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"I did not like playing too much at the machines. Payout was terrible. Circus circus and elders do and silver machines played with you more. We went t ... " More

By a verified traveler on Sun 12 Jul 2020

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$34* Per night/room Aug 19 - Aug 20

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

3-star hotel near National Bowling Stadium

City center stay

Within a 10-minute walk of this Downtown Reno hotel, you'll find National Bowling Stadium and Reno Arch. Reno Events Center and Club Cal-Neva Casino are also within half a mile (1 km).

Casino, poolside drinks

This smoke-free hotel features a casino and 4 restaurants. Enjoy the seasonal outdoor pool and perks like free self parking and a free airport shuttle. A poolside bar, a 24-hour front desk, and a bar/lounge are also provided.

Free WiFi, iPod docks

In addition to flat-screen TVs with cable channels, the 833 guestrooms offer free WiFi and iPod docks. 24-hour room service, hair dryers, and showers are also available.

Sands Regency Casino Hotel ratings based on 98 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sands Regency Casino Hotel

Everyone (49) Couples (16) Family (34)
4 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 3, 2020 by Sands Response Team

Thank you so much for staying with us. We hope that you'll choose to visit us again in the very near future!

3 out of 5
I did not like playing too much at the machines. Payout was terrible. Circus circus and elders do and silver machines played with you more. We went there for my husbands Birthday and no comps. There used to be comps and little trinkets, not any longer. The sands has been quite stingy since the new ownership. Rates are just about as expensive as the ones down the street. We have been staying down the street. Come on sands.... make us want to stay and gamble at your casino. Where are the comps and discounts to keep us out of towners. We want to come spend our money, but have fun doing it

Posted by , from Ca on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Sands Response Team

We appreciate your feedback, Sar. We definitely will make sure our team is aware of the programs you mentioned and will work on it right away!

4 out of 5

Posted by on Jul 5, 2020

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5 out of 5
I liked that it was close to everything no to to close. I loved that u can see so much from ur window. All and all I would stay here again!

Posted by , from Ca on Mar 19, 2020

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Comment from Hotel Management

Mar 19, 2020 by Sands Response Team

Thank you so much for your wonderful feedback, Deedee. We love that you enjoyed your view from your hotel room and we look forward to the next time you visit us!

5 out of 5
It was my wife's birthday weekend that was the last sp on are 3 day adventure, we got there check in was fast and easy. Great staff will be coming back!!

Posted by , from Bishop ca on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Sands Response Team

It is definitely an honor to have you and your wife celebrate her birthday here at The Sands, Justin! We look forward to your next visit with us.

5 out of 5
Nice room clean and good tv. Friendly staff and good customer service.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Sands Response Team

Thank you for your valuable feedback. Our staff truly care about our guests and we will make sure to share your review with them!

4 out of 5
Beautifully done & kept up. Will definitely go back.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Sands Response Team

Thank you for your compliments! We look forward to your next visit with us. In case you are not aware, the new Premium rooms will soon become available middle of this year but you can definitely start booking them now.

4 out of 5
The card tables were fun, however maybe need another 1 more 21 table. Bathrooms were needing cleaning. Our room we had no hot water but maintenance man came right away to fix. Was happy they did.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Sands Response Team

We appreciate your feedback and will make sure to consider your suggestion about adding another card table. We hope that you will choose to stay with us again and consider booking the new Premium Rooms.

2 out of 5
The property is good location. We stayed here a number of times and this room was not up to what we expected. The bathroom tub was dirty, toilet did not flush well, bed was so uncomfortable It sinked in the middle, and pillows were so hard. Very disappointed with our room reservation.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by Sands Response Team

We are so sorry to learn about your recent experience with us, Maggie. We are working hard on renovating the property and the newly remodeled hotel tower will be released middle of this year. We hope that you will give us another chance so you can see the new Sands!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Sands Response Team

Thank you for the 4 stars!!! We look forward to serving you again soon.

About the Sands Regency Casino Hotel

Location 345 N Arlington Ave, Reno, NV 89501

Property Features

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free during limited hours. A casino, a seasonal outdoor pool, and multilingual staff are also featured at Sands Regency Casino Hotel. Self parking is free. This 3-star Reno hotel is smoke free.

  • 833 guestrooms or units
  • 17 levels
  • 4 dining venues
  • Casino
  • Bar by the pool
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno-Tahoe Intl. Airport (RNO) (10.2 km / 6.4 mi)
  • Train station: Reno Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Sands Regency Casino Hotel offers 833 air-conditioned accommodations with iPod docking stations and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Copa Bar and Grill - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 6 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Individually-wrapped food options are available for breakfast

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Tourism fee: USD 3 per accommodation, per night
  • Resort fee: USD 17.03 per accommodation, per night

The resort fee includes:

  • Pool access
  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Regency Casino
  • Regency Casino Hotel
  • Sands Regency
  • Sands Regency Casino
  • Sands Regency Casino Hotel
  • Sands Regency Casino Hotel Reno
  • Sands Regency Casino Reno
  • Sands Regency Hotel
  • Regency Hotel Reno
  • The Sands Regency Hotel Reno
  • Regency Hotel Sands
  • Sands Regency Casino
  • Sands Regency Casino Hotel Reno
  • Sands Regency Casino Hotel Hotel
  • Sands Regency Casino Hotel Hotel Reno

You should know

  • Sands Regency Casino Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.