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"Everything was wonderful thank you for the late check in " More

By a verified traveler on Sat 27 Jul 2019

Hotel Description

Hotel perfectly located for exploring Rock Hill

Heart of Rock Hill

Stay at this Rock Hill hotel and you'll be within half a mile (1 km) of Rock Hill Galleria and 2 miles (3 km) of Manchester Meadows Park. Giordana Velodrome and The White Home are also within 6 miles (10 km).

Free breakfast

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, business center, and airport shuttle. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free Internet, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 91 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Jan 28 - Jan 29

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Wingate by Wyndham Rock Hill / Charlotte / Metro Area ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wingate by Wyndham Rock Hill / Charlotte / Metro Area

Everyone (2) Couples (1) Family (2)
2 out of 5
Was very outdated and not as clean as a hotel should be

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by Jeannie Heilman

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill / Charlotte / Metro Area. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the hotel was outdated and not clean. We take cleanliness seriously and we will be looking into that matter and make sure it doesn't happen again. We are in the process of updating our guest rooms and we are hoping to be finished with them by the spring of next year. Please be rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5 out of 5
Everything was wonderful thank you for the late check in

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 29, 2019 by Jeannie Heilman

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. Here at Wingate by Wyndham, we continuously strive to exceed your expectations and we look forward to serving you in the future.

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 4, 2019 by Jeannie Heilman

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. Here at Wingate by Wyndham, we continuously strive to exceed your expectations and we look forward to serving you in the future.

5 out of 5
The staff was great, very attentive. Very clean and suitable for us.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by Jeannie Heilman

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. Here at Wingate by Wyndham, we continuously strive to exceed your expectations and we look forward to serving you in the future.

4 out of 5
Nice staff and easy access to the highway for travel

Posted by , from WV on Nov 18, 2018

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Comment from Hotel Management

Nov 27, 2018 by Jeannie Heilman

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill / Charlotte / Metro Area. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Jeannie Heilman

5 out of 5

Beautiful Hotel

I travel on a weekely basis for my company. This hotel by far has the best breakfast I have seen in several years, their customer service is outstanding. I would stay with them again.

Posted by on Jan 7, 2010

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1 out of 5

Not impressed

My wife and I were very displeased with the service and appeal of the hotel. My wife is often shy and soft spoken but the customer service representative was extrememly rude, ultimately causing my wife to speak out. This undoubtedly will be the first and last time we stay at this particular location.

Posted by on Feb 9, 2007

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About the Wingate by Wyndham Rock Hill / Charlotte / Metro Area

Location 760 Galleria Blvd, Rock Hill, SC 29730-7550

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wingate by Wyndham Rock Hill / Charlotte / Metro Area offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 630 square feet (59 square meters) and includes conference space. An airport shuttle during limited hours is available for a fee. The business-friendly Wingate by Wyndham Rock Hill / Charlotte / Metro Area also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. This Rock Hill hotel is smoke free.

  • 91 guestrooms or units
  • 630 sq ft of conference space
  • 59 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (43 km / 26.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Wingate by Wyndham Rock Hill / Charlotte / Metro Area offers 91 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Charlotte Metro Hotel Rock Hill Area
  • Wingate Wyndham Rock Hill Charlotte Metro Area
  • Wingate Wyndham Rock Hill Charlotte Metro Area Hotel
  • Wingate Wyndham Charlotte Metro Area Hotel
  • Wingate Wyndham Charlotte Metro Area
  • Wingate Rock Hill
  • Wingate Inn - Rock Hill Hotel Rock Hill
  • Wingate by Wyndham Rock Hill / Charlotte / Metro Area Hotel
  • Wingate by Wyndham Rock Hill / Charlotte / Metro Area Rock Hill

You should know

  • Wingate by Wyndham Rock Hill / Charlotte / Metro Area offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.