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5.0 out of 5

"It's very clean and quiet. The staff is friendly and helpful. " More

By a verified traveler on Sun 02 May 2021

Hotel Description

Hotel near Hollins University in Troutville

In suburbs

You'll be within 6 miles (10 km) of Hollins University and 9 miles (15 km) of Valley View Mall. Berglund Center is within 9 miles (15 km) and Center in the Square is within 12 miles (20 km).

Renovated in 2019

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A lobby fireplace, express check-out, and a computer station are also on offer.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 73 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include free local calls, hair dryers, and safes.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room May 31 - Jun 1

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Roll-In Shower, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western North Roanoke ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western North Roanoke

Everyone (1) Family (3)
5 out of 5
It's very clean and quiet. The staff is friendly and helpful.

Posted by on May 2, 2021

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Comment from Hotel Management

May 10, 2021 by Denise

Thank you so much for your kind review. I am delighted to here you enjoyed your stay here with us. I will be sure to let the staff know.

5 out of 5
Staff were excellent and the restaurant option provided by Matthew was EXCELLET

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 18, 2021 by Denise

Thank you for your kind review. I am glad you enjoyed your meal. I will be sure to let Matthew know. Thank you :)

5 out of 5
Easy access to I-81. Room was nice and loved the rubber ducky in the bathroom!

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Melinda

Thank you for being our guest, and taking the time to write a review. We are glad that you enjoyed your stay with us and hope to see you again in the future. Glad you like the duck (they are a big hit with the guests). May you always have safe and happy travels. Regards, Melinda S General Manager

5 out of 5
Very clean and comfortable. Will use this again. There is an unusual layout. We were in room 303 but it was on the 2nd floor and all the way at the other end from the elevator. Then the breakfast room ( directly under our room, was a very long walk the length of the motel to the elevator and all the way back. And all they had was boxes of cereal, fruit, and milk, juice, coffee ( I assume because of Covid). But overall it was very comfortable and we were pleased.

Posted by , from Sumrall, MS on Sep 16, 2020

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Comment from Hotel Management

Sep 21, 2020 by Gary Purvis

Thanks for staying with us. We recently added an addition to the hotel to give our guests more room for breakfast. When we did that, we had space above to add a few more guest rooms. That is why they are numbered in the 300 range. There is a flight of steps at those rooms that will take you to the breakfast room so you don't have to walk to the middle of the building for the elevator. Our breakfast selections are limited due to the pandemic. Thanks for staying with us and I hope you will visit again.

About the Best Western North Roanoke

Location 2545 Lee Highway, Troutville, VA 24175

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Best Western North Roanoke also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Best Western North Roanoke was completed in August 2019. Smoking is allowed in designated areas at this Troutville hotel.

  • 73 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Roanoke Regional Airport (ROA) (10.5 km / 6.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western North Roanoke offers 73 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Troutville
  • Best Roanoke Troutville
  • Comfort Inn Troutville Hotel
  • Best Western North Roanoke Hotel
  • Best Western North Roanoke Troutville
  • Best Western North Roanoke Hotel Troutville

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.