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"I am thankful the room was really clean and very little noise in the hall of the hotel. " More

By a verified traveler on Thu 14 Nov 2019

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Hotel Description

Hotel near University of Richmond in Richmond

Dumbarton stay

Your stay at this Dumbarton hotel places you within 2 miles (3 km) of Bon Secours Heart Institute at Reynolds Crossing and Henrico Doctors' Hospital. Vibra Hospital of Richmond and Virginia Hospital & Health are also within 3 miles (5 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Free parking and laundry facilities are also offered on site.

Standard Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Apr 21 - Apr 22

Deluxe Studio Suite, 1 Queen Bed, Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio Suite, 2 Queen Beds, Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio Suite, 1 Queen Bed, Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

WoodSpring Suites Richmond West I-64 ratings based on 5 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for WoodSpring Suites Richmond West I-64

Everyone (3) Couples (1) Family (2)
1 out of 5
The room had a bathroom door that hat holes in it. The headboards were missing and there were roaches in the cabinets, bathroom and sleeping area.The mechanical door lock wasn't working properly.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 12, 2021 by General Manager

Thank you for your feedback. We apologize that your stay was unpleasant. We hope you give us another opportunity to provide a better stay for you.

5 out of 5
I am thankful the room was really clean and very little noise in the hall of the hotel.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by Cheyanne Williams General Manager

Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at WoodSpring Suites and hope to see you again very soon. Sincerely, Cheyanne Williams General Manager

3 out of 5
price...........................................................................................................

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 14, 2019 by Cheyanne Williams General Manager

Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our WoodSpring Suites hotel very soon! Sincerely, Cheyanne Williams General Manager

2 out of 5
This was a disappointing stay for multiple reasons. First I reserved a smoking room, the only smoking room available had an issue with a broken door lock. I was moved to a new room and only learned it was non-smoking when I sat at the desk to work and saw the placard. I also had to go to the front desk several times to ask questions & for items that should've been in the room such as the TV remote. Kept walking to the front desk because the in-room phone was broken. The one positive that stands out is the room was cleaned well.

Posted by , from Richmond on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Cheyanne Williams General Manager

Dear Keisha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Cheyanne Williams General Manager

1 out of 5
They canceled my reservation. I had to find another hotel

Posted by on Sep 24, 2019

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About the WoodSpring Suites Richmond West I-64

Location 6900 W Broad St, Richmond, VA 23230

Property Features

As a guest of WoodSpring Suites Richmond West I-64, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Richmond hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2012
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Richmond Staples Mill Road Station (2.6 km / 1.6 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

WoodSpring Suites Richmond West I-64 offers 121 accommodations. Televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 8 per pet, per night, plus a one-time cleaning fee of USD 200
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests travelling with pets are charged a USD 200 fee per stay in addition to a nightly pet fee of USD 8.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 8 per pet, per night plus USD 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Hotel Richmond West
  • WoodSpring Suites Richmond West Hotel
  • WoodSpring Suites Richmond West Hotel
  • Hotel WoodSpring Suites Richmond West Richmond
  • Richmond WoodSpring Suites Richmond West Hotel
  • Hotel WoodSpring Suites Richmond West
  • WoodSpring Suites Richmond West Richmond
  • Value Place Richmond West
  • WoodSpring Suites Hotel
  • WoodSpring Suites
  • WoodSpring Suites Richmond West
  • WoodSpring Suites Richmond West I-64 Hotel
  • WoodSpring Suites Richmond West I-64 Richmond
  • WoodSpring Suites Richmond West I-64 Hotel Richmond

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.