- Check-in time starts at 3 PM
- Check-in time ends at 11:00 PM
Special check-in instructions:
This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Al Castello Luxury offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.
- One child stays free
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Children stay free - maximum age 5
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Online penalty collection
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 15 per person (roundtrip)
- Airport shuttle fee per child: EUR 10 (roundtrip), (from 1 to 12 years old)
- Valet parking fee: EUR 15.00 per night
- Crib (infant bed) fee: EUR 10.0 per day
- Rollaway bed fee: EUR 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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