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"The customer service was very pleasant & inviting 🙂 " More

By a verified traveler on Sun 28 Nov 2021

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Hotel Description

Hotel near Rochester Institute of Technology in Henrietta

In Henrietta

You'll find Veterans Memorial Park and Fair and Expo Center within 3 miles (5 km) of this hotel. Also, Marketplace Mall is within 3 miles (5 km) and Rochester Institute of Technology is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. A computer station, dry cleaning, and luggage storage are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$67* Per night/room Aug 21 - Aug 22

Room, 2 Queen Beds, Accessible, Non Smoking (Walk-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub with Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Henrietta/Rochester Area ratings based on 32 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Super 8 by Wyndham Henrietta/Rochester Area

Everyone (16) Couples (5) Family (15)
2 out of 5
It was frustrating not being able to relax and watch TV. The remote did not work, and the motel was not able to provide a new one.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 22, 2022 by Robin DePoty

We would like to apologize for any inconvenience we have caused during your stay. We work our best to accommodate any guest needs during their stay. We appreciate your feedback .

5 out of 5
The customer service was very pleasant & inviting 🙂

Posted by on Nov 28, 2021

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Comment from Hotel Management

Dec 16, 2021 by Robin DePoty

Thanks for staying with us. We appreciate your feedback!

2 out of 5
I didn't like that I got stuck in a smoking room. The comforter was disgusting with stains of God knows what. Curtain had a tear in it. There was no extra safety lock on the door. Room 127.

Posted by on Sep 30, 2021

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Comment from Hotel Management

Sep 30, 2021 by Robin DePoty

Thank you for your feedback. We will be addressing your concerns

4 out of 5
I liked the lobby setup. Friendly staff. I did not like

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by Vick Shah

Thank you

5 out of 5

Posted by on Mar 19, 2021

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Comment from Hotel Management

Apr 30, 2021 by Robin DePoty

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The first room I was given was not cleaned yet and it sounded like three others were being relocated because whoever was supposed to clean second floor didn't. The person at front desk wiuld not look up at me and did her job but no hospitality at all but maybe the above problem was giving her a long night. Second room was ok but could not get TV to work and there was no in room instruction card etc.

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 25, 2021 by Robin DePoty

We would like to apologize for any inconvenience we have caused during your stay. I will be sure to address these issues with my staff. We try our best to accommodate any guest needs during there stay. We appreciate your feedback and to making us aware of this issue

2 out of 5

Posted by on Aug 28, 2020

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Comment from Hotel Management

Sep 15, 2020 by Robin DePoty

Thank you

1 out of 5
We were extremely disappointed. The room was filthy. The bed did seem clean, but the bathtub and, bathroom floors felt slimy. I layed bath towels on the floor to walk on (it was THAT bad). There was also no furniture in the room. One of us sat at the desk and the other had to sit on the bed. TV could only be watched in bed. It's a shame because this used be a very nice place.

Posted by , from Randolph, NY on Jul 29, 2020

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Comment from Hotel Management

Sep 4, 2020 by Robin DePoty

We would like to apologize for any inconvenience we have caused during your stay. I will be sure to address these issue with my staff. We will work our best to accommodate any guest needs during there stay. We appreciate your feedback and to making us aware of this issue.

1 out of 5
I hated the slamming hall way door all night and the heater that sounded like an air plane. There was one wash cloth for two people

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 10, 2020 by Vick Shah

We will surely work towards your concerns and try to make it better.

4 out of 5
Clean, comfortable nice place to stay. Very safe. Would recommend.

Posted by on Mar 6, 2020

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Comment from Hotel Management

Apr 5, 2020 by Jessica

We are happy to hear that you enjoyed your stay. Thank you for the feedback.

About the Super 8 by Wyndham Henrietta/Rochester Area

Location 1000 Lehigh Station Rd, Henrietta, NY 14467

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 711 square feet (66 square meters) and includes conference space. The business-friendly Super 8 by Wyndham Henrietta/Rochester Area also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Henrietta hotel.

  • 1 building
  • 121 guestrooms or units
  • 2 levels
  • 711 sq ft of conference space
  • 66 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham Henrietta/Rochester Area offers 121 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Henrietta Rochester Area
  • Super 8 Motel Henrietta Rochester Area
  • Super 8 Motel Rochester
  • Super 8 Henrietta/Rochester Area Hotel Henrietta
  • Super 8 Henrietta/Rochester Area Hotel
  • Super 8 Henrietta/Rochester Area Henrietta
  • Super 8 Henrietta/Rochester Area
  • Super 8 Wyndham Henrietta/Rochester Area Hotel Henrietta
  • Super 8 Wyndham Henrietta/Rochester Area Hotel
  • Super 8 Wyndham Henrietta/Rochester Area Henrietta
  • Super 8 Wyndham Henrietta/Rochester Area
  • Super 8 Henrietta/Rochester Hotel Henrietta
  • Super Eight Henrietta
  • Henrietta Super 8
  • Henrietta Super Eight
  • Super 8 Motel Henrietta/Rochester Area
  • Super 8 by Wyndham Henrietta/Rochester Area Hotel
  • Super 8 by Wyndham Henrietta/Rochester Area Henrietta
  • Super 8 by Wyndham Henrietta/Rochester Area Hotel Henrietta

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.