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SpringHill Suites by Marriott Richmond North/Glen Allen

3-star property
9701 Brook Rd, Glen Allen, VA 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 17 Travelocity Reviews

"Friendly professional staff. Comfortable rooms with great amenities. " More

By a verified traveler on Wed 08 Jul 2020

Points Of Interest

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Hotel Description

3-star hotel near The Crossings Golf Club

Close to airport

You'll find The Crossings Golf Club and Virginia Randolph Museum within 2 miles (3 km) of this hotel. Also, James River Cellars Winery is within 3 miles (5 km) and Belmont Golf Course is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 136 guestrooms also offer free WiFi and LCD TVs with satellite channels. Refrigerators, microwaves, and premium bedding are also available. Housekeeping is available on request.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Apr 21 - Apr 22

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

SpringHill Suites by Marriott Richmond North/Glen Allen ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Richmond North/Glen Allen

Everyone (8) Couples (2) Family (4)
5 out of 5

Posted by on Nov 29, 2020

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5 out of 5

Posted by on Oct 19, 2020

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5 out of 5
Friendly professional staff. Comfortable rooms with great amenities.

Posted by , from nona on Jul 8, 2020

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Comment from Hotel Management

Aug 11, 2020 by MANAGEMENT

Thank you for staying with us.

5 out of 5
Liked this brood heated pool and hot breakfast with scrambled & boiled eggs, meat, waffles, fruit, etc. room has sofa and desk.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by Melissa Heidenescher

Thank you for providing your feedback regarding Springhill Suites NORTH-GLEN ALLEN. We hope you choose our location in the near future!

5 out of 5
Clean, friendly people, large rooms. HOWEVER finding entrance as difficult.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hope C.

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Everything was fantastic. One of the elevators quit working on Wednesday and was never fixed before we left. Just an inconvenience but sometimes everyone had to wait for the one remaining elevator.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hope C.

We're sorry you were unhappy. Thanks for letting us know. We appreciate the feedback.

5 out of 5
Well run, clean and comfortable and especially the waffles for breakfast.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hope C.

Thanks for staying with us. We're glad you enjoyed it. We hope you come again!

4 out of 5

Posted by on Aug 23, 2019

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Comment from Hotel Management

Sep 1, 2019 by Melissa Heidenescher

Hello, Thank you for your recent feedback regarding our location. We are glad you had a positive experience with us and we hope you choose our location in the near future. Safe Travels,

5 out of 5
Convent and very friendly staff. The room was laid out very nicely and very clean and comfortable. Also very quiet.

Posted by on Apr 9, 2019

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5 out of 5

Posted by on Apr 6, 2019

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About the SpringHill Suites by Marriott Richmond North/Glen Allen

Location 9701 Brook Rd, Glen Allen, VA 23059

Property Features

SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 300 square feet (27 square meters). A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Self parking is free. This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Richmond Intl. Airport (RIC) (30.2 km / 18.7 mi)
  • Parking: Free self parking; self parking and extended parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richmond Springhill Suites
  • Springhill Suites Marriott Richmond
  • SpringHill Suites Marriott Richmond North/Glen Allen Hotel
  • Springhill Suites Marriott Richmond Hotel Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center
  • Springhill Suites Richmond
  • Springhill Suites Richmond Virginia Center
  • Springhill Suites Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center Hotel
  • SpringHill Suites Marriott Richmond North/Glen Hotel
  • SpringHill Suites Marriott Richmond North/Glen Allen
  • SpringHill Suites Marriott Richmond North/Glen
  • SpringHill Suites riott Richm
  • SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.