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"I really enjoyed my stay here, my room was great & the people at the front office were so nice! " More

By a verified traveler on Tue 24 May 2022

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Hotel Description

Hotel near University of Richmond in Richmond

Dumbarton stay

Your stay at this Dumbarton hotel places you within 3 miles (5 km) of University of Richmond and Henrico Doctors' Hospital. Shops at Willow Lawn and Strangeways Brewing are also within 3 miles (5 km).

Renovated in 2017

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A picnic area and a safe deposit box are also provided.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$105* Per night/room Jun 28 - Jun 29

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio, 2 Queen Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America Suites Richmond W Broad St Glenside N ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Richmond W Broad St Glenside N

Everyone (4) Couples (2)
5 out of 5
I really enjoyed my stay here, my room was great & the people at the front office were so nice!

Posted by on May 24, 2022

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2 out of 5
For the cost of the room, you would expect a much nicer room. While the room was clean (minus the floor being very slippery in places), the furniture is not comfortable, there are no personal care products (except for two small soap bars), the bed was small and hard as a rock. If you have to take this hotel because it is the only one available be ready for a shower that barely gets your feet wet. On a positive note, the staff was kind.

Posted by , from SILVER SPRING on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Hotel Management

Wendy, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Please know we welcome you to contact our front desk at any time for items you need to make your stay more comfortable, we are always here to help! We hope this was not too much of an inconvenience and that you will stay with us again soon! Sincerely, Hotel Management

3 out of 5
Experience would have been better if the hotel had smoking rooms.

Posted by , from RVA on Dec 21, 2018

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Comment from Hotel Management

Dec 22, 2018 by Hotel Management

Thank you for reviewing your stay. Although you had an overall pleasant time, we are sorry for not meeting all of your expectations. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management

4 out of 5

Hotel staff

Hotel staff Raquel was amazing, she's everything you look for in any professional staff member and a qualified person in the front of the hotel, she was very attentive, she was very compassionate and she was professional I can't say enough good things about this young lady

Posted by on Jul 3, 2017

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Comment from Hotel Management

Jul 7, 2017 by General Manager

Thank you for sharing your wonderful experience at Extended Stay America - Richmond - W. Broad Street - Glenside - North. We are delighted to know you thoroughly enjoyed your time with us and that the exceptional service provided by Raquel exceeded your expectations. I will be sure to share your compliments with her personally for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager

1 out of 5

Dirty hotel and NO breakfast

Pros: The woman at the desk who I addressed my concerns with was very nice.
Cons: Please see above.
The hotel is currently undergoing renovations, but that is no excuse for the level of dirtiness that I encountered. The carpet in my room had not been vacuumed, the toilet paper holder was broken off of the wall and simply placed on a shelf near the bathroom. The toilet paper had then been put on the back of the toilet. The blackout curtains had multiple holes in them, allowing light to pass in to my room. When the heat came on the fan made a loud screeching noise. A free breakfast was advertised. Coffee was out, but they were out of milk and creamer. There was nothing to eat. I addressed my concerns with the hotel staff and asked for a manager to contact me. I still have not heard back from them. I checked out a day early and found someplace else to stay.

Posted by on Jan 30, 2017

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1 out of 5

steer clear.

worst and most frustrating hotel experience. extremely unhelpful and RUDE front desk staff. Made 0 attempt to correct my issue or do anything to help the situation. it was a young girl up front and I was given attitude the entire time like I was in the wrong for THEIR mistake! I won't waste my time again. don't waste yours.

Posted by on May 12, 2015

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4 out of 5

Excellent room for the price. Personable staff

Pros: Close restaurants, Free Internet, Quiet
Very convenient to get to, in close proximity to restaurants and shopping. Very clean room, nice that there is a kitchenette so that you do not have to dine out if you don't want to.

Posted by on Apr 12, 2011

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5 out of 5

great price, great ammenities

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
The room we booked with a full kitchen was more than adequte and comfortable for our stay. It was conveninet for our location, the price was great and we were able to prepare some nice meals in our room, as well as having good options to eat out if we chose. The satff at check in were friendly and professional. We have no reservation recommending this hotel to others.

Posted by , from Raleigh, NC on Apr 12, 2011

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3 out of 5

Great place to stay

Pros: Close restaurants, Quiet, accepts pets
Travel to Richmond often and I always stay here. Rooms are large and comfy, hotel is always quite, a few good places to eat near by (car required)

Posted by on Feb 8, 2011

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4 out of 5

Value for Money

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
It was a wonderful experience for me at the hotel. I and my wife are on our way to NY for the US open. Was there for a day and the stay is wonderful. They offer wireless internet, room is clean and good kitchen area. They offered breakfast with muffins, coffee and fruits. The staff are cooperative and made our stay pleasant one. I may probably stay there if I am going to Washington DC.

Posted by , from Dallas, TX on Feb 3, 2011

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About the Extended Stay America Suites Richmond W Broad St Glenside N

Location 6807 Paragon Pl, Richmond, VA 23230

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Richmond W Broad St Glenside N. Free self parking is available. The property offers extended parking privileges. A complete renovation of Extended Stay America Suites Richmond W Broad St Glenside N was completed in March 2017. This Richmond hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Richmond Staples Mill Road Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Richmond W Broad St Glenside N offers 82 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Broad St-Glenside-North Aparthotel
  • Extended Stay America W St-Glenside-North
  • Extended Stay America W St-Glenside-North Hotel
  • Extended Stay America W St-Glenside-North Hotel Richmond Broad
  • Extended Stay America Broad St-Glenside-North
  • Extended Stay America Broad St-Glenside-North Hotel
  • Extended Stay America Richmond W Broad St-Glenside-North Hotel
  • Extended Stay America Broad St-Glenside-North
  • Extended Stay America Broad St-Glenside-North Hotel
  • Extended Stay America Richmond W Broad St-Glenside-North Hotel
  • Extended Stay America Richmond W Broad St-Glenside-North
  • Extended Stay America Richmond W Broad St Glenside North
  • Extended Stay America Richmond W Broad St Glenside North
  • Extended Stay America Richmond W Broad St Glenside North

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.