There's a large, comfortable space downstairs for people to congregate and work or meet and talk business or pleasure and lots of places to lounge. My husband was pleased by the area around the check-in desk they call "Cravings" which offers candy bars and snacks (and other extras) for a charge. They had real half and half in the refrigerator which is extremely meaningful to a coffee snob who drinks six cups in the morning. The man at the desk was very pleasant and helpful.
The room was nice, but we were disappointed that it didn't have a refrigerator.
The catch was this--there was no hot water. Not even warm. I noticed it when I washed my face that night, but in the morning my husband was yelling from the shower, so that's when I knew it wasn't just a glitch. Had it just been me, I wouldn't have noticed, since I hate bathing and only take showers when absolutely needed (when someone can smell me more than a few feet away). He wasn't that happy though, and we called the front desk. They sent someone up but it wasn't fixed by the time we left. They offered us free breakfast (you'd have to actually pay me to eat breakfast) or Marriott points, but I took a Facebook survey and 95% of the people who commented said they should have comped our room or at least given us some of the money back. But most of my Facebook friends have higher standards than I do, so there's that.