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"Easy to find. Close to great restaurants. Nice room. " More

By a verified traveler on Sat 28 Dec 2019

Hotel Description

Enjoy the indoor pool at this Rock Hill hotel

In Rock Hill

You'll be within half a mile (1 km) of Rock Hill Galleria and 2 miles (3 km) of Manchester Meadows Park with a stay here. Giordana Velodrome and The White Home are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 44 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Rock Hill ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Rock Hill

Everyone (7) Couples (2) Family (3)
5 out of 5

Posted by on Dec 25, 2020

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4 out of 5
Easy to find. Close to great restaurants. Nice room.

Posted by on Dec 28, 2019

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5 out of 5

Posted by on Jul 18, 2019

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4 out of 5
Front desk was polite, and check in process was about 60 seconds.

Posted by on Jul 13, 2019

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2 out of 5
Assigned 3 different rooms. Both one and 2 had problems Malfunctioning refrigerator, Large wet spots on carpeting that smelled like syrup. food smears and deposits on telephone. By the time got to the 3rd room had spent 40 minutes and much energy moving luggage from room to room. The third room had dirty carpeting and bathroom floor,broken switch on floor lamp that was inoperable, lint on couch, no door on freezer part of refrigerator. Stayed in room because believed that there was no better and tired of moving around after traveling all day. Expressed dissatisfaction to hotel business manager and was given phone number of general manager and was told that he would call me at one of the 2 phone numbers I gave him. It's been 2 days, so I called him only to be told that his voice mail was full and no message could be left. I sent an email to Mr. Amar Patel, the general manager, and hope to hear from him, but am running out of patience. I would like a refund for this unsatisfactory room and lack of response on the part of the hotel. Please take care of this matter for me.

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 11, 2019 by GM

Thank you for your stay and Comments. We apologize for the issues you had on your stay as this is uncharacteristic of our hotel. We have addressed and fixed all the issues and also compensated you for our troubles.

2 out of 5
Pros: Breakfast was good
Cons: Do what the customer requests.
It was 17 degrees outside and they gave a room with no heat. 60 degrees in room. We got the heat on but they would not give me another room. The thermostat was not working, so I was in and out of bed all night turning the heater off and back on.

Posted by on Jan 7, 2018

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Comment from Hotel Management

Feb 1, 2018 by Markus, Operations Manager

Dear Toby, I am sorry to hear the displeasure from your stay. We sincerely apologize the heat in your room was not working properly and we have addressed this issue with our Chief Engineer. We look forward to welcoming you back for a better stay!

4 out of 5

Comfortable.

This Comfort Suites was very comfortable. Surprisingly the bed was very comfortable. The cleanliness was adequate. There were some looks to be chicken crumbs on the sofa and etcetera and I would have liked the pool facilities to have been opened past 10. We are late night people as well as late in whenever possible. I was surprised however that the front desk without hesitation when I called to ask for a late out gave us till 1. Perfect. Thank you Comfort Suites we will visit again.

Posted by , from Summerville South Carolina on Feb 28, 2017

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5 out of 5

Hotel was great

The hotel was great but when I called comfort suites i was told I was only booked for a standard room when I saw on Travelocity site was a room with the kitchen but is not what Travelocity booked us in so i ask hotel clerk to please change. Travelocity information on rooms should match what the rooms are.

Posted by on Feb 27, 2017

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5 out of 5

Nice hotel in the middle of Rock Hill

Pros: Close to food and shopping
Cons: none
Location: good food Shopping
Rooms/bed clean and excellent. Hotel staff wonderful. Hotel was close to everything. Would recommend this hotel to everyone.

Posted by , from Charleston, SC on Dec 19, 2016

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4 out of 5
Room was spacious and clean. Plenty of food choices nearby.

Posted by on Mar 24, 2015

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Rock Hill offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters). The business-friendly Comfort Suites Rock Hill also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Rock Hill hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (42.7 km / 26.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Rock Hill offers 44 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Rock Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 8:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 1 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Rock Hill
  • Comfort Suites Rock Hill
  • Comfort Suites Rock Hill Hotel Rock Hill
  • Comfort Suites Rock Hill Hotel
  • Comfort Suites Rock Hill Hotel
  • Comfort Suites Rock Hill Rock Hill
  • Comfort Suites Rock Hill Hotel Rock Hill

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.