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4.7 out of 5

"The view from the pool and pier are stunning. It was secluded, romantic, mellow and the staff were all doing their best to be warm, and welcoming. " More

By a verified traveler on Mon 23 Dec 2019

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Hotel Description

4-star beachfront hotel near Cenote Manatí

On the beach

You'll be within half a mile (1 km) of Cenote Manatí and 9 miles (15 km) of Xel-Há Park. Also within 9 miles (15 km) are Tulum Mayan Ruins and Dos Ojos Cenote.

Full-service spa, dining

This Mediterranean hotel features a full-service spa, 2 outdoor pools, and a restaurant. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$162* Per night/room Apr 15 - Apr 16

Beachfront Master Suite with Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Beach Front

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mereva Tulum ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mereva Tulum

Everyone (5) Couples (2)
4 out of 5
The view from the pool and pier are stunning. It was secluded, romantic, mellow and the staff were all doing their best to be warm, and welcoming.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by ISRAEL JUAREZ

Dear Guest ! Thank you so much for taking a few moments to share your appreciation for our staff. And I thank you kindly for highlighting the team´s dedication to service. I hope that this experience entices you to return sooner than expected and allow us, once again, to make you feel that you made the best selection in vacation destinations. As always, we are at your service Israel Juarez Hospitality Manager

5 out of 5
The staff was incredible! So friendly and helpful. The property is beautiful.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Israel Juarez

Dear Guest, Thank you for taking the time to review your stay at Mereva Tulum, your opinion is important to us. We are pleased to see that you have enjoyed your time with us and hope we will have the pleasure of welcoming you again in a near future. Kind regards Israel Juarez Hospitality Manager

5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jul 2, 2019 by fabi

Dear Guest, Thank you for taking the time to review your stay at Mereva Tulum, your opinion is important to us. We are truly happy to read that you have enjoyed our service and facilities and hope to welcome you once more in a near future. Kind regards

5 out of 5

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by Lari

Dear Guest, Thanks for staying with us. We appreciate your feedback! Kind regards

5 out of 5
Awesome place to stay at! I was warmly welcomed by the staff. The staff was busy with the people infront and told me to wait a few minutes as he helped the people in front which I didn't mind. The front desk guy came back and told me my room was all ready and set to go. He helped me carry my back upstairs to my room. The room was gorgeous and clean. The bed is super comfy with comfy pillows. The AC was awesome, great to have working AC and a clean room. The bathroom is pretty big with two shower heads. Having breakfast in the morning - the staff was awesome and nice. Love the complimentary breakfast. They were super helpful. Just kind super helpful staff. Always willing to help! Highly recommend this place. The only thing to note for you travelers is that it's about 15 mins drive from downtown. You got to drive deep into where Blue Sky Tulum is. Other than that it was so peaceful in the backyard, you can kayak in the morning (free).

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 21, 2018 by Jose Santiago Pablo

Thanks for staying with us. We appreciate your feedback! We hope to see you soon again! Kind regards

5 out of 5

Best spot ever. So beautiful. Perfect Getaway.

Pros: Food, view, drinks, people, quiet
Cons: nothing it was perfect. The bar does close early.
Location: snorkling , massage, food, ruins, shopping
Oceanfront views were amazing, the food at the hotel was outstanding we had a hammock on our balcony and it was so perfect. We rented a car and wasn't too sure if we needed it, but it was for sure worth it would recommend your own car cause it down a dirt road which made it even cooler. Ocean was beautifle it was a perfect quiet place. Everyone was sooo nice. The dock was amazing. Brian

Posted by , from Denver on Nov 25, 2017

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Comment from Hotel Management

Dec 15, 2017 by Karla Hernandez

Thank you for choosing us! We hope to see you soon! :)

4 out of 5

Wow!

Pros: Private, yet close to Tulum.
Cons: There were some issues with taking a credit card. They would have preferred cash.
Location: Tulum Ruins, cenotes.
This hotel is beautifully situated between a private road and the ocean. A cenote you can swim in is in easy walking distance. The staff is wonderful. But the best thing about it is the food. I didn't expect that. It was great.

Posted by , from Lexington, KY. on Jan 15, 2016

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Comment from Hotel Management

Jan 25, 2016 by Luna Reservation

Good afternoon Margaret, thank you for choosing Blue Sky, we appreciate your good comments and hop to have you with us during your next holidays in Playa del Carmen

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Mereva Tulum you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Mediterranean hotel also offers a garden and a terrace. Self parking is free. This 4-star Tulum hotel is smoke free.

  • 25 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2009
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mereva Tulum offers 25 accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Mereva Tulum has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Canoe on site
  • Kayaking on site
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mereva Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 33 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per vehicle (roundtrip)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Sky Boutique Tulum
  • Blue Sky Hotel Boutique
  • Blue Sky Hotel Boutique Tulum
  • Blue Sky Tulum Hotel
  • Blue Sky Tulum
  • Mereva Tulum by Blue Sky Hotel Tulum
  • Mereva Tulum by Blue Sky Hotel
  • Mereva Tulum by Blue Sky Tulum
  • Blue Sky Hotel Tulum
  • Blue Sky Tulum
  • Blue Sky Hotel Boutique
  • Mereva Tulum By Blue Sky Tulum
  • Mereva Tulum Hotel
  • Mereva Tulum Tulum
  • Mereva Tulum Hotel Tulum
  • Mereva Tulum by Blue Sky

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.