- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with multiple casinos connected, free parking and shuttle to the airport.
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Located in Reno, Eldorado Resort Casino at THE ROW is in the city center and near the airport. Knitting Factory and Bruka Theater are cultural highlights, and some of the area's landmarks include Reno Arch and Victorian Square. Fleischmann Planetarium and Science Center and Great Basin Adventure are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
One wash cloth was wet and left on the night stand. One wash was on the towel rack with long strands of black hair on it. The bathroom tub had dirt and soap acum on the bottom due to the drain being slow. The hair dryer overheated and shut off at about 90 seconds. I called the front desk and they replaced the towels right away. We called in the morning for them to replace the hair dryer. When we came back in the evening we had to call again to replace the hair dryer. At we told the front desk about all the problems and they said sorry about that. Iwe will not be returning to this facility.