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4.1 out of 5

"It was back of the main road. That was nice. " More

By a verified traveler on Fri 11 Jun 2021

Hotel Description

3-star guestrooms with free WiFi

In Richmond

At this Richmond hotel, you'll be within 3 miles (5 km) of Henrico Doctors' Hospital and 6 miles (10 km) of University of Richmond. Short Pump Town Center and Carytown are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 71 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and phones.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Jun 27 - Jun 28

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Richmond West at I-64, VA ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Richmond West at I-64, VA

Everyone (12) Couples (4) Family (8)
5 out of 5
It was back of the main road. That was nice.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by Kim Jones

Thank you for providing us with feedback from your stay. We look forward to having you as guests again in the future.

4 out of 5
Its nice place

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by Kimberly Jones

Thank you for rating your stay.

5 out of 5
Great place to stay for the price. The couch “looks” nice but a tad bit uncomfortable and that’s as far “bad” I’d have to say about the stay.

Posted by , from Richmond, Va on Nov 21, 2020

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Comment from Hotel Management

Dec 12, 2020 by Kimberly Jones

Thank you for reviewing your stay with us.

1 out of 5
I'm not one who usually leaves negative reviews. For the most part, the hotel was okay. There were some crumbs on the floor and in the sheets of the pullout bed as well as a giant red stain in the room that looked like Kool-Aid. Not sure what it was. I booked this hotel stay through Travelocity, but this hotel also ran my credit card for incidentals once I showed up (typical procedure). I did not get a printed receipt when checking out (my mistake for not insiting on getting one) and the additional charge posted to my account. I called mutiple times to get the charge removed. The staff was very nice on the phone saying they would take care of it, but they never refunded the charge. I called back a third time and they said to file a claim with my credit card company. It has now been 3 months and the charge still hasn't been resolved. I recommend making sure you are not charged twice like I was for your hotel stay. I would personally avoid this hotel all together and stay somewhere else.

Posted by , from Virginia on May 31, 2020

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Comment from Hotel Management

Jun 4, 2020 by Kim Jones

Guest, Thank you for taking the time to review your stay with us. Your feedback is greatly appreciated. In order to make sure the charges have been rectified we would need you to contact the property directly. We will be happy to assist you with this matter.

3 out of 5
good value check in took forever as rooms were not ready told third party booking did not guarantee assigned and ready room...that's not good long line of people checking in at 3:13pm

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 15, 2020 by Kimberly Jones

Thank you for providing us with feedback on your stay.

5 out of 5
Eggs would be nice for breakfast but other than that perfect

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kimberly Jones

Thank you for taking the time to review your stay with us. We are thrilled to know that your time here was enjoyed. We hope to see you again soon.

4 out of 5
Only one small problem...spotted a couple of cockroaches in the bathroom late at night. Otherwise a good stay for an affordable price.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kimberly Jones

Thank you for your feedback about your stay.

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kimberly Jones

Thank you for rating your stay.

5 out of 5
Well kept and friendly staff. Quiet and all the amenities you need

Posted by on Nov 14, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kimberly Jones

Thank you for rating your stay

4 out of 5
Very clean, exercise room was nice but could be a little bigger. Needs free weights and area to do other exercises that doesn’t need machines. Overall nice place for the money.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kimberly Jones

Thank you for reviewing your stay.

About the Country Inn & Suites by Radisson, Richmond West at I-64, VA

Location 8010 W Broad St, Richmond, VA 23294

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2021 (dates subject to change):

  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Spa tub
  • Swimming pool

Property Features

Country Inn & Suites by Radisson, Richmond West at I-64, VA offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, Richmond West at I-64, VA also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 3-star Richmond hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Newport News - Williamsburg Intl. Airport (PHF) (121.2 km / 75.3 mi)
  • Train station: Richmond Staples Mill Road Station (4.4 km / 2.8 mi)

Room Amenities

Country Inn & Suites by Radisson, Richmond West at I-64, VA offers 71 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson I-64
  • Country Carlson Richmond West I-64 VA
  • Country Inn Carlson Richmond West I-64 VA
  • Inn Carlson I-64
  • Country Inn Radisson Richmond West I-64 VA
  • Country Radisson Richmond West I-64 VA
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Frequently Asked Questions