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"The check in took entirely too long. It seemed that it took tow people to run the computer at the front desk and they couldn't figure out how to oper ... " More

By a verified traveler on Tue 04 Aug 2020

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Hotel Description

Hotel perfectly located for exploring Rapid City

City center stay

You'll be within half a mile (1 km) of Monument Health and 2 miles (3 km) of Dinosaur Park with a stay here. Museum of the American Bison and Main Street Square are also within 2 miles (3 km).

Free perks

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A 24-hour business center, a terrace, and a picnic area are also on offer.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$58* Per night/room Oct 15 - Oct 16

Suite, 1 Bedroom, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Travelodge by Wyndham Rapid City ratings based on 39 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Travelodge by Wyndham Rapid City

Everyone (10) Couples (8) Family (18)
5 out of 5

Posted by on Aug 8, 2023

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1 out of 5
Beware Room 192!! Well this hotel looked nothing like the pictures online. I’m appalled we paid close to $200 for this hellhole. The cover of the a/c came crashing off when all we did is press a button to lower the temp. The curtains were broken. There was one coffee package (every hotel in my life I’ve stayed at always provides two). The front door didn’t seal shut. The ice machine was broken. The toilet handle was broken so we had to leave our waste floating. The bottom of the tub was loose and bubbled so you had to hang on just to wash yourself. The only good thing was the fact that I only had to take two steps to exit this room and get back into my car the next morning and get the hell out of there!! I’ve stayed in TONS of hotels and never paid this much for such poor quality. I’ve noticed people complaining on here well over a year ago and improvements were supposedly going to be made. Ummm yea doesn’t appear any money is being put back into this place! Keep on trucking past this one.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 13, 2023 by Hotel Manager

Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

4 out of 5

Posted by on Jan 31, 2023

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Comment from Hotel Management

Mar 9, 2023 by Hotel Manager

Dear Gary, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

2 out of 5
We arrived at 12:30 AM, unloaded all of our things and only then found out that the ceiling in the bathroom had caved in and there was a mess on the floor. They put us in a different room and when I asked for concession on the charges for our two dogs, he said no, explaining that the room that he gave us as $30 more a night than the one we booked. They were both disgusting. He did credit back the charge for one of the dogs. But it was like pulling teeth. Don’t stay there unless desperate.

Posted by , from Bozeman on Sep 18, 2022

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Comment from Hotel Management

Oct 7, 2022 by Hotel Manager

Dear Guest,We sincerely regret to know that your experience was not as positive as expected.We have taken note of these comments to make sure we do better than ever for future guestsSincerely,Hotel Manager

2 out of 5
10-12 beetles/cockroaches in bathroom, spiders, curtains ripped and stained. Door in poor condition. Sketchy characters around property and visiting the clerk. Felt unsafe; checked out within 30 minutes of checking in!

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 10, 2022 by Hotel Manager

Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,Hotel Manager

2 out of 5
The property is old. The carpet needs to be cleaned BADLY. The paint is pealing in the bathroom.

Posted by on Jun 23, 2022

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Comment from Hotel Management

Jun 23, 2022 by Arjun

I am sorry that you had issues with your room. We are working on these Issues to ensure that they dor not occur again. Thank you for the feedback.

1 out of 5
Our 1st room had no heat, 2nd too much heat & had to run AC at °23 F. No towels or toiletries, extremely hard beds to where we couldn't sleep much and woke with aches.pillows felt like wads of rags in a pillow case. No security lights, constant dripping sound in ducts. No breakfast, just a bag of snacks even though it advertised free breakfast. Horrible stay, however the staff was good and our room was clean.

Posted by on Dec 8, 2021

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Comment from Hotel Management

Dec 9, 2021 by Arjun Venukrishnan

We apologise for the unpleasant experience that you had at our hotel. We are not serving breakfast due to covid restrictions. However we are providing a grab and go bag in lieu of breakfast. We are adressing the issues with the room. Thank you for your feed back. Once again we apologise for the inconvenience caused to you.

2 out of 5
Not worth the money. Outdated rooms and the pool was closed. Blow dryer in room didn’t work

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 21, 2021 by Chrissy

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
It took over an hour to check in the toilet has poop and pee on it the bathrooms were terribly dirty hair stuff everywhere carpet was nasty nothing was clean didn't even sleep you owe me $300 Travelocity

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 8, 2021 by Chrissy

We do apologize that you did not enjoy your stay. We do value your feed back and are working on these issues. Thank you!

1 out of 5
This place is a disaster. 1) I was checked into a room that was already occupied. 2) Even though I was on vacation, I still have work assignments to complete. After personal and staff attempts to get the internet to work in our room, we were told we could use the computer in the lobby. 3) The computer in the lobby said to limit use to 15 minutes. 4) Tub did not drain. 5) The floors in our room was visibly dirty. Do NOT stay here. I never thought I would happy to pay an extra $100/night to stay in normal hotel.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 8, 2021 by Chrissy

We do apologize that you did not enjoy your stay. We do value your feed back and are working on these issues. Thank you!

About the Travelodge by Wyndham Rapid City

Location 2505 Mount Rushmore Rd, Rapid City, SD 57701

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Travelodge by Wyndham Rapid City. Self parking is free. The property offers extended parking privileges.

  • 99 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1960
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Travelodge by Wyndham Rapid City offers 99 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Private outdoor space
  • Television
  • Cable channels
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Colonial house restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

The pub - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Laundry fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Wyndham Rapid City Hotel
  • Best Western Town N Country Motel Rapid City
  • Travelodge Rapid City Motel
  • Travelodge Rapid City
  • Travelodge Wyndham Rapid City
  • Travelodge by Wyndham Rapid City Hotel
  • Travelodge by Wyndham Rapid City Rapid City
  • Travelodge by Wyndham Rapid City Hotel Rapid City

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.