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4.4 out of 5

"courteous staff, convenient location, reasonable prices, good restaurants " More

By a verified traveler on Wed 28 Aug 2019

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Hotel Description

Enjoy the indoor pool at this 3.5-star Rochester hotel

Close to airport

Within a 15-minute walk of the hotel, you'll find Highland Hospital of Rochester and Mall at Greece Ridge. Unity Chemical Dependency and Kodak Center for Performing Arts are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$143* Per night/room Oct 21 - Oct 22

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Concierge Room, Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Rochester Airport Marriott ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rochester Airport Marriott

Everyone (7) Family (1)
5 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 5, 2021 by Lori

Glad you enjoyed your stay!

4 out of 5

Posted by on Nov 26, 2019

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5 out of 5

Posted by on Nov 10, 2019

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5 out of 5
courteous staff, convenient location, reasonable prices, good restaurants

Posted by on Aug 28, 2019

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5 out of 5

Nice convenient hotel

Close to everything. Stayed for a weekend. Would stay again very happy with accomodations

Posted by on Apr 3, 2017

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4 out of 5

Nice hotel near family

Pros: Location, room rates, amenities offered.
Cons: Information on local attractions and dining could be improved.
Location: It is located near the airport and major highways. Nearby are several chain restaurants.
We chose this hotel because it was hosting a family event in the ballroom. Hotel is close to the highways, and we could easily navigate wherever we wanted to go in the area. The hotel is very well maintained, clean, and stylish.

Posted by , from Bergenfield NJ on Apr 11, 2016

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1 out of 5

poor customer service

Pros: didnt
Cons: better customer service and fulfilling customer request!
I had made reservations at this hotel about three weeks ago and requested a king bed and extra pillows. Typical request for me. Upon arrival the checkin process was extremely slow and backed up. So I came back later to check in. They gave me a key and and went to my room to find out that it was a handicapped room and no pillows. I called down to change and they said they were sold out and that is all they had left. NOT HAPPY, if I wanted a handicap room I would of requested it as one of the options I had on check in. Terrible customer service and no help at all. would not recommend this hotel under any circumstances.

Posted by , from florida on Aug 3, 2015

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4 out of 5

Pleasant Stay

I moved away from Rochester and returned for a visit. It was a busy weekend and the hotel was to capacity, but it was not chaotic. Housekeeping did a great job with the room and the front desk attendants were very helpful whenever I needed assistance. Room service was prompt and very friendly. I would definitely stay at this hotel again.

Posted by , from Atlanta, GA on Jul 2, 2015

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5 out of 5

Great family hotel

Pros: Close restaurants, Free Internet, great gym, healthy menu
Cons: cold pool
My husband and I stayed two nights w/ our 9 month old twins. There were 2 portable cribs set up w/ clean sheets upon arrival for no additional charge. The room was very clean. We ordered room service for one dinner and both breakfasts and the service and food was excellent. My husband and I are both very healthy and picky eaters and we were able to customize our orders as well as they offer healthy selections. The gym was fully equipped and well maintained. My only complaint was that the pool was freezing and we really wanted to take babies swimming.

Posted by on Nov 3, 2011

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5 out of 5

great place

Pros: Close restaurants, Free Internet, Quiet
we really enjoyed our stay, no complaints at all, well done

Posted by , from Colorado on May 16, 2011

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About the Rochester Airport Marriott

Location 1890 Ridge Rd W, Rochester, NY 14615

Property Features

As a guest of Rochester Airport Marriott, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. A terrace, a vending machine, and concierge services are also featured at the business-friendly Rochester Airport Marriott. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star Rochester hotel is smoke free.

  • 210 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, bathrobes, and hair dryers. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered on request.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Rochester Airport Marriott has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rochester Airport Marriott offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Rochester Airport
  • Marriott Rochester Airport
  • Rochester Airport Marriott
  • Marriott Rochester Airport Hotel Rochester
  • Rochester Marriott
  • Rochester Airport Marriott Hotel
  • Rochester Marriott Rochester
  • Rochester Airport Marriott Hotel
  • Rochester Airport Marriott Rochester
  • Rochester Airport Marriott Hotel Rochester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.