Water Park in Rapid City
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Serena Inn & Suites - Rapid City also features a fitness center, a front-desk safe, and a television in a common area. Free self parking is available.

This Rapid City hotel is smoke free.

  • 114 guestrooms or units
  • To-go breakfast (free)
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Rapid City offers 114 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and window guards in each accommodation.

Property is also known as

Serena Inn Suites Rapid City
Serena Inn & Suites Rapid City
Serena Inn & Suites - Rapid City Hotel
Serena Inn & Suites - Rapid City Rapid City
Serena Inn & Suites - Rapid City Hotel Rapid City

Frequently asked questions

How close is Serena Inn & Suites - Rapid City to the airport?

Serena Inn & Suites - Rapid City is 14.4 mi (18-min drive) away from the Rapid City Regional Airport (RAP) airport, the closest popular airport to the property.

Does Serena Inn & Suites - Rapid City have an airport shuttle?

Airport shuttle services are not available at Serena Inn & Suites - Rapid City.

Does Serena Inn & Suites - Rapid City offer free breakfast?

Serena Inn & Suites - Rapid City offers free on-the-go breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Serena Inn & Suites - Rapid City?

No, there is no casino at this hotel.

What time is check-in at Serena Inn & Suites - Rapid City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Serena Inn & Suites - Rapid City?

This hotel offers free self parking.

Does Serena Inn & Suites - Rapid City have a pool?

Serena Inn & Suites - Rapid City does not have a pool.

Does Serena Inn & Suites - Rapid City have a spa?

There are no spa services available at this hotel.

How close is Serena Inn & Suites - Rapid City to downtown Rapid City?

Serena Inn & Suites - Rapid City is 2.2 mi away from Rapid City.

Serena Inn & Suites - Rapid City Reviews

Reviews

6.4
Rating 10 - Excellent. 223 out of 962 reviews" "
Rating 8 - Good. 236 out of 962 reviews" "
Rating 6 - Okay. 174 out of 962 reviews" "
Rating 4 - Poor. 148 out of 962 reviews" "
Rating 2 - Terrible. 181 out of 962 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Taylor

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got charged for our booking, just to arrive and find out the entire hotel is shut down and not even open. Locked doors. Not a single vehicle in the parking lot.
Stayed 2 nights in Feb 2023

2/10 Terrible

Shari

Stayed 1 night in Dec 2022

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sink could be fixed; otherwise all was great.
Stayed 1 night in Sep 2022

4/10 Poor

Gary

Traveled with partner
Disliked: Cleanliness
Room floor and counter tops were very dirty. The floor were not vacuumed and counters were sticky and had old food crumbs. Simply was not cleaned. Bed was fine.
Stayed 1 night in Sep 2022

8/10 Good

Whitney

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Tera

Liked: Cleanliness
Older hotel but was clean
Stayed 1 night in Sep 2022

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service
Poor staff
Stayed 1 night in Sep 2022

10/10 Excellent

Pat

Stayed 1 night in Aug 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Genevieve

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was not good cold left over coffee. The AC in our rm wasnt working. The plug was missing out of the sink good thing my rings didnt fall in it
Stayed 1 night in Aug 2022