- Disliked: Staff & service, property conditions & facilities
There were no pluses. The staff is rude, multiple people's doors didn't work and we told maintenance that our door didn't work and it was never fixed. We went to the front desk and they never helped. The bed was broken which was told to the front desk. Then while doing laundry the gentleman who worked nights kept trying to get me out of the laundry room before my laundry was done. They are now charging me for the door and the bed. Then they are saying that they are also charging me to repaint the room even though when asked they wouldn't tell me. Wendy the front desk lady was rude and caught an attitude when I was asking what we were getting charged for. Then when I told her ok I would call on Monday to talk to the GM she turns around and goes have a splendid day I hope you don't live like this. All around customer service is crap.