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Extended Stay America Suites North Chesterfield Arboretum

2.5-star property
241 Arboretum Pl, Richmond, VA 1-855-201-7819
3.9 out of 5
Good!
See all 23 travelocity Reviews

"Good place to stay with kids and my little pet. " More

By a verified traveler on Tue 12 Mar 2024

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Hotel Description

Hotel perfectly located for exploring North Chesterfield

North Chesterfield stay

Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Johnston-Willis Hospital and Chesterfield Towne Center. Chippenham Hospital and Mid-Lothian Mines Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites North Chesterfield Arboretum ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Extended Stay America Suites North Chesterfield Arboretum

Everyone (8) Couples (1) Family (12)
2 out of 5

Posted by , from FALLS CHURCH on Mar 18, 2024

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5 out of 5
Good place to stay with kids and my little pet.

Posted by on Mar 12, 2024

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5 out of 5
clean

Posted by on Dec 29, 2023

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3 out of 5

Posted by on Sep 23, 2023

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5 out of 5
clean

Posted by on May 29, 2023

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Comment from Hotel Management

May 29, 2023 by Hotel Management

Dear devon, We are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to host you again on your next visit to the city.Sincerely,Hotel Management

5 out of 5
Clean hotel and affordable price.

Posted by on Apr 27, 2023

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3 out of 5
Room not really clean. Door jammed. Dusty room

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 16, 2023 by Hotel Management

Dear Chris, Please accept our apologies for the condition of your suite and any oversight on our part. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our housekeeping and maintenance team so these issues do not happen again. We hope you will reconsider staying with us again when you return to our area.Sincerely,Hotel Management

5 out of 5
The staff was great. The receptionist were very helpful and answered all my questions. The room was clean and bright, and the room service was always on time. Will be coming back!

Posted by on Feb 28, 2023

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5 out of 5
my 5 year old & I traveled to meet grandparents in Richmond, our stay was very great at this hotel.

Posted by on Dec 21, 2022

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Comment from Hotel Management

Dec 22, 2022 by Hotel Management

Dear Sonia, Thank you so much for taking the time to write a review about your stay at Extended Stay America. It means a lot to know you and your kid had an enjoyable stay with us. We aim to provide an exceptional experience for our guests, and we’re happy we could make that happen for you. Thank you for being our guest. We look forward to your next visit!Sincerely,Hotel Management

5 out of 5
Very clean room. Pet friendly and close to lot of restaurants.

Posted by on Nov 29, 2022

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About the Extended Stay America Suites North Chesterfield Arboretum

Location 241 Arboretum Pl, Richmond, VA 23236

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available. This Richmond hotel is smoke free.

  • 123 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America North Chesterfield
  • Extended Stay America North Chesterfield Arboretum Hotel
  • Extended Stay America North Chesterfield Arboretum Aparthotel
  • Extended Stay America North Chesterfield Arboretum Richmond
  • Homestead Studio Suites Richmond / Midlothian Hotel Richmond
  • Extend Stay America Chesterfi
  • Extended Stay America North Chesterfield Arboretum
  • Extended Stay America Suites North Chesterfield Arboretum Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.